XStore theme was installed incorrectly, from your error I see that some files are missing. Provide us with WP Dashboard and FTP access to your site to check and help you with the installation.
Regards
Olga Barlow
Participant
July 17, 2020 at 16:52
Hello,
Did you use the Page Importer? If you tried to import Gym page using page imported you can also get the media.
Regards
Olga Barlow
Participant
July 17, 2020 at 16:48
Hello,
If you install PHP info plugin and check the value of the PHP memory limit you’ll find that it’s not correct, check the example of your site and correct limits at the right side http://prntscr.com/tjpcyx
So, contact your hosting provider and ask them to set correct limits. It’s not our theme issue because even the WooCommerce plugin does not detect the 256MB of the memory http://prntscr.com/tjpf8c So, no matter what theme you install, you’ll get that notice till you fix it.
Regards
Olga Barlow
Participant
July 17, 2020 at 16:29
Hello,
Take our apologies that you faced any inconvenience using our theme.
Try to add the following custom CSS to Theme Options > Custom CSS and tell us about results
Thank you. I have passed your issue to our developers. They will be able to start on Monday only. Take my great apologies for this delay.
We have changed the loading type for the images to LQIP and zoom works. But on Monday our developers will check why it does not work with the Lazy Loading.
Regards
Olga Barlow
Participant
July 17, 2020 at 16:20
Hello,
1) There is no code that could prevent rewriting. Could Kinsta, please, provide us with an example?
2) It’s required to refresh mini cart content (q-ty, totals, cart footer). Refresh won’t work without it. You can disabled refresh fragments but then you need to disable the mini-cart drop-down and http://prntscr.com/tjoum7
Take my apologies for the delay in answering. Provide us with temporary WP Dashboard and FTP access to your site to check.
Regards
Olga Barlow
Participant
July 17, 2020 at 10:47
Hello,
We have installed the child theme for you. You can manage the site width in Theme Options > General > Site Width.
Regards
Olga Barlow
Participant
July 17, 2020 at 10:41
Hello,
Contact your hosting provider with this. I can’t tell you the server configuration because this is area of the hosting provider and we don’t have such information.
Regards
Olga Barlow
Participant
July 17, 2020 at 10:38
Hello,
Provide us with test information for the credit card to check the mentioned issue http://prntscr.com/tjhnm4
1) Go to Appearance > Themes > install and activate the Storefront theme (default official WooCommerce theme). Try to add to cart and check if the Storefront theme mini cart updates correctly. In case you have the same issue with the Storefront then contact plugin author we won’t be able to help you.
2) If everything works fine with the Storefront but the problem persists ONLY once you switch to XStore then provide us with screenshots of the Storefront mini cart content (to explain what products should be there when the plugin works), WP Dashboard access to your site because you use the maintenance mode and we can’t check the site http://prntscr.com/tjh13p and FTP access. We’ll check the compatibility issue.
Regards
Olga Barlow
Participant
July 17, 2020 at 08:43
Hello,
1) Provide us with screenshots of the issue because I don’t understand what exactly is not suitable for you. Use Lightshot screenshot free tool to share the screenshots.
2) Images take 100% with of the product block https://gyazo.com/16e400929a13d831045b4563b0ce1f37 + 15px of paddings between products. What do you want to make bigger?
3) The numeric value in the permalink could be if you did not add the title for your products. If the title is added it generates the title in the permalinks, as a rule, depending on your permalinks settings of course (Settings > Permalinks).
Regards
Olga Barlow
Participant
July 17, 2020 at 08:34
Hello,
Truly saying we did not test that plugin. Anyway, if this works fine with the WooCommerce you should not face any compatibility issues with our theme because we support all the payment gateways that WooCommerce plugin support.
So, try the plugin if your client requires that. If you face any issues with our theme feel free to contact us and we’ll help.
Regards
Olga Barlow
Participant
July 17, 2020 at 08:25
Hello,
We have updated the archive. Try again, please.
Regards
Olga Barlow
Participant
July 17, 2020 at 08:24
Hello,
Sorry for the delay with update. Check now, please.
Regards
Olga Barlow
Participant
July 17, 2020 at 06:15
Hello,
Yes, go to Theme Options > WooCommerce > Single Product > Single product layout > Fixed Added To Cart Message > choose Off.
Regards
Olga Barlow
Participant
July 17, 2020 at 06:03
Hello @Rodrigo,
You can use Insert Headers and Footers plugin to add GA code.
If you used other plugin and it suits your needs and works fine you can use it. There is no need to use the bundled plugin just because it comes with the theme.
Regards
Olga Barlow
Participant
July 16, 2020 at 10:45
Hello,
Take our apologies for the delay in answering. Could you, please, provide us with FTP access to your site?
Regards
Olga Barlow
Participant
July 16, 2020 at 10:42
Hello,
I see that you reset your WP. Do you want to install the WPBakery or Elementor version of the Niche Market demo?
Regards
Olga Barlow
Participant
July 16, 2020 at 10:37
Hello,
Unfortunately, if this option is disabled https://snipboard.io/M3W7Ab.jpg there is no way to add the X for the out of stock variation.
Regards
Olga Barlow
Participant
July 16, 2020 at 10:32
Hello,
What is the max input vars limit on your site? Could you, please, contact your hosting provider and increase that limit to 3000-5000? After that try to log in using FB. If you still have the error after that then provide us with WP Dashboard and FTP access to your site + server error logs.
Because we have already had a user with a similar issue and the server settings were the reason of the problem, check here https://www.8theme.com/topic/facebook-login-cant-login-with-facebook-please-try-again-later/
Regards
Olga Barlow
Participant
July 16, 2020 at 08:21
Hello,
Our developers studied the issue and unfortunately, it’s no possible to add that hook if you use the single product builder. So, if you want to use that plugin switch to the default layout and use tabs below the product to display the table before the tabs.
Regards
Olga Barlow
Participant
July 15, 2020 at 21:36
Hello,
Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.
You are welcome.
Please, provide us with the temporary WP Dashboard access to your site and we’ll add images and send you screenshots where exactly you need to change them in the future.
