This topic has 16 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow
Please note that we are using the GST (Goods & Service Tax) instead of Tax mentioned on Documents. This collected GST is divided 50% to Central Govt. and Balance 50% to State government below is the exact screenshot – https://prnt.sc/v17du5. Kindly help us to use it. This is mandatory by government.
As we don’t have license key can we get support??
Hello,
Provide us with FTP access to your site, please. We’ll contact plugin author to check the problem in more detail.
Regards
Please find credential
waiting for your reply..
Hello,
We need some time to get the answer from the plugin author. I’ll inform you.
Regards
When I can expect reply??
Hello,
We are still waiting for their deep investigation http://prntscr.com/v810r2 We provided access to allow their support to check the problem in more detail and help. Once we get any clear answer I’ll inform you. Sorry for this delay.
Regards
Sir, since 12 days passed and we are not able to start order processing. Kindly request for early resolution. I know that this is botheration for you but lack of correct invoice we have to provide asap because of govt. regulation.
Pls. pls. help me
Hello,
We are still waiting for plugin support http://prntscr.com/v9hg4j We would like to speed up the process because need to wait for their reply every time.
Maybe try any other free plugin till we wait for answer from the plugin author.
For example https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/ or https://wordpress.org/plugins/yith-woocommerce-pdf-invoice/
Regards
Thanks for your reply.More details needed for further investigation is below in the form of website link/screenshot. Please share with them, so that problem can locate :
Details :
1. For Tax/GST computation we follow step : https://kraftpixel.com/gst-india-setup-woocommerce-wordpress/
2. Setting in Woocommerce : https://prnt.sc/vk0pio
3. Invoice Format Commonly : https://prnt.sc/vk0rq2
Hello,
I have made the test purchase and got the following WooCommerce order email http://prntscr.com/vk3x7v and the following invoice http://prntscr.com/vk3y56 So, it displays the tax the same as in the WooCommerce order, not the 0 as you showed on your screenshot https://prnt.sc/v17du5
Regards
Hi. Thanks…
I think that you did not see my link:-
3. Invoice Format Commonly: https://prnt.sc/vk0rq2
It means that their 2 option of GST (for example GST is 12%)
1. If sale within the state of India then 6%CGST & 6%SGST
2. If the outside state of India then 12% IGST
On your WooCommerce order email http://prntscr.com/vk3x7v (IGST reflected but not on invoice).. I think some correction is needed
Please clarify…
Also, let me know how to insert my logo on the invoice
Hello,
PDF invoice displays the same tax as the WooCommerce order email and takes the information from that, check, please pdf invoice tax sum http://prntscr.com/vk8jir and order email http://prntscr.com/vk3x7v
I chose Delhi, it’s the state of India but your checkout calculates the 12% of tax, not 6%+6% http://prntscr.com/vk8nek
Regards
Thanks for your efforts and you solved my 95% problems
Can you can help with this:
1. How to insert logo in invoice
2. I need the field in below sequence in invoice as below :
a). Subtotal, then,
b) GST
c) Shipping
d) Total Amount
3) How to insert the signature image in the bottom
4) Amount in words (Rs.) :
Hello,
1) Read this https://support.rightpress.net/hc/en-us/articles/202340968-Seller-Buyer and this https://support.rightpress.net/hc/en-us/articles/360027299871-Logo-is-not-shown-on-the-invoice-why-this-happens-and-how-to-fix-it-
2) I’m afraid that this plugin does not have option to change the order of the fields.
3) I don’t see such option in this plugin but you may ask plugin support in comments about this https://codecanyon.net/item/woocommerce-pdf-invoice/reviews/5951088
4) Plugin takes the default currency that you use in the WooComemrce settings.
Regards
The issue related to '‘woocommerce pdf support’' has been successfully resolved, and the topic is now closed for further responses