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  michel

  Participant

  December 11, 2020 8:35 pm

  when i open my site i get an error message: A critical error has occurred on your website.
  and from wordpress I don’t have access to the dashboard. would someone know how to give me a hand please?

  Dettagli dell’errore
  ====================
  Un errore di E_COMPILE_ERROR è stato causato nella linea 33 del file
  /www/MW_qIXGPXccG/deliziedelmarchesato.com/wp-content/themes/royal/framework/init.php.
  Messaggio di errore: require_once(): Failed opening required
  ‘/www/MW_qIXGPXccG/deliziedelmarchesato.com/wp-content/themes/royal/framework/inc/really-simple-captcha/really-simple-captcha.php’
  (include_path=’.:/usr/share/php’)

  Site URL: hidden

  Theme version: 6.3.2

  #263682 copied to clipboard

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  Rose Tyler

  Support staff

  December 12, 2020 11:02 am

  Hello,

  I can open your site without the error. Is it solved?

  Regards

  #263723 copied to clipboard

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  michel

  Participant

  December 12, 2020 1:46 pm

  I resolved but has been doing so for a while. every 3, 4 days it falls back

  #263743 copied to clipboard

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  Olga Barlow

  Support staff

  December 13, 2020 2:10 pm

  Hello,

  This error appears as a rule if wp-content/themes/royal/framework/inc/really-simple-captcha/really-simple-captcha.php does not exist or permissions for this file are incorrect.
  What actions did you do to solve the error?

  Regards

  Regards

  #263841 copied to clipboard

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