Return to previous page

Loop buy button and variable product value does not appear

This topic has 12 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

julianagomes

Participant

December 3, 2020 at 13:42

Hi! I have some problems on the site:
1) The cart (both suspended and Off-Canvas) does not present the products, the space is completely blank and only at the end does the subtotal and checkout button appear. I would like the cart in off-canva mode to activate by hovering the mouse over the cart in the menu and presenting all the content).

2) When I click on the buy button of the products presented inside the tags on the home, the button is only in a loop loading and the purchase does not end. This also happens in quick view mode.

3) In the quick view of the product, the value of the product is not informed when clicking on the variation option (as in the product page). Would you like to insert this option in the quick view too? Because as it is, the customer does not know the value of the product and can be misleading.

I look forward to your help. thanks.

Please, contact administrator
for this information.

#262430 Copied Theme version: 7.2 WooCommerce version: 4.7.1

11 Answers

Olga Barlow

Support staff

December 3, 2020 at 19:07

Hello,

1), 2) Check now.
3) I have passed your issue to our developers. I’ll inform you once we fix the problem.

Regards

#262504 Copied

julianagomes

Participant

December 10, 2020 at 13:02

Hi! Do you have a return forecast for topic 3 that was passed on to the developers?
I would also like to ask a question about the source. As much as I make the necessary changes, the sources remain unaccounted for. Could you help me?

#263444 Copied

Olga Barlow

Support staff

December 11, 2020 at 12:33

Hello,

1) Take our apologies for the delay but we need more time to find the fix for this issue.
2) What sources do you change? Could you, please, provide screenshot for better understanding and link to page?

Regards

#263581 Copied

Olga Barlow

Support staff

December 14, 2020 at 12:23

Hello,

We made changes to fix the issue but we don’t see them because of the CDN cache http://prntscr.com/w2brvh Please, clear the CDN ache and check the price in the Quick View after that.

Regards

#263916 Copied

julianagomes

Participant

December 16, 2020 at 13:52

Hi! I tested two plugins to clear the cache but I still can’t see the different values as I select the variation in the quick view. Am I doing it wrong?

#264338 Copied

Olga Barlow

Support staff

December 16, 2020 at 16:13

Hello,

You use CDN, clear the CDN cache, not just cache plugin cache.

Regards

#264370 Copied

julianagomes

Participant

December 16, 2020 at 19:00

Hostgator hosting support reported:
Not cached on sitelock CDN
If you access as settings you will see that the cache is clear

#264381 Copied

julianagomes

Participant

December 16, 2020 at 19:21

ok I think I understand. You removed the option to buy in quick view. Even selecting the variation, the button remains to see options …

#264390 Copied

Olga Barlow

Support staff

December 17, 2020 at 13:10

Hello,

Look, you have some kind of server or CDN cache because you have XStore 7.2.2 version installed http://prntscr.com/w4nvww but if you inspect the frontend it still displays the 7.2 version (out of date) http://prntscr.com/w4nxb9
So, once you find out what CDN you use and clear the CDN cache you’ll get the problem fixed. Price will be changed in the top, like here https://gyazo.com/00fd44724b4c0af92055f356e045d8e4

Regards

#264526 Copied

julianagomes

Participant

December 17, 2020 at 17:15

ok i will ask for help again in hosting.

I have another problem:
https://sabiita.com.br/wp-admin/customize.php

I can’t open THEME OPTION anymore … it’s just in a loop.

Would you help me?

#264610 Copied

Olga Barlow

Support staff

December 17, 2020 at 19:50

Hello,

It’s ok for me http://prntscr.com/w4vgyb
And as I can see you find the way to clear the cache and variations work ok.

Regards

#264664 Copied
Viewing 12 results - 1 through 12 (of 12 total)