A critical error has occurred on your website.

This topic has 4 replies, 3 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

  • Avatar: michel
    December 11, 2020 at 20:35

    when i open my site i get an error message: A critical error has occurred on your website.
    and from wordpress I don’t have access to the dashboard. would someone know how to give me a hand please?

    Dettagli dell’errore
    Un errore di E_COMPILE_ERROR è stato causato nella linea 33 del file
    Messaggio di errore: require_once(): Failed opening required

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2020 at 11:02


    I can open your site without the error. Is it solved?


    Avatar: michel
    December 12, 2020 at 13:46

    I resolved but has been doing so for a while. every 3, 4 days it falls back

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 13, 2020 at 14:10


    This error appears as a rule if wp-content/themes/royal/framework/inc/really-simple-captcha/really-simple-captcha