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Topic: Homepage not loading correctly after updating woopress and all plugins

sus2k

Participant

June 6, 2019 12:19 pm

Homepage not loading correctly after updating woopress and all plugins
Theme version: 5.2

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support staff only.

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sus2k

Participant

June 6, 2019 1:53 pm

The image slider is broken. All the images for the product is listed instead of scrolling across.

The menu links when you scroll down is repeating itself.

Broken Homepage

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Rose Tyler

Support staff

June 6, 2019 1:57 pm

Hello,

You are using the latest version of WooCommerce, but the old version of the theme http://prntscr.com/nye3o1
Also, you need to sort out which version of this plugin http://prntscr.com/nye45f do you want to use on the site.
Do you need help with updating? Have you created a backup?

To update the theme you can create a staging site (a full copy of live site) and do all updates there. Then, if everything is ok, update the production site.

Do not forget to clear cache after the update.

Regards

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Rose Tyler

Support staff

June 6, 2019 2:00 pm

Theme Options > Single product page > Enable slider for gallery images > On.
Theme Options > Header > Settings > Fixed header color scheme > Dark.
Appearance > Menus > unselect right main menu http://prntscr.com/nyeamd
Clear cache of the browser and check the Home page then.

Regards

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sus2k

Participant

June 7, 2019 12:59 am

Hi Rose,

Thank you for your reply. I have updated the Theme countless of times, but for some reason it keep automatically converting it back to the old theme version?

Could you try and update for me then test it to see if it changes back. It’s a strange case.

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Olga Barlow

Support staff

June 7, 2019 11:11 am

Hello,

We have updated theme. But seems you made changes directly in template files.
We moved some styles to child theme style.css but I’m not sure if you changed only styles.

Don’t change the parent theme files! If you want to change something or add additional options use child theme.

Seems you are using the server cache. Don’t forget to clear it.

Regards

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sus2k

Participant

June 18, 2019 5:20 am

Hi,

Thank you so much.

I tested the add a product to cart in my mobile. It seems it does not load correctly.

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Olga Barlow

Support staff

June 18, 2019 12:00 pm
Hello,

Are you talking about styles http://prntscr.com/o3c19u ?
Add the following code to child theme style.css to fix the problem and don’t forget to clear cache after that to apply changes

.progress-button.state-success { border-color: #fff !important; background-color: #fff!important; }

Regards
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