Problem displaying wordpress after updating plugins of the xstore theme

• 

  jimmy-17

  |

  Participant

  | June 15, 2019 at 2:58 am

  Hello, after updating my plugins, I notice bugs on my website. The tabs of some wordpress fields are not displayed. Can you help me? Please, thank you.

  See screenshot:
  https://drive.google.com/file/d/1Rugw0biEfvimuRRRL2Xazw0Q1EqRtzdZ/view?usp=sharing

  Theme version: 5

  

  Content is visible for topic creator and
  support staff only.

  #215653 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | June 15, 2019 at 10:35 am

  Hello,

  How does it work with a default theme?
  We are theme support and could help you only with issues related strictly to our theme and to theme code.
  Disable plugins one by one to find out which one causes the issue. Contact support of that plugin.
  Try to change the language on site to English, to be sure that the problem is not related to an issue with translation files.

  Regards

  #215665 copied to clipboard
  

  jimmy-17

  |

  Participant

  | June 15, 2019 at 5:39 pm

  The problem was related to the translation of wordpress into French, I changed the translation into English and the problem was solved. Thank you.

  #215688 copied to clipboard
  

  jimmy-17

  |

  Participant

  | June 15, 2019 at 6:39 pm

  Hello, sometimes when I update the home page of my site, a message appears “ajax error”. Could you correct that? Please, thank you.

  See screenshot:

  https://drive.google.com/file/d/1k_4hyXxPEICcWMN1xYRFJdZ5mQVU_VV8/view?usp=sharing

  #215689 copied to clipboard
  

  Olga Barlow

  |

  Keymaster

  | June 17, 2019 at 7:22 pm

  Hello,

  Edit the page and disable Lazy loading for the products element http://prntscr.com/o31c7k

  Regards

  #215722 copied to clipboard

  1
  

  jimmy-17

  |

  Participant

  | June 18, 2019 at 11:38 am

  Hello, I notice a display problem with the loading of the favorites icon for the Product content effect buttons on hover middle, the loading animation is not centered. Can you correct this? Please, thank you.

  See screenshot:
  https://drive.google.com/file/d/1nSpH9V1pX9PJ13X6CO1g7yrfT5mO2I-l/view?usp=sharing

  I would also like to know why the drop-down menu of the main menu does not appear when I click on my site in mobile version with my smartphone.

  See screenshot:

  https://drive.google.com/file/d/1R-Myb2xpzl9OIe4jZAD6BmlltqlQH0ZJ/view

  

  Content is visible for topic creator and
  support staff only.

  #215770 copied to clipboard
  

  Olga Barlow

  |

  Keymaster

  | June 18, 2019 at 5:15 pm

  Hello,

  1) Fixed. Check the wishlist icon loader now.
  2) Because the menu that you chose as the mobile menu does not have any drop-down http://prntscr.com/o3h4j3
  Create the new menu – Mobile menu that will include links from the main and the secondary menus.

  Regards

  #215789 copied to clipboard
  

  jimmy-17

  |

  Participant

  | June 19, 2019 at 11:07 pm

  Thank you, it works, but when I click on the “select a product category” drop-down menu in mobile format, the drop-down menu does not appear.

  See screenshot:

  https://drive.google.com/file/d/142KmEjPZMpR_JFAJmEV55C5LuLrol5xz/view

  #215850 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | June 20, 2019 at 3:31 pm

  Hello,

  Please add this code:

  .mobile-menu-opened .select2-container {
      z-index: 99999;
  }

  Regards

  #215902 copied to clipboard
  

  jimmy-17

  |

  Participant

  | June 24, 2019 at 10:20 pm

  Hello, there is a display problem in the login form. The frame of the email address form is displayed in white. Can you correct this? Please, thank you.

  See screenshot:
  https://drive.google.com/file/d/1GO7xp21h0l2RtzvcaX9Hw6uSTvhd7o3K/view

  Link to the problem:

  https://citarature.com/inscription-fournisseur/

  

  Content is visible for topic creator and
  support staff only.

  #216136 copied to clipboard
  

  Olga Barlow

  |

  Keymaster

  | June 25, 2019 at 11:03 am

  Hello,

  The problem caused by styles of the vendor plugin http://prntscr.com/o6con5

  Add the custom to overwrite plugin styles for the login form

  .woocommerce-form input#username {
      height: 2.642rem;
      border: 1px solid #e1e1e1;
      width: 100%;
  }

  Regards

  #216162 copied to clipboard
  

  jimmy-17

  |

  Participant

  | June 25, 2019 at 1:12 pm

  ok thank you!

  #216177 copied to clipboard
  

  Olga Barlow

  |

  Keymaster

  | June 25, 2019 at 2:27 pm

  Hello,

  You are welcome!

  Regards

  #216179 copied to clipboard
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