This topic has 21 replies, 3 voices, and was last updated 3 years, 7 months ago ago by Rose Tyler
Product slider is not working on Chrome nor even on Microsoft Edge. It is working on cell browsers and on Firefox. Adding 3 images it works for two only, not 3.
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Please describe the situation in more detail with screenshots, for better understanding.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Also, provide temporary wp-admin access.
Please, Check the slider on this product
I do not see any problem with the slider on this product page http://prntscr.com/tfvqpd What exactly doesn’t work correctly?
It is not sliding! As you can see there are two images. Try it on chrome!
It is not working, not even on clicking on those thumbnails.
I’ve checked the slider in Chrome, here is a video – https://gyazo.com/dace589dcc3b49792df3b75ea51cf118
Maybe you have any Chrome extension that caused this problem, try to temporary disable all browser extensions.
Also, clear all cache.
What version of the Chrome browser do you use?
To be able to help, we need to see the problem. As you can watch in the video, it works fine for us.
cache Is cleaned
any product with 3 images it is sliding two only
it seems not a browser problem
Check this product with 3 images.
Sliding is working only for those two first.
Please provide URL of the product where the problem persists.
Rose, it is not solved at all
3 images, you can slide two only
2 images, you can slide one only
it is not a cache problem
i checked it on 4 computers
That’s very strange because we have tested using Chrome https://gyazo.com/31726789c32a07070a4f33a8764f6142 and Safari https://gyazo.com/8bc8f13091b4e038e940934ed5aaa634 and don’t face the problem.
I see you testing that problem on a apple computer running other system. Could you please test it on a windows system?
Please provide correct wp-admin and FTP access.
Please, find my credentials on my private area
Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.
Fixed. Please clear cache and check now.
Yes, see..i was right!
thanks you did not close my topic
can you tell me how to fix same problem in other site?
i mean, i have another site with same problem.
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