Hello,
Ok. We’ll implement it in the next theme update.
Regards
Hello,
Ok. We’ll implement it in the next theme update.
Regards
Hello,
You have the 4 products at all and any featured products from them http://prntscr.com/o4g5lj
In the Product element settings, you chose to show the featured products http://prntscr.com/o4g4z0 What do you want to show if you did not mark any product as featured? Either make some products as featured or choose the different product type to show, for example, last added http://prntscr.com/o4g6b7
Regards
Hello,
Probably you edited the links and removed part of the code with close tags http://prntscr.com/o4fy71
Regards
Hello,
WooCommerce has a few types of images that are generated for every product and used depending on the situation:
1) Original image (This type is used for zoom option and lightbox https://gyazo.com/ece404a20d9b5d45efd806562c6126a8 )
2) Single product image size based on WC options (http://prntscr.com/o4cn5k) and WC use this image for the Product image on the single product page http://prntscr.com/o4cns2
3) Grid image http://prntscr.com/o4cob3 used for the all the images on grid (Products elements, Shop grid, Product category, Related product sliders etc) http://prntscr.com/o4cown
If you want to have zoom option you should keep images larger that single product box. If you don’t need zoom then you can resize original images. Hope my answer is clear.
Regards
Hello,
Sorry for the delay in answering. It’s related to the number of user requests.
FTP is ok now. We’ll update theme within next 2 hours. I’ll inform you once we finish.
Regards
Hello,
We have disabled WPRoket and it did not help.
You can test it by changing the version of the child theme, for example, version 0.0.3 in file http://prntscr.com/o4cfip but frontend still displays 0.0.2 https://gyazo.com/d8a5ebcb641cfb545b52bedb3cd14e89 It means the file is cached.
So, we would recommend you to contact your hosting provider to find out if you have any server cache or CDN.
Also, we found that top cart updates the sum https://gyazo.com/156bb94e4446a625a3c91d60d901bdbc
Regards
Hello,
1) Sorry but I don’t understand what link do you expect from our side?
If you want to import the Freelance version go to XStore > Import Demos > choose the Freelance demo and press import button. Keep in mind that you’ll get not just Freelance home page with slider but also other freelance demo options (logo, header type, colors, typography) if you want to import the home page only follow the steps described in the previous email (use manual import via Tools > Import > WordPress + Revolution slider > Import slider).
2) You’ll get the images after import of the revolution slider. To add any content to slide you need to edit Revolution slider https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
Regards
Hello,
Royal comes with reCAPTCHA v2 because we got a lot of requests that reCAPTCHA v3 does not prevent spam. That’s why we left v2 version and did not update it to v3. So, you may generate the keys for the v2 and add them in Theme Options > Contact form & Registration. Our registration is not created by Contact form 7, our registration is the custom built-in registration.
If you want to remove the Register link from the top bar then go to Pages and remove the registration page.
Hello,
Add the following code to Theme Options > Custom CSS
.category-grid img {width: auto;}
Regards
Hello,
1) Go to Pages > edit contact page and GMAPs element and add the Google map API http://prntscr.com/o3hqie Google added limits for the map views some time ago https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=maps_js&utm_medium=degraded&utm_campaign=billing#api-key-and-billing-errors
2) Use Contact Form 7 to create form you need http://prntscr.com/o3hs1g and then just add the Contact form element to your page http://prntscr.com/o3hsdu
3) Go to Theme Options > Typography > Menu > http://prntscr.com/o3htac
4) Increase the top padding of your breadcrumbs http://prntscr.com/o3hu9t in Theme Options > Breadcrumbs http://prntscr.com/o3hun6
5) You added portfolio category to the menu but you need to add the custom link menu item with link to page where the anchor id was used, for example:
a) Added id to section http://prntscr.com/o3hwoh
b) Added custom link to page with that section http://prntscr.com/o3hx4i
c) Added anchor for the menu item http://prntscr.com/o3hxun
d) Save the menu.
6) We have created an example of the button that opens video by click http://prntscr.com/o3ii32
If this is suitable for you then implement the same for your button and other slides.
Regards
Hello,
It’s very strange because we don’t see any problems http://prntscr.com/o3hgvr
Keep in mind that you may also use the backend page editor http://prntscr.com/o3hi38 if you face any problems with frontend editing or if any element does not support frontend editing.
Regards
Hello,
Dashboard access does not work. Please, check the username and password and provide correct one to proceed.
Regards
Hello,
Edit the /css/style.css file
1) find
.boxed-layout .fullwidth-block{width: auto; left: auto; margin-left: -50px; margin-right: -50px;transform:translateX(0);-webkit-transform:translateX(0);}
replace by
.boxed-layout .fullwidth-block{width: auto; left: auto; margin-left: -50px; margin-right: -50px;}
2) find
.fullwidth-block{width: 100vw; left: 50%;transform:translateX(-50%);-webkit-transform:translateX(-50%);-moz-transform:translateX(-50%);}
replace by
.fullwidth-block{width: 100vw;left: 50%;margin-left: -50vw;}
Regards
Hello,
If you import the new version on the live site from XStore > Import Demos all the users will see the dev process. Is it ok for you? That version was built using Revolution slider only like one-page site and suitable for sites that do not have a lot of information.
I would suggest you to download the Import files from Downloads page https://www.8theme.com/downloads , extract the archive and find freelance folder inside. Import slider.zip archive at Revolution Slider > Import slider.
You may create the new home page with Blanc template and add the newly imported slider to page content. Edit the Slider and only once you finish editing switch to the new page and different type of the header.
Regards
Hello,
1) Fixed. Check the wishlist icon loader now.
2) Because the menu that you chose as the mobile menu does not have any drop-down http://prntscr.com/o3h4j3
Create the new menu – Mobile menu that will include links from the main and the secondary menus.
Regards
Hello,
1) We have fixed problem on our demo. Do you also need the fix?
2) Do you want to make the sticky menu white on your site?
Regards
Hello,
Did you miss my previous message? I told you that we can’t connect to your FTP to proceed with the update. Provide correct FTP details in Private content area!
Regards
Hello,
Do you have some server cache? We are trying to make changes in js files but don’t see these changes. Could you disable this cache?
Regards
Hello,
Do you want to add the link for some button to be able to open the portfolio page and make the necessary category active from the beginning? Or it would be better for you to open the portfolio category page with projects that this category includes without filter by other categories?
Regards
Hello,
Once Registration page is created you get the register link in the top bar http://prntscr.com/o3cylo the same as on our demo. Is it suitable for you?
Regards
Hello,
You are welcome!
Regards
Hello,
Do you want to do this for the live site or you develop the new one?
Regards
Hello,
Update theme to latest version 2.5 and Classico Posts types plugin to version 1.2.
Regards
You are welcome!
Regards
Hello,
We asked you about WordPress Dashboard access but seems you provided something wrong. Please, provide temporary access to your WordPress Dashboard.
Regards
Hello,
Are you talking about styles http://prntscr.com/o3c19u ?
Add the following code to child theme style.css to fix the problem and don’t forget to clear cache after that to apply changes
.progress-button.state-success {
border-color: #fff !important;
background-color: #fff!important;
}
Regards
Hello,
1) IMPORTANT: Don’t post ANY private information out of the Private content area http://prntscr.com/o3bwp2 If you post the private info in the main answer it’s available for all the users.
2) FTP access is incorrect. Check the login, pass and provide the correct one.
Regards
Hello,
Check the FTP access and provide correct one because we get the error while trying to connect to FTP
Response: 530 Login incorrect.
Error: Critical error: Could not connect to server
Regards
Hello,
Go to Theme Options > Footer > Footer styling > change the footer padding according to your needs http://prntscr.com/o3bmjy
Regards
Hello,
You have the DB errors in the error logs http://prntscr.com/o3bkos
Contact your hosting provider or server admin to fix these errors because they could be the reason of your problem.
Regards