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Viewing 30 posts - 12,451 through 12,480 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 18:19

    Hello,

    But we have not released an update with the fix of your issue yet. So, as I understand you replaced fixed files by default one. In this case, wait for the next update where we’ll add option to choose the size of the images for the product categories.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 18:08

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 17:52

    Hello,

    We have answered your previous topics. Check them.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 17:51

    Hello,

    1. We can’t change this because scroll width depends on the browser you use.

    2. Fixed

    3. Yes, you used the custom SVGs with additional styles that affected the logo. We have changed the SVGs and removed unnecessary styles from the SVG code. Check the logo now.

    4. Because you added the custom code for the desktop only. I moved it to global custom CSS.
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 17:26

    Hello,

    What exactly is different for you? I have created the Wedding menu example for you http://prntscr.com/vye8u3
    Use it to add to the menu. You can also use the backend editor if the frontend editor is not handy for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 17:20

    Hello,

    1. You did not set the correct settings for the columns on your screenshot. We have changed them. Check now the responsive columns settings.
    2. Fixed
    3. Ok.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 17:04

    Hello,

    Could you, please, provide us with link to your site and FTP access? We’ll check and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 16:59

    Hello,

    Our theme supports the Dokan plugin. You can check the demo where the Dokan plugin is activated here https://xstore.8theme.com/demos/2/dokan/
    If you use our theme you probably know that it has search by product title, descriptions, SKU, posts and pages. Unfortunately, we don’t have such option to add the search by distance. So, you probably need to look for an additional plugin to implement this.
    We have the demo site of the carwash https://xstore.8theme.com/demos/2/carwash/ Maybe you could implement this for the car dealer site.
    And check the following demos https://xstore.8theme.com/demos/corporate/ and https://xstore.8theme.com/demos/marketing/ Maybe its design will suit the employer site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 16:54

    Hello,

    Nope, we don’t have post scanning. You can switch to the default WP theme and check if you still have that notification.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 16:32

    Hello,

    We tried to update the theme and did not face any problem with that https://gyazo.com/334e2825d37a1d883ef066faf85c7916

    As a rule, such issue appears if you activated the theme on another domain and then moved to the new one. Then you need: 1) reactivate the theme using your purchase code 2) Click the Check again button to clear the old token http://prntscr.com/vycwqx and then press the update button.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 16:15

    Hello,

    Theme translation files should be located in the wp-content/languages/themes/ folder.
    Check translation now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 15:03

    Hello,

    If you don’t use WooCommerce functionality then you can disable it. It won’t affect the theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 15:02

    Hello,

    We don’t have a special email for these purposes. So, use any email at your discretion.
    We just need the username and password.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 14:59

    Hello,

    You can use the same license for both the demo server and the production server. If you face license limit then just contact us.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 14:37

    Hello,

    We tried different solutions to fix the issue with the translation of the mobile menu that is loaded using Ajax but with no luck. So, we would recommend you switch the mobile menu type to left http://prntscr.com/vy9r6a Then it’s ok http://prntscr.com/vy9vlg

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 14:22

    Hello, @nichemarket

    We would be grateful if you share your solution for this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 14:20

    Hello,

    We change the mentioned file very rarely, so don’t think that you will face any issues with this after the future updates. Anyway, if you have a proposition to allow users to choose the tag for the page title in the breadcrumbs post it here https://www.8theme.com/taskboard/
    If it takes votes from other users we’ll be able to implement it in one of the next updates.

    Regards

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 14:16

    Hello,

    Replace the previous code with the code below

    .woocommerce-breadcrumb>a:first-of-type, .woocommerce-breadcrumb span:first-of-type, .woocommerce-breadcrumb h1.title, .woocommerce-breadcrumb .delimeter:last-of-type {
        display: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 14:10

    Hello,

    Go to Appearance > Themes > install and activate the Storefront theme. Check the mentioned issue. After that go to Appearance > Themes > activate theme that you used before.
    Widgets could be messed up after switching, so open the Appearance > WIdgets tab before switching to be able to move the widgets to the correct area after switching back.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 14:07

    Hello,

    Updated. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 13:52

    Hello,

    No, we did not add it. You may look for third-party plugins to implement this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 13:24

    Hello,

    1) What version of Safari do you use? I checked your site again and the sale label is ok http://prntscr.com/vy7umy
    Try to remove the previous code I gave you and replace by this one only

    .content-product .product-title a {
        min-height: 5ex;
        line-height: 2.5ex;
    }

    2) So, do you still need help with this or disabling the Ajax filtering is ok for you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 13:17

    Hello,

    Ok. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 13:06

    Hello,

    We need a working link to your site and temporary WP Dashboard access to check the issue and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 13:00

    Hello,

    1) If you use the single product builder – yes. You can add the wishlist element and the compare elements before the product gallery element + simple custom CSS to show it over the image.

    2) If your product has the colors and you want to show them using variation swatches it should be the variable product. In other case, you can show it only like text information in the Additional Information tab.

    3) You may create the feature request here https://www.8theme.com/taskboard/ about the creation of such hover effect.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 12:53

    Hello,

    2) Provide us with temporary WP Dashboard and FTP access to fix the issue with the Ajax product filters and the load more button.

    5) Filter does not duplicate the shop page, it just uses the shop page template to show results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 12:27

    Hello,

    1) Your site is not available http://prntscr.com/vy6feb
    Could you, please, fix it? Do you have any limits for visiting your site from other countries?
    2) FTP also does not work http://prntscr.com/vy6gs0

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 12:22

    Hello,

    We can’t retrieve directory listing http://prntscr.com/vy6bdb
    Please, contact your hosting provider to fix this problem of FTP connection.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 12:12

    Hello,

    1) We use that folder to make fonts loading for both default WP and WordPress network (multi-sites), for example,
    domain.com/public_html/wp-content/uploads/site1/custom-fonts/2020/05/
    domain.com/public_html/wp-content/uploads/site2/custom-fonts/2020/05/

    2) Are you talking about using id selectors in the styles?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2020 at 11:55

    Hello,

    Please, read this post to find out how to get improvements with the render-blocking https://kinsta.com/blog/eliminate-render-blocking-javascript-css/

    Theme does not have special options for this. You will need additional cache plugins to implement this.

    Regards

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Viewing 30 posts - 12,451 through 12,480 (of 30,391 total)
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