Hello,
I have checked your footer and don’t see the mentioned issue with the alignment http://prntscr.com/w2kss4 Could you, please, provide screenshots of the issue for better understanding?
Regards
Hello,
I have checked your footer and don’t see the mentioned issue with the alignment http://prntscr.com/w2kss4 Could you, please, provide screenshots of the issue for better understanding?
Regards
Hello,
Both plugins are almost similar if you compare speed results.
Maybe the Elementor plugin has a little bit better performance results and it’s handier to manage the responsive settings, as for me.
Regards
Hello,
Add the following code instead of the code that you provided
.template-container .woocommerce-info.wc-memberships-message {
position: relative;
}
Regards
Hello,
Go to Theme Options > Custom CSS and add the below code:
.ibox-block.icon-top.align-center .ibox-symbol {
margin-right: auto;
margin-left: auto;
}
Regards
Hello,
Do you want to create mega menu? Watch the video tutorial on how to create the mega menu https://youtu.be/f07MBdnFPfk
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Hello,
Your issue caused by type that you used to generate the Instagram token, you connected business account like personal http://prntscr.com/w2jx9b
Remove this token and connect your account as a business account http://prntscr.com/w2jyp9
Regards
Hello,
1) What images are missing? http://prntscr.com/w2jqwj I don’t see missing images on that product.
2) Add the following code to fix the images aligment in the mega menu
.ibox-block.icon-top.align-center .ibox-symbol {
margin-right: auto;
margin-left: auto;
}
Regards
Hello,
1) I checked your site and don’t see the mentioned error on the shop page at first load http://prntscr.com/w2jfm1
2) I don’t see code of the icon in the footer. Did you used the i tag or WPBakery element to add icon? If you use the i tag then you need to enable FA support (theme supports FA 4.7 version) in Theme Options > Speed Optimization > FA support.
3) Could you, please, provide us with link to that page and explain in more detail what exactly is cropped there? You highlighted just grey background.
4) We have only these tips on speed optimization https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
We don’t have any other suggestions at this moment.
We are constantly working on the speed of the theme. We are working on the speed of the frontend itself now. When we finish the work we will start the admin part (customizer). Many things need to be considered, such as tests and the inheritability of updates. All should be step by step to avoid problems and make all gentle.
Regards
Hello,
I checked the mentioned topic and see that support staff was able to make changes and did not get the error.
So, provide us with the temporary WP Dashboard access to your site, please, and server error logs. We’ll check the issue in more detail.
Regards
Hello,
We don’t have the option to change the color of the links in Theme Options > Styling, so don’t understand what you changed.
To change the color of links add the below custom to Theme Options > Custom CSS
.template-container a, .template-container p a, .template-container .footer-bottom a {
color: #b39a68;
text-decoration: underline;
font-weight: bold;
}
.template-container a:hover, .template-container p a:hover, .template-container .footer-bottom a:hover {
color: #888888;
}
.content-product .button, .content-product .product-title a, .content-product .products-page-brands a {
text-decoration: none;
font-weight: normal;
}
Regards
Hello,
Go to Appearance > Themes > install and activate Storefront theme, check the connection while default theme is activated. Provide us with screenshot. Switch back to XStore.
Let us know about the results.
Regards
Hello,
You may try third-party plugins to add the Ajax add to cart for the variable products on the single product page https://wordpress.org/plugins/woocommerce-ajax-add-to-cart-for-variable-products/ or https://wordpress.org/plugins/woo-ajax-add-to-cart/
Regards
Hello,
1) Could you, please, provide us with temporary WP Dashboard and FTP access?
2) Provide us with screenshot of what exactly you can’t edit. You can use the Lightshot screenshot tool.
Regards
Hello,
Provide us with WP Dashboard and FTP access to your site to check the issue and help you.
Regards
Hello,
Did you add the Image widget to Appearance > Widgets > Footer Copyright widget area?
Could you, please, provide us with temporary WP Dashboard access to your site to check?
Regards
Hello,
Legenda supports WP 5.6 and WooCommerce 4.8. But we recommend to update the staging site before the production site update.
Creation of such migration tool will take a lot of time for development and testing. You are the first who ask about this, so unfortunately our developers won’t create such tool, sorry.
Regards
Hello,
Our developers won’t change it globally for all the customers. You can implement this by additional customization. Submit customization request here.
Regards
Hello,
Thank you for your request. We took it into account.
Regards
Hello,
We have checked your site and see that you use the old version of theme 7.0.2 http://prntscr.com/w2hf8u
Please, update the theme to version 7.2.1 and XStore core to version 3.2.1 and clear the plugin cache and CDN cache. Check the mobile menu after that. If you updated the theme in the backend but still have the out of date version on the Frontend then clear the CDN cache because it seems that you did not flush it.
Regards
Hello,
We made changes to fix the issue but we don’t see them because of the CDN cache http://prntscr.com/w2brvh Please, clear the CDN ache and check the price in the Quick View after that.
Regards
Hello,
Check now, please.
Regards
Hello,
I’m not sure that understand the problem with the staging site creation. If you create staging site, we’ll update theme and fix the issues. You’ll check if everything is fine and we’ll move updated files (not the DataBase) to the production site. What inventory do you need to update in this case and why?
Regards
Hello,
Fixed. Clear the Cloudflare cache to apply changes and check the issues after that.
Regards
Hello,
Could you, please, provide us with the correct WP Dashboard access to your site?
We’ll check the issue in more detail.
Regards
Hello,
1) Go to WooCommerce > Settings > Products tab > Shop page > choose the Shop page instead of the Home page in the list of pages.
2) Go to Theme Options > WooCommerce > Shop > Shop page layout > enable sidebar for the shop page http://prntscr.com/w28mzt and you’ll get it http://prntscr.com/w28ny42) http://prntscr.com/w28qk6
3) What problems do you have with the shop page banner editing? I did not face issues http://prntscr.com/w28yza
4) Banners are in place http://prntscr.com/w28zun
Regards
Hello,
Try to create one more custom grid and switch to that one and then switch back to the first one. Check if you get the custom grid on the frontend after that.
Regards
Hello,
That option controls the shop page layout.
If you want to change the number of products per row on the home page for the Products element then go to Pages > edit the Frontpage > edit the Products element and change the number of slides per view for every device http://prntscr.com/w1pnkf
Regards
Hello,
This error appears as a rule if wp-content/themes/royal/framework/inc/really-simple-captcha/really-simple-captcha.php does not exist or permissions for this file are incorrect.
What actions did you do to solve the error?
Regards
Regards
Hello,
Would you be so kind to provide us also with FTP access? We need to check the files to fix the issue.
Regards
Hello,
Thank you for your tips.
Regards