Page 484 – 8theme.com

Forum Replies Created

Viewing 30 posts - 14,491 through 14,520 (of 30,337 total)

← 1 2 3 … 483 484 485 … 1,010 1,011 1,012 →

Olga Barlow

Participant

September 28, 2020 at 16:02

Hello,

Please, either create separate topics for the separate problems or use numeration for your issues. Because posting the problems one by one without numeration and without waiting for the solving of the previous problem may cause misunderstanding.

1) We don’t see the mentioned error with the header settings http://prntscr.com/upddlh What browser do you use?
2) Not all the options are available for the Account mobile http://prntscr.com/updezu We don’t have settings for the mobile drop-down area. Only position of the off-canvas http://prntscr.com/updfvm So, what exactly do you want to change in that popup? Font-size? Colors?
3) What translation is not correct?
4) You used the full-screen layout for the slider. I have changed it to full-width. Check the mobile and desktop version now.
5) Check the single product and single post now.

Regards

#253021 Copied In reply to: problem theme option

Olga Barlow

Participant

September 28, 2020 at 15:27

Hello,

You have already used the mentioned license for a few domains http://prntscr.com/upcsw2
At this moment it’s active at http://csportsshoes.com/ and https://casualshoes.net/
According to the ThemeForest license policy, you can use 1 license for the 1 project only https://themeforest.net/licenses/standard
So, if you want to use XStore for the new project buy a separate license.

Regards

#253014 Copied In reply to: An error occurred while updating XStore

Olga Barlow

Participant

September 28, 2020 at 15:25

Hello,

You have already used the mentioned license for a few domains http://prntscr.com/upcsw2
At this moment it’s active at http://csportsshoes.com/ and https://casualshoes.net/
According to the ThemeForest license policy, you can use 1 license for the 1 project only https://themeforest.net/licenses/standard
So, if you want to use XStore for the new project buy a separate license.

Regards

#253013 Copied In reply to: xstore license exceeded
Olga Barlow

Participant

September 28, 2020 at 15:02
Hello,

Replace the custom

.content-product { margin-bottom: 30px; position: relative; border: 2px solid #fff; }

By the

.products-loop .product, .carousel-area .product-slide { margin-bottom: 30px; position: relative; border: 2px solid #fff; } .carousel-area .product-slide { margin-right: 0 !important; }

Regards
#253009 Copied In reply to: Products Grid
Olga Barlow

Participant

September 28, 2020 at 14:58

Hello,

Check now, please.

Regards

#253008 Copied In reply to: When adding to the cart does not appear in the right column

Olga Barlow

Participant

September 28, 2020 at 14:50

Hello,

2/ Fixed. Check now.

Regards

#253007 Copied In reply to: Blog Columns

Olga Barlow

Participant

September 28, 2020 at 14:44

Hello,

The mentioned strings were not translated in the theme translation http://prntscr.com/upbta5
Check now.

Regards

#253005 Copied In reply to: Translation

Olga Barlow

Participant

September 28, 2020 at 14:32

Hello,

All the described actions use the Ajax requests. So, to speed up them you need to speed up the server response time and optimize the DataBase structure. Contact your hosting provider about this.

Regards

#253001 Copied In reply to: Not see the numbers of the interactions INSTAGRAM

Olga Barlow

Participant

September 28, 2020 at 14:29

Hello,

You can download child theme here https://www.8theme.com/downloads to install it.
You can install it manually uploading via FTP or via WP Dashboard from Appearance > Themes > add new > Upload.
Or provide us with WP Dashboard and FTP access and we’ll check and help you with the theme installation.

Regards

#253000 Copied In reply to: Unable to reinstall the theme

Olga Barlow

Participant

September 28, 2020 at 13:46

Hello,

Could you, please, switch to the default WP theme and check if you still have the mentioned errors?

Regards

#252990 Copied In reply to: Active PHP session interfers with REST API and creates loopback cURL28 error

Olga Barlow

Participant

September 28, 2020 at 13:44

Hello,

If you installed the WPBakery version then edit pages, Static blocks using the WPBakery editor (Pages > edit page > use the Backend editor https://gyazo.com/ae69dbc2f2baecc945728e58cc916d3e )

Regards

#252989 Copied In reply to: Xstore themes Frontpage Editor

Olga Barlow

Participant

September 28, 2020 at 13:41

Hello,

Provide us with temporary WP Dashboard and FTP access to your site to check and help you.

Regards

#252988 Copied In reply to: xstore plugin is not uploading in woocommerce

Olga Barlow

Participant

September 28, 2020 at 13:39

Hello,

This type of bullets displays the slide title on hover.
To change it you need to edit the slide title https://gyazo.com/eddc31af89250a126b1ba2a6792a2cd7

If you don’t want to show the title on hover you need either choose the other type of bullets that does not include the title or edit the exiting navigation type or create your custom bullets type that won’t include the title on hover https://www.sliderrevolution.com/documentation/navigation-editor/

Regards

#252987 Copied In reply to: revolution slider bullet – "slide text"

Olga Barlow

Participant

September 28, 2020 at 13:28

Hello,

You don’t need activation of the bundled plugins, read here https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
To update the bundled plugins go to XStore > Plugin Installer > click the Update button over the plugin that has the new version. Or update plugins manually via FTP https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#252985 Copied In reply to: Automatic Update Setup purchase codes

Olga Barlow

Participant

September 28, 2020 at 13:27

Hello,

Provide us with screenshot of the error for better understanding, please. Because at this moment I don’t understand what error you have and when exactly it appears. We need to know it to give you any helpful solution.
If you don’t get emails you need to connect your hosting provider and check if everything is ok with your mail server.

