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  Creative Panda

  Participant

  September 25, 2020 4:51 pm

  Hello there!

  In the footer area of my site the Instagram widget only shows my username. I was hoping this problem would resolve itself after an update / some time. Unfortunately, that’s not the case and I have no clue on what causes the problem.

  Could you please advise?

  Site URL: hidden

  Theme version: 6.3.2

  WooCommerce version: 4.5.2

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  Olga Barlow

  Support staff

  September 26, 2020 11:11 am

  Hello,

  Have you added Instagram API key in the WooPress > Instagram settings?
  Could you, please, provide us with temporary WP Dashboard and FTP access to your site?

  Regards

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