Forum Replies Created

Viewing 30 posts - 12,991 through 13,020 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 17:34

    Hello,

    1. There is no such option in WooCommerce by default. Look for third-party plugin to implement this.

    2. Go to WooCommerce > Shop > Shop page Filters > try to disable Ajax Product Filters.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 17:23

    Hello,

    But I have already sent you comparing of your site speed with our theme and with the default theme:
    XStore – http://prntscr.com/vjyjkj https://gtmetrix.com/reports/dmoda.net/U0tbBgie
    Storefront – http://prntscr.com/vjyjso https://gtmetrix.com/reports/dmoda.net/aZB47syx
    Results are almost the same.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 17:13

    Hello,

    Buttons already use the quicksand font http://prntscr.com/vkvgtu and http://prntscr.com/vkvj04
    If you want to change the font-size add the below code to Theme Options > Custom CSS

    .checkout-button {
        font-size: 25px !important;
    }
    .single_add_to_cart_button {
        font-size: 20px !important;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 17:06

    Hello,

    Please, follow the plugin documentation https://wclovers.com/knowledgebase/wc-vendors-setting/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 16:50

    Hello,

    Clear the mobile browser cache. It works for me https://gyazo.com/93270fbda80275c34b553f3c05edc4f2

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 16:49

    Hello,

    You are welcome. I have changed the

    @media only screen and (min-width:993px){
        .filter-wrap {
            display: none;
        }
    }

    to

    @media only screen and (min-width:993px){
        .filter-wrap .open-filters-btn {
            display: none;
        }
    }

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 16:44

    Hello,

    Products have the option to show them in the catalog or not http://prntscr.com/vkuwgv
    Hide products from the catalog if you don’t want to show them on the shop/category page and product elements on pages.
    Product categories do not have options to hide categories, look for third-party plugin to implement this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 16:39

    Hello,

    Thank you. It looks like a compatibility issue with the WOOF – WooCommerce Products Filter plugin.
    We have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 16:24

    Hello,

    I have checked your site and the loading time is not 6s, it’s 2s http://prntscr.com/vkui8p

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 15:42

    Hello,

    You can change the colors in Theme Options > Styles. Also, we have some custom CSS at Theme Options > Custom CSS, find the yellow color #f3c81c and replace it.
    If you want to change the color of the buttons that were added like the Button element (on the home page for example http://prntscr.com/vktk25 ) you need to edit those Buttons element settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 15:38

    Hello,

    I don’t see that you use our built-in option. You use the third-party plugin.
    We added button styles according to the FB and Google requirements http://prntscr.com/vktha4 . How would you like to change the styles of these buttons?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 15:34

    Hello,

    Sorry for the delay in answering. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 11:18

    Hello,

    Add the below code to Theme Options > Custom CSS

    .swiper-slide .content-product .button {
        display: inline-block;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 11:09

    Hello,

    5) If you still want to show the breadcrumbs on the single product then font-size 0 is not your way. But I have checked the pages on your site and see that you removed the home for shop, blog and other pages. So, what help do you need with this?

    Sorry, missed the 6 and 7.
    6) Elementor version of this demo is almost ready https://xstore.8theme.com/elementor/demos/wedding/ We’ll include it in the next updates. If you want we could import existing pre-released Elementor templates of the pages for you.
    7) Go to Theme Options > Header builder > Cart element > choose the off-canvas http://prntscr.com/vkni5s

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 10:53

    Hello,

    1) It still does not work for us. I don’t know why. Could you, please, reset the password and provide us with FTP username and password again?
    2) We have enabled the default theme and the same result https://gyazo.com/d6c49e6eb791c2efa9a96283a7f8fb42 So, the problem is not related to our theme in this case. If we disable WooCommerce Single Variations plugin it works http://prntscr.com/vkn5j8 Probably plugin has problems with the subcategories. Contact plugin developers.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 10:12

    Hello,

    FTP access is incorrect http://prntscr.com/vkm8da
    This attribute will be added in the next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 10:08

    Hello,

    Unfortunately, the plugin you use does not use the actions and it works with templates/scripts that’s why we cannot do compatibility with this plugin. So, we would recommend you to disable q-ty for the mini-cart (Theme Options > Header builder > Cart > keep disabled http://prntscr.com/vkm6ca)

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 09:56

    Hello,

    Unfortunately, att this moment we don’t have option to move the name above the product image on mobile. You can submit feature request here https://www.8theme.com/taskboard/ and if other users also like it our developers will be able to add it to the future features list.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 09:53

    Hello,

    It would be better if you provide us with access to your cPanel. We need to check the server settings and get access to server error logs to make tests and find the reason of the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 17, 2020 at 09:31

    Hello,

    Our plugin includes all theme options, that’s why it requires more limits than the default customizer. We need to find out what limit exceded on your server. So, could you, please, change permissions to allow our user to read the /opt/bitnami/php/var/log/php-fpm.log file?
    To provide you the solution to fix the problem. Or provide us with ssh access if you can.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 16, 2020 at 20:18

    Hello,

    Thank you for using our theme. Try now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 16, 2020 at 20:16

    Hello,

    Did it help you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 16, 2020 at 20:10

    Hello,

    Could you, please, provide us with screenshots of the broken styles for better understanding?
    It looks ok to me http://prntscr.com/vk9qyz

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 16, 2020 at 19:57

    Hello,

    Add the following code to Theme Options > Custom CSS

    /* ========= To align products ========== */
    .main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
        display: flex;
        justify-content: center;
    }
    
    .products-loop .ajax-content, .products-loop {
        display: flex;
        flex-wrap: wrap;
        flex: 1;
    }
    .content-product {
        flex-direction: column;
        justify-content: space-between;
        display: flex;
    flex: 1;
    }
    .content-product .quantity-wrapper {
        margin-right: auto;
    		margin-left: auto;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 16, 2020 at 19:53

    Hello,

    Did you install the WPBakery or Elementor version?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 16, 2020 at 19:53

    Hello,

    It’s not related to the theme update. You used the stretch row with content option for that row. If you want to add more space then edit the row and add the right and left paddings at the row design tab.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 16, 2020 at 19:51

    Hello,

    But you still use our theme for that site http://prntscr.com/vk9d2d
    You can’t start new online project with the same license. You need to buy a separate license for the new project.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 16, 2020 at 19:38

    Hello,

    Some of the multilingual plugins include multicurrency, for example, WPML + WooCommerce WPML. Or you can use additional plugin like Multi Currency for WooCommerce https://wordpress.org/plugins/woo-multi-currency/

    You won’t lose the fix after the theme update.

    Regards

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 16, 2020 at 19:35

    Hello,

    1) Nope, it was not excluded http://prntscr.com/vk92pg
    2) You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 16, 2020 at 19:33

    Hello,

    The mentioned error means that that third-party plugin facebook-for-woocommerce uses a lot of the PHP Memory and that you reached the memory limit. It’s not our plugin. So increase the PHP memory limit if you can or disable the plugin. We are not responsible for the third-party plugins that you use.

    Regards

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    Viewing 13,020 results - 12,991 through 13,020 (of 30,391 total)
Viewing 30 posts - 12,991 through 13,020 (of 30,391 total)
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