Blog – Category page

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  Immograf

  |

  Participant

  | June 13, 2019 at 5:57 pm

  Hello,

  I have some issues with the Blog Category page (Royal theme).

  Wordpress version: 4.9.10
  Royal version: 4.7.2

  Theme options > Blog Layout > Grid (3 columns)

  I have the post list as a grid, when I go to blog category the post grid is shown as a masonry and my client wants all aligned (not masonry, just a grid, rows of 3 columns and respecting vertical alignment).

  Don’t know where can I change this?

  There are also some features on Theme options not working properly :
  Custom CSS are disabled, we can’t set blog sidebar to the right (Blog Layout), we can’t even change header type…

  Could you take a look whats happening?

  Regards,

  Site URL: hidden

  Theme version: Royal v.4.7.2

  

  Content is visible for topic creator and
  support staff only.

  #215589 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | June 14, 2019 at 7:57 am

  Hello,

  Please provide us with temporary wp-admin and FTP access, so we can take a closer look.

  Regards

  #215604 copied to clipboard
  

  Immograf

  |

  Participant

  | June 18, 2019 at 9:29 am

  Hi,
  Here it is the access —>

  

  Content is visible for topic creator and
  support staff only.

  #215755 copied to clipboard
  

  Olga Barlow

  |

  Support staff

  | June 18, 2019 at 5:32 pm

  Hello,

  Dashboard access does not work. Please, check the username and password and provide correct one to proceed.

  Regards

  #215792 copied to clipboard
  

  Immograf

  |

  Participant

  | June 27, 2019 at 3:36 pm

  Yes, sorry! We have published the website. Please go to the new access provided on private content area.

  

  Content is visible for topic creator and
  support staff only.

  #216331 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | June 29, 2019 at 12:01 pm

  Hello,

  Thanks for the reply.
  This topic was passed to our developers. We’ll inform you on Monday about the result.
  Don’t change access before my next message, please.

  Regards

  #216394 copied to clipboard
  

  Olga Barlow

  |

  Support staff

  | July 1, 2019 at 3:19 pm

  Hello,

  Sorry, but we found that FTP access is to a different site than Dashboard access. We can see the different list of themes http://prntscr.com/o92upt
  Could you, please, provide FTP access to the same site that you provided Dashboard access?

  Regards

  #216477 copied to clipboard
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