Homepage not loading correctly after updating woopress and all plugins

This topic has 8 replies, 3 voices, and was last updated 4 years, 10 months ago ago by Olga Barlow

  • Avatar: sus2k
    sus2k
    Participant
    June 6, 2019 at 12:19

    Homepage not loading correctly after updating woopress and all plugins

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: sus2k
    sus2k
    Participant
    June 6, 2019 at 13:53

    The image slider is broken. All the images for the product is listed instead of scrolling across.
    broken homepage

    The menu links when you scroll down is repeating itself.
    broken homepage

    Broken Homepage
    broken homepage

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2019 at 13:57

    Hello,

    You are using the latest version of WooCommerce, but the old version of the theme http://prntscr.com/nye3o1
    Also, you need to sort out which version of this plugin http://prntscr.com/nye45f do you want to use on the site.
    Do you need help with updating? Have you created a backup?

    To update the theme you can create a staging site (a full copy of live site) and do all updates there. Then, if everything is ok, update the production site.

    Do not forget to clear cache after the update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2019 at 14:00

    Theme Options > Single product page > Enable slider for gallery images > On.
    Theme Options > Header > Settings > Fixed header color scheme > Dark.
    Appearance > Menus > unselect right main menu http://prntscr.com/nyeamd
    Clear cache of the browser and check the Home page then.

    Regards

    Avatar: sus2k
    sus2k
    Participant
    June 7, 2019 at 00:59

    Hi Rose,

    Thank you for your reply. I have updated the Theme countless of times, but for some reason it keep automatically converting it back to the old theme version?

    Could you try and update for me then test it to see if it changes back. It’s a strange case.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 7, 2019 at 11:11

    Hello,

    We have updated theme. But seems you made changes directly in template files.
    We moved some styles to child theme style.css but I’m not sure if you changed only styles.

    Don’t change the parent theme files! If you want to change something or add additional options use child theme.

    Seems you are using the server cache. Don’t forget to clear it.

    Regards

    Avatar: sus2k
    sus2k
    Participant
    June 18, 2019 at 05:20

    Hi,

    Thank you so much.

    I tested the add a product to cart in my mobile. It seems it does not load correctly.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 18, 2019 at 12:00

    Hello,

    Are you talking about styles http://prntscr.com/o3c19u ?
    Add the following code to child theme style.css to fix the problem and don’t forget to clear cache after that to apply changes

    .progress-button.state-success {
      border-color: #fff !important;
      background-color: #fff!important;
    }

    Regards

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