Hello,

Provide us with video but I’m not sure if we could help you if we can’t inspect the page.
Anyway, let’s try.

Regards

Hello,

Is everything ok with your site? We can see just a blank page https://gyazo.com/59024de174e9a550abd79b0fb3c7f23c

Regards

Hello,

What browser do you use and what version of the browser?
Because I don’t see the mentioned issue https://gyazo.com/2a3240626f073b7e67da8659270b98e1

Regards

Hello,

1) Are you talking about this popup http://prntscr.com/upxaww Or which one? Provide screenshot for better understanding.

2) Provide us with Dashboard access to check the issue and help you.

Regards

Hello,

You the following

.et_b_header-contacts.et_element-top-level .contact-Contact svg,
.et_b_header-contacts.et_element-top-level .contact-Help svg,
.et_b_header-contacts.et_element-top-level .contact-Sell svg{
    display:none;
}
.et_b_header-contacts.et_element-top-level .contact-Contact:before,
.et_b_header-contacts.et_element-top-level .contact-Help:before,
.et_b_header-contacts.et_element-top-level .contact-Sell:before {
    content: '';
    width: 1em;
    height: 1em;
    display: block;
    background-size: 1em;
}
.et_b_header-contacts.et_element-top-level .contact-Contact:before {
    background-image: url(https://link to your image);
}

.et_b_header-contacts.et_element-top-level .contact-Help:before {
    background-image: url(https://link to your image);
}

.et_b_header-contacts.et_element-top-level .contact-Sell:before {
    background-image: url(https://link to your image);
}

Regards

Hello,

1) fixed.
2) Do you mean that your header should like this http://prntscr.com/upuin8 ?

Regards

Hello,

Try now, please.

Regards

Hello,

It seems that your hosting did not restore the themes folder. Check now.

Regards

Hello,

Theme is installed and in use at 2 sites: http://csportsshoes.com/ and https://casualshoes.net/
You can’t use theme for the new project if you already use it for another domain(project).
Remove the theme from the mentioned sites and then we’ll be able to unblock the license. Or buy the new license and use it for the new project.

Regards

Hello,

Make sure that upsells that you added for this product are in stock.
Also, go to Appearance > Themes > enable default theme – Storefront – and check if you have the mentioned issue when the default theme is enabled.
If the problem appears with our theme only then provide us with WP Dashboard and FTP access to your site.

Regards

Hello,

Add the following code to Theme Options > Custom CSS

h1, h2, h3, h4, h5, h6, .products-title {
    text-transform: none;
}

Regards

Hello,

It looks the issue was caused by the out of date version of the XStore theme and WooCommerce, XStore core plugins. I have updated them and the price is at the place.

Regards

Hello,

Check now. I just re-added the font in the menu settings http://prntscr.com/upetpn

Regards

Hello,

Please, increase the max execution time http://prntscr.com/upeepm It’s not enough to import demo content correctly.

Regards

Hello,

Read this post please https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
If you need help with personal site optimization you may contact the WPKraken team.

Regards