Thank you for using our theme!
It seems that that attribute is missing for the button shortcode. Provide us with WP Dashboard and FTP access to your site and we’ll fix the issue.
Regards
Olga Barlow
Participant
November 16, 2020 at 18:56
Hello,
You use third-party plugin to implement step-by-step checkout. We have tested it using the default theme and get the same result https://gyazo.com/e54743bca34113ef419102eb043df683 So, contact the plugin author to get help with this. Our theme is not the reason why you don’t get the thank you page.
You can add that but it will be always visible. To show it for the unlogged in users require additional customization. You can submit customization request here.
Regards
Olga Barlow
Participant
November 16, 2020 at 17:39
Hello,
Because other themes do not have additional elements for the Elementor and do not use select2 field. We use and that plugin uses but in the wrong way, that causes the mentioned error with our theme. Contact them and explain the problem. Send them our previous answer for better understanding.
Regards
Olga Barlow
Participant
November 16, 2020 at 17:37
Hello,
Ok, thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.
Regards
Olga Barlow
Participant
November 16, 2020 at 17:33
Hello,
You can create attribute Gender for example with terms: boys, girls. Then add this attribute with the necessary term to your product but don’t use for the variation. Then you’ll be able to use the Filter by attribute widget in the shop sidebar (Appearance > Widgets).
Regards
Regards
Olga Barlow
Participant
November 16, 2020 at 17:30
Hello,
Go to Theme Options > WooCommerce > Shop > Shop page layout > Sidebar Position For Mobile > Choose Off-canvas.
Use the Lightshot screenshot tool to share the screenshot. You provided link to your WP Dashboard http://prntscr.com/vk69uq and we don’t see screenshot.
Regards
Olga Barlow
Participant
November 16, 2020 at 17:12
Hello,
Strange, WPRoket should not cache the mini-cart content. Provide us with WP Dashboard and FTP access to your site, please.
Thank you for using our theme!
Unfortunately, the vertical menu does not support the mega menus.
Regards
Olga Barlow
Participant
November 16, 2020 at 13:49
Hello,
I opened your Theme Options and don’t see error http://prntscr.com/vk1mde
Could you, please, explain to me what error do you have? Maybe provide us with screenshot for better understanding.
Regards
Olga Barlow
Participant
November 16, 2020 at 13:42
Hello,
Do you want just to add the text before the forms/account info or edit the content of the forms/account info?
If you want to add just some text before the content then go to Pages > edit page > add the necessary text before the my account shortcode.
Regards
Olga Barlow
Participant
November 16, 2020 at 13:40
Hello,
If you downgrade the theme you need also downgrade the XStore core plugin version.
We have updated both theme and plugin and don’t see errors.
Regards
Olga Barlow
Participant
November 16, 2020 at 13:32
Hello,
We need to check the server error logs but don’t have access to file /opt/bitnami/php/var/log/php-fpm.log Could you, please, change permissions to allow our user to read the mentioned file.
Take my apologies for the delay in answering.
I’m afraid that you need to contact plugin author and ask them to make some improvements to the plugin code.
We both (XStore and JetSmartFilters plugin) are extending select2 field from Elementor, select2.js makes you enable to change your dropdown field to multi dropdown and searching dropdown, so when we both extending default Elementor select2 field, in JetSmartFilters js files they are not destroying their field on js events and making problem for others, they need to re-change their js for that custom field which they created to avoid conflict with others.
Please, try to create your header using the header builder and then update the theme. If you need any help with this provide us with WP Dashboard access.
Yes, we pasted some additional code that was not necessary.
So, the final code is the following https://prnt.sc/vjzxq9 and it works fine.
/**
* Remove product data tabs
*/
add_filter( 'woocommerce_product_tabs', 'woo_remove_product_tabs', 98 );
function woo_remove_product_tabs( $tabs ) {
unset( $tabs['additional_information'] ); // Remove the additional information tab
return $tabs;
}
Regards
Olga Barlow
Participant
November 16, 2020 at 12:31
Hello,
Use the Filter products by Brand widget http://prntscr.com/vjzw7r instead of the Brands list widget.
Regards
Olga Barlow
Participant
November 16, 2020 at 12:22
Hello,
It was some code improvement. Fix will be included in the next theme update.
Regards
Olga Barlow
Participant
November 16, 2020 at 12:11
Hello,
Thank you for using our theme!
Unfortunately, we don’t have migration service. You may try to submit request to the WPKraken team. Or you can try the Duplicator plugin https://wordpress.org/plugins/duplicator/ to move the site to another server.
If you use demo pictures for the backgrounds, products then replace them with your own images first and then remove them. In other case you will just get the missing images for the elements where they were used.
4) There is global option for the size guide (Theme Options > WooCommerce > Single product > Size guide) and individual for every product. So, if you used the individual option of the product you need to edit the product and remove the size guide image http://prntscr.com/vjz15j
We don’t have option to add link instead of the size guide image. If you want to have just a link then use the product short description to add this.
5) Go to Theme Options > Breadcrumbs > set the font size of the breadcrumbs to 0px http://prntscr.com/vjz5oa
