Hello, I have noticed that the menu on my mobile takes me to load and also does not scroll in my ihpone. With Android I think it works fine, but not on iPhone. I have changed the different types of Off-Canvas from the menu and everything works badly on my iphone. Now I have the one that opens in full screen and from the moment you click on the open menu button until it shows it, it happens like 3 seconds, why is that? It has a solution?Site URL: hidden Theme version: 6.2.12
I tested on my mobile and it worked
– Please clear all cache and try again
– You should deactivate all plugins and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.
It is not a plugin or cache problem, since in one of its main demos it gives me problems too. In this demo: https://xstore.8theme.com/demos/electronics/ If I try to open the categories, it won’t let me scroll to see the categories below. However in this other demo, which is also from its developers: http://8theme.com/demo/royal/ the menu works perfectly for me. What is the difference? All this happens to me on my Iphone X, on Android it works for me, but on Iphone it doesn’t. Please take a good look at it and give me a solution. Also since I click the button until the menu appears, it takes me 3 seconds to load …. Thanks
Our developers need some time to find the reason of the issue for iOS. I’ll inform you once we finish.
Hello, I do not know if you have been able to look at some of this … But since it is urgent for me, could you put the same menu that they use in the Royale theme for the Xstore theme? Since you are the same developer in both themes and in the royale it works for me correctly, could you do any implementation?
This bug will be fixed in the next theme update. We plan to release it soon.
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