Provide us with temporary WP Dashboard access to your site, we’ll make some tests and check the theme optimization settings.
Regards
Olga Barlow
Participant
November 16, 2020 at 11:37
Hello,
To change the color of the buttons go to Theme Options > Styling > edit the Dark button styles and bordered button styles.
There is no special option to change the font. Do you want to change the font-family or font-size? Do you want to change for mobile only or for both: desktop and mobile? I’ll be able to give you the custom CSS to change it.
2) Product you show is the variable product, so you need to choose the variations to add to the cart, that’s why that button scrolls you to the top to choose the variations.
3) I have disabled them and don’t see the mentioned issue after clearing the cache http://prntscr.com/vjy5ld
Yes, you may try that plugin. To add the plugin search form go to Theme Options > Header builder > remove the default search element and add the HTML block element and add the plugin search shortcode to display form.
Regards
Olga Barlow
Participant
November 16, 2020 at 10:59
Hello,
1) You can change the position of the brands at Theme Options > WooCommerce > Shop elements > Brands > http://prntscr.com/vjxqoe
2) You can hide it using custom CSS (Theme Options > Custom CSS)
7) We have only these 2 designs. So, any other changes by additional customization only.
Regards
Olga Barlow
Participant
November 16, 2020 at 10:40
Hello,
You need to place the translation files to wp-content/languages/themes and wp-content/languages/plugins folder to keep them even after theme and plugin update.
I have checked your files and don’t see problem with them https://gyazo.com/56593c494bc737c4796fb7f308587000
Could you, please, tell me when do you get the error?
Regards
Regards
Olga Barlow
Participant
November 16, 2020 at 10:14
Hello,
Contact your hosting provider to get the FTP access. We don’t tell you that issue is not related to our theme but we can’t fix it without FTP access to files to make fixes in files.
So, waiting for FTP to proceed.
Regards
Olga Barlow
Participant
November 16, 2020 at 10:12
Hello,
1) Not sure about this. It worked for us from the very beginning.
2) Developers told me that the Newsletter link is also available for the desktop version because very ofter the newsletter popup content is too large for the mobile device and does not look ok for this.
3) There is no place to show the menu links for the mobile as on the desktop. Could you, please, provide us with mockup of how would links show for the mobile resolution and what layout you are trying to implement? Maybe we’ll be able to suggest something instead of the main menu element if the mobile menu does not suit your needs.
There is no such option, unfortunately. You can add the custom CSS to hide it (Theme Options > Custom CSS)
@media only screen and (max-width: 992px) {
.single-product .sidebar.single-product-custom-widget-area {
display: none;
}
}
Regards
Olga Barlow
Participant
November 15, 2020 at 17:27
Hello,
You can change the button color in the single product builder http://prntscr.com/vjjfcj
The same for tabs.
Regards
Olga Barlow
Participant
November 15, 2020 at 16:17
Hello,
Use the Classic design type is you want to have the layout as on the shop page http://prntscr.com/vjisrj
Regards
Olga Barlow
Participant
November 15, 2020 at 16:13
Hello,
Yes, sure.
Regards
Olga Barlow
Participant
November 15, 2020 at 16:13
Hello,
Provide us with WP Dashboard and FTP access to your site. We’ll check the issue in more detail.
Regards
Olga Barlow
Participant
November 15, 2020 at 16:07
Hello,
I have created single product custom Static block and chose it for the single product example http://prntscr.com/vjiomg Or you can also use this block shortcode in the short description.
Then I created single product layout using single product builder. Check, please and let me know if you need any other guide.
Regards
Olga Barlow
Participant
November 15, 2020 at 15:51
Hello,
Yes, I need some help from our developers but they are off today. So, I’ll be able to continue tomorrow only.
I enabled the default theme (Storefront) and went to checkout https://gyazo.com/14717aef145ddd6302350a7e5da07ea5?token=470101eda6f7c8acf206743fb8e02c5e I don’t see any popup even with the default theme. Could you, please, show me how it should work with the default theme at least? Did you contact the plugin author to get instructions about the correct plugin settings?
Regards
Olga Barlow
Participant
November 15, 2020 at 15:19
Hello,
Provide us with FTP access. We need to check the issue in more detail.
1) Checked your site and bg is blue http://prntscr.com/vjhu5i
2) I have passed this issue to our developers.
3) Only mobile menu allowed for using for the mobile version of the header http://prntscr.com/vjhw9f
4) Do you want to add pages to the mobile menu http://prntscr.com/vjhwqo Because the section from your screenshot includes only built-in features and elements, it does not include pages. If you just want to add pages to the mobile menu go to Appearance > Menus > create mobile menu with the pages you need, after that go to Theme Options > Header builder > edit Mobile menu and choose the menu you would like to show there http://prntscr.com/vjhxy0
Olga Barlow
Participant
November 15, 2020 at 14:54
Hello,
1) We’ll be able to start with the header creation from Monday.
2) To translate the mentioned strings go to Loco Translate > Plugins > XStore Core > translate these strings in the plugin.
We have installed and activated the default Storefront theme and WP Dashboard is still broken. So, the issue is not related to our theme! Contact your hosting provider and ask them to check the server error logs and your installation again because if WP Dashboard does not work even with the default WP theme we can do nothing.
Also, try to disable the Cloudflare CDN till you fix the issue.