Regards

#252984 Copied In reply to: I have a few questions

Olga Barlow

Participant

September 28, 2020 at 13:24

Hello,

We include the number of premium plugins from the Codecanyon according to the bundled plugins policy https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Revolution Slider offers some additional options that the plugin archive does not include out of the box http://prntscr.com/up9ybi only for those who buy the personal license. So if you want to get access to these options you need to buy a personal license of the Revolution slider.

Regards

#252983 Copied In reply to: Plugin Slider Revolution require Purchasing Code

Olga Barlow

Participant

September 28, 2020 at 13:17

Hello,

I suppose that you activated the theme not on the domain where you use it at this moment.
Go to XStore > Dashboard > deactivate and activate theme again. After that go to Dashboard > Updates > click “Check again” button to refresh the status of your license. Try to update theme and XStore core plugin after that.

Regards

#252982 Copied In reply to: An error occurred while updating XStore

Olga Barlow

Participant

September 28, 2020 at 13:14

Hello,

1) Carousel area height – fixed.
2) shop page on the iPad – fixed.

Regards

#252981 Copied In reply to: adjustment of template header etc

Olga Barlow

Participant

September 28, 2020 at 13:07

Hello,

1) The columns issue was related to your custom CSS http://prntscr.com/up9i95

2) I have passed the issue with the mobile categories opening to our developers. I’ll inform you once they fix the issue.

Regards

#252979 Copied In reply to: Blog Columns

Olga Barlow

Participant

September 28, 2020 at 12:46

Hello,

We have checked your site and it replays once you refresh the page or visit another page https://gyazo.com/d123a623414968b990f6dac71299146c

Regards

#252974 Copied In reply to: GIF logo does not replay when a page is refreshed.

Olga Barlow

Participant

September 28, 2020 at 12:29

Hello,

Could you, please, provide us with link to your product for a better understanding of the issue?

Regards

#252971 Copied In reply to: Problems with Sticky add to cart bar

Olga Barlow

Participant

September 28, 2020 at 12:27

Hello,

Replace the background image in the previous code to what you need.

Regards

#252970 Copied In reply to: Newsletter Icon

Olga Barlow

Participant

September 28, 2020 at 12:24

Hello,

Alignments of the elements in top, main and bottom areas are different, so there is no CSS solution to add the same space for all the devices, it will change depending on the device width. Try to add the padding-right and padding-left 4% for the top header. It won’t be perfect but very close to what you want.

Regards

#252969 Copied In reply to: Main Menu Navigation Links

Olga Barlow

Participant

September 28, 2020 at 12:12

Hello,

1) I have checked your site and see that you are using the third-party plugin to add FB and Google login http://prntscr.com/up87ik
So, if you have any issues with new user registration while using this plugin then switch to the default theme and check if you have this problem when the default theme is enabled. Does this option works fine with the default theme (Storefront for example)? Or contact plugin author to get help and detailed instructions about plugin settings to make it work.

2)

and everytime i try in private navigation, i need change my password facebook

Don’t understand this message. Could you explain in more detail, please? What private navigation do you try and how it’s related to our theme?

3) To remove the account popup go to Theme Options > Header builder > Account > Content type > None http://prntscr.com/up8fjg

Regards

#252967 Copied In reply to: unable to update some add on from xstore

Olga Barlow

Participant

September 28, 2020 at 11:56

Hello,

Your screenshots do not work http://prntscr.com/up7xs2
We have checked your site using mobile devices (Android) http://prntscr.com/up837t and using Safari responsive mode http://prntscr.com/up7z6n There is no problem with the filter button.

Regards

#252966 Copied In reply to: Categories (Off-Canvas) not available on tablet & mobile devices.

Olga Barlow

Participant

September 28, 2020 at 11:24

Hello,

1) We can’t log in to your Dashboard http://prntscr.com/up7ewu
2) We can’t connect to your FTP http://prntscr.com/up7ebz
Please, check them both and provide the correct access to allow us to proceed.

Regards

#252962 Copied In reply to: XCore plugin WCMP Stripe Issue

Olga Barlow

Participant

September 26, 2020 at 11:25

Hello,

Go to Appearance > Themes enable Storefront or any other default theme and test if it works with the default theme. Let me know about results.

Regards

#252847 Copied In reply to: Slider button background is always transparent

Olga Barlow

Participant

September 26, 2020 at 11:19

Hello,

Please, create separate topic for the FB issue to avoid misunderstandings. Tell there if you have issue while registering or logging in using FB? Provide us with temporary access to your WP Dashboard and add web.8theme user to your dev Facebook account as developer or admin to allow us to check the settings.

Regards

#252846 Copied In reply to: unable to update some add on from xstore

Olga Barlow

Participant

September 26, 2020 at 11:11

Hello,

Have you added Instagram API key in the WooPress > Instagram settings?
Could you, please, provide us with temporary WP Dashboard and FTP access to your site?

Regards

#252844 Copied In reply to: Instagram only shows username

Olga Barlow

Participant

September 25, 2020 at 16:39

Hello,

Go to Theme Options > Header builder > enable mobile header > edit the main header area of the mobile header and change the text color to white http://prntscr.com/untvqi

Regards

#252772 Copied In reply to: Mobile version messed up after update
← 1 2 3 … 483 484 485 … 1,010 1,011 1,012 →

Viewing 14,520 results - 14,491 through 14,520 (of 30,337 total)

Viewing 30 posts - 14,491 through 14,520 (of 30,337 total)

← 1 2 3 … 483 484 485 … 1,010 1,011 1,012 →

Forum Replies Created

Explore our best WordPress WooCommerce Themes collection