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Blog – Category page - by Immograf

This topic has 7 replies, 3 voices, and was last updated 4 years, 10 months ago ago by Olga Barlow

Immograf

Participant

June 13, 2019 at 17:57

Hello,

I have some issues with the Blog Category page (Royal theme).

Wordpress version: 4.9.10
Royal version: 4.7.2

Theme options > Blog Layout > Grid (3 columns)

I have the post list as a grid, when I go to blog category the post grid is shown as a masonry and my client wants all aligned (not masonry, just a grid, rows of 3 columns and respecting vertical alignment).

Don’t know where can I change this?

There are also some features on Theme options not working properly :
Custom CSS are disabled, we can’t set blog sidebar to the right (Blog Layout), we can’t even change header type…

Could you take a look whats happening?

Regards,

Please, contact administrator
for this information.

#215589 Copied Theme version: Royal v.4.7.2

6 Answers

Rose Tyler

Support staff

June 14, 2019 at 07:57

Hello,

Please provide us with temporary wp-admin and FTP access, so we can take a closer look.

Regards

#215604 Copied

Immograf

Participant

June 18, 2019 at 09:29

Hi,
Here it is the access —>

Please contact administrator
for this information.

#215755 Copied

Olga Barlow

Support staff

June 18, 2019 at 17:32

Hello,

Dashboard access does not work. Please, check the username and password and provide correct one to proceed.

Regards

#215792 Copied

Immograf

Participant

June 27, 2019 at 15:36

Yes, sorry! We have published the website. Please go to the new access provided on private content area.

Please contact administrator
for this information.

#216331 Copied

Rose Tyler

Support staff

June 29, 2019 at 12:01

Hello,

Thanks for the reply.
This topic was passed to our developers. We’ll inform you on Monday about the result.
Don’t change access before my next message, please.

Regards

#216394 Copied

Olga Barlow

Support staff

July 1, 2019 at 15:19

Hello,

Sorry, but we found that FTP access is to a different site than Dashboard access. We can see the different list of themes http://prntscr.com/o92upt
Could you, please, provide FTP access to the same site that you provided Dashboard access?

Regards

#216477 Copied
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