Forum Replies Created

Viewing 30 posts - 14,461 through 14,490 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 29, 2020 at 13:23

    Hello,

    Thank you for using our theme!
    Unfortunately, there is no such option by default. It’s possible to implement by additional customization. You can submit customization request here.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 29, 2020 at 13:21

    Hello,

    What browser do you use and what version of the browser?
    Because I don’t see the mentioned issue https://gyazo.com/2a3240626f073b7e67da8659270b98e1

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 29, 2020 at 13:19

    Hello,

    how to set slide no.3 (sluzby)

    – Could you, please, provide screenshot of the slide that you want to change? You can use the Lightshot screenshot free tool. Are you talking about Revolution slider or about WPBakery row with columns?
    If you are talking about WPBakery layout read this post https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002332437-How-To-Set-Up-Responsive-Options-For-Columns-When-Using-The-WPBakery-Page-Builder-Plugin

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 29, 2020 at 13:15

    Hello,

    1) Are you talking about this popup http://prntscr.com/upxaww Or which one? Provide screenshot for better understanding.

    2) Provide us with Dashboard access to check the issue and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 29, 2020 at 11:47

    Hello,

    Sorry for this inconvenience. Try now.
    Do you need any other help with theme installation?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 29, 2020 at 11:43

    Hello,

    You the following

    .et_b_header-contacts.et_element-top-level .contact-Contact svg,
    .et_b_header-contacts.et_element-top-level .contact-Help svg,
    .et_b_header-contacts.et_element-top-level .contact-Sell svg{
        display:none;
    }
    .et_b_header-contacts.et_element-top-level .contact-Contact:before,
    .et_b_header-contacts.et_element-top-level .contact-Help:before,
    .et_b_header-contacts.et_element-top-level .contact-Sell:before {
        content: '';
        width: 1em;
        height: 1em;
        display: block;
        background-size: 1em;
    }
    .et_b_header-contacts.et_element-top-level .contact-Contact:before {
        background-image: url(https://link to your image);
    }
    
    .et_b_header-contacts.et_element-top-level .contact-Help:before {
        background-image: url(https://link to your image);
    }
    
    .et_b_header-contacts.et_element-top-level .contact-Sell:before {
        background-image: url(https://link to your image);
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 29, 2020 at 10:45

    Hello,

    Could you, please, provide us with temporary WP Dashboard access to your site to check the issue with the products and help you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 29, 2020 at 10:41

    Hello,

    1) fixed.
    2) Do you mean that your header should like this http://prntscr.com/upuin8 ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 29, 2020 at 09:10

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 18:01

    Hello,

    Try now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 17:59

    Hello,

    Never use the main message area to add Private content because all the other visitors are able to see this! Use Private content are to provide access http://prntscr.com/upflst

    Check site now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 17:40

    Hello,

    It seems that your hosting did not restore the themes folder. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 17:34

    Hello,

    Read this post https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
    If you need help with the individual site optimization you can submit request here because it’s outside the scope of theme support.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 17:32

    Hello,

    Theme is installed and in use at 2 sites: http://csportsshoes.com/ and https://casualshoes.net/
    You can’t use theme for the new project if you already use it for another domain(project).
    Remove the theme from the mentioned sites and then we’ll be able to unblock the license. Or buy the new license and use it for the new project.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 17:28

    Hello,

    Make sure that upsells that you added for this product are in stock.
    Also, go to Appearance > Themes > enable default theme – Storefront – and check if you have the mentioned issue when the default theme is enabled.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 17:28

    Hello,

    Make sure that upsells that you added for this product are in stock.
    Also, go to Appearance > Themes > enable default theme – Storefront – and check if you have the mentioned issue when the default theme is enabled.
    If the problem appears with our theme only then provide us with WP Dashboard and FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 17:25

    Hello,

    Did you use this plugin or installed it just in case?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 17:24

    Hello,

    Add the following code to Theme Options > Custom CSS

    h1, h2, h3, h4, h5, h6, .products-title {
        text-transform: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 17:23

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 17:19

    Hello,

    It looks the issue was caused by the out of date version of the XStore theme and WooCommerce, XStore core plugins. I have updated them and the price is at the place.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 17:07

    Hello,

    Create the new menu for the mobile devices that will include all the menu items that the desktop menu has. After that go to Theme Options > Header builder > Mobile menu > choose the newly created menu that you want to show for the mobile device http://prntscr.com/upf0zw

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 16:57

    Hello,

    Check now. I just re-added the font in the menu settings http://prntscr.com/upetpn

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 16:38

    Hello,

    Yep, unfortunately. We are able to help you only in case the problem is related to theme options or caused by theme files. In case you have the same error even with the default theme then theme support can do nothing because we are able to edit our theme code.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 16:36

    Hello,

    Please, increase the max execution time http://prntscr.com/upeepm It’s not enough to import demo content correctly.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 16:24

    Hello,

    I have checked your site and don’t see the mentioned issue http://prntscr.com/upe5k1
    What browser do you use?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 16:21

    Hello,

    Read this post please https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
    If you need help with personal site optimization you may contact the WPKraken team.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 16:18

    Hello,

    If Controlled Admin Access plugin is disabled I don’t see the mentioned redirect.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 16:14

    Hello,

    Do you want to change it on the single product page or on the shop page?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 16:12

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 28, 2020 at 16:11

    Hello,

    We don’t have the option to add the shortcode to the menu. You may try to add the connection block your menu + widget area with the currency switcher http://prntscr.com/updv35

    Regards

  • 1 2 3 … 482 483 484 … 1,010 1,011 1,012
    Viewing 14,490 results - 14,461 through 14,490 (of 30,337 total)
Viewing 30 posts - 14,461 through 14,490 (of 30,337 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.