Hello,

What about FTP access? We need to check file code to fix this issue.

Regards

Hello,

Option that you are talking about is not XStore theme option. You have implemented it using third-party plugin. So, I would recommend you to contact plugin author to make sure that everything is ok from their side. The plugin author will be able to check the plugin with the default theme.

Regards

Hello

Use the below custom CSS to change the active In Stock filter color.

.etheme-product-status-filter li.chosen a, .etheme-product-status-filter li.chosen a:after {
    color: #f20708;
}
.etheme-product-status-filter .chosen a:before {
    border-color: #f20708;
}

There is no way to change the color of the selects.

Regards

Hello,

Keep this option disabled http://prntscr.com/vz1io5 It causes the mentioned error with the Infinite Scroll plugin.

Regards

Hello,

You can try to implement this by custom CSS. Could you, please, provide us with a link to that product? We’ll send you the custom code.

Regards

Hello,

What exactly is changed? Could you, please, explain in more detail?

Regards

Hello,

1) Did you find any missing images on your site? If not then just ignore that notice.

2) Error with the Customizer is not related to import. Probably you reached the limit of the SubstituteMaxLineLength Read this topic https://www.8theme.com/topic/internal-server-error-2-2/#post-234594 and contact your hosting provider to check the server error logs and fix the limit issue in case you have the same errors.

3) Create a separate menu for the mobile menu element that does not include the static blocks mega menu. and then choose it in the Theme Options > Header builder > Mobile menu.

Regards

Hello,

We checked your site and found that the same issue appears even with the default theme. So, contact the Polylang plugin to get help with this problem. Our theme is not the reason of the issue.

Regards

Hello,

I have disabled and enabled again the cache plugin and don’t see the issue with the mobile menu, q-ty or customizer. Check, please, from your side.

Regards

Hello,

Provide us with temporary WP Dashboard access to your site, please. We’ll check the mentioned issue.

Regards

Hello, @MichaelB

Thank you. Our developers took it into account. But to help the customer at this moment we asked the FTP access.

Regards

Hello,

Do you want to disable the coupon option at all or just hide it on the checkout page or hide it on the cart page?
To disable the coupon option go to WooCommerce > Settings > General > Coupon.

Regards

Hello,

If you make staging site as the full copy of the production (files and DB) you won’t need additional activation for this.

Regards

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

Hello,

1. We can’t change this because scroll width depends on the browser you use.

2. Fixed

3. Yes, you used the custom SVGs with additional styles that affected the logo. We have changed the SVGs and removed unnecessary styles from the SVG code. Check the logo now.

4. Because you added the custom code for the desktop only. I moved it to global custom CSS.
Check now.

Regards