Return to previous page

Issue with Woo Additional Variation Images plugin

This topic has 12 replies, 3 voices, and was last updated 4 years, 11 months ago ago by Rose Tyler

richnation

Participant

May 20, 2019 at 23:16

Hello,
I recently bought a woo plugin for adding images to my product variations. When I activate the plugin, all of my product images show up for about 1 sec and then disappear.

I setup a staging site and the issue went away when I changed the theme to StoreFront.

Attached is the URL for the staging site and a temp login. Let me know if you need anything else.

Thanks

Please, contact administrator
for this information.

#214077 Copied Theme version: 3.10

11 Answers

Olga Barlow

Support staff

May 21, 2019 at 10:58

Hello,

We don’t guarantee compatibility with third-party plugins. Legenda theme use the custom carousel for the product gallery and it may conflict with the mentioned plugin.
1) Provide FTP access to your site. We’ll check the files and try to enable the default WooCommerce gallery instead of our custom. We’ll check if it helps.
2) Disable CloudFlare CDN if you can or install CloudFlare plugin and login to your account (Settings > CloudFlare) to allow us to clear the CDN cache. Also, enable dev mode in CloudFlare settings. Because we won’t be able to apply any changes.

Regards

#214097 Copied

richnation

Participant

May 21, 2019 at 14:24

I understand. Thanks for taking a look at it anyhow.

Cloudflare is disabled.

Please contact administrator
for this information.

#214106 Copied

Olga Barlow

Support staff

May 21, 2019 at 18:57

Hello,

Ok. FTP works fine.
What about CDN for the staging site? Could you temporarily disable it?

Regards

#214120 Copied

richnation

Participant

May 22, 2019 at 13:22

I disabled CloudFlare at the domain level so I thought that would include the staging site also. The Cloudflare plugin is installed now and I turned on developer mode, maybe that will help? Feel free to change any other settings needed.

Let me know if that doesn’t work for you.

Thanks

#214180 Copied

Olga Barlow

Support staff

May 22, 2019 at 16:39

Hello,

Check now.

Regards

#214199 Copied

richnation

Participant

May 22, 2019 at 19:42

I’m still having the issue

#214207 Copied

Olga Barlow

Support staff

May 23, 2019 at 13:39

Hello,

Have you cleared the browser cache?
We don’t see the problem
https://gyazo.com/926ac87f4cee190a161c08e5da3be837

Regards

#214243 Copied

richnation

Participant

May 23, 2019 at 14:03

Yep, you’re right. I deleted all the cache except the browser cache lol.

So, can I get that snippet of code to add to the live site? and can It be added to my child theme functions so that it doesn’t get overridden upon updates?

Thanks very much

#214246 Copied
Olga Barlow

Support staff

May 23, 2019 at 14:26
Hello,

1) Copy woocommerce folder with folders and files inside from staging child theme folder to production.
2) Find code in the staging child theme functions.php and copy to production child theme
```
add_action('after_setup_theme', 'etheme_wc_image_slider_support', 2);
    function etheme_wc_image_slider_support () {
        add_theme_support( 'wc-product-gallery-slider' );
    }
```
3) Add the following code to style.css
.`quick-view-popup .images, .single-product-page .images {
visibility: visible;
}
.flex-control-nav {
display: block;
}`

Regards
#214250 Copied
richnation

Participant

May 23, 2019 at 20:27

Awesome, thank you guys very much. You Rock!

#214276 Copied

Rose Tyler

Support staff

May 24, 2019 at 07:27

Hello,

You’re welcome!
If you love Legenda theme and have something nice to say don’t hesitate to tell about this!
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

Regards

#214294 Copied
Viewing 12 results - 1 through 12 (of 12 total)