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WP Bakery - by vita natur - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

  • Avatar: vita natur
    vita natur
    Participant
    December 13, 2020 at 17:07

    Good day
    we have a serious problem. When we want to change something on the page with the wp bakery the bakery no longer starts, it only comes the popup but the wysiwyg editor does not start. I have also brought all plugins to the latest state and it still does not work anymore

    #263851 Copied Theme version: 6.3.2 WooCommerce version: 4.8.0
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 14, 2020 at 16:16

    Hello,

    Provide us with WP Dashboard and FTP access to your site to check the issue and help you.

    Regards

    #263946 Copied
    Avatar: vita natur
    vita natur
    Participant
    December 14, 2020 at 17:56

    The WP Dashboard & FTP key its in the private area

    Please contact administrator
    for this information.
    #263972 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 14, 2020 at 19:38

    Hello,

    I disabled the third-party plugin, enabled them again, and errors that you had in the console disappeared. Try to edit the page now.

    Regards

    #264004 Copied
    Avatar: vita natur
    vita natur
    Participant
    December 15, 2020 at 10:46

    Which was the faulty plugin?

    #264087 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 15, 2020 at 21:01

    Hello,

    Not sure because I disabled all the third-party plugins and then enabled them all and the problem disappeared.

    Regards

    #264204 Copied
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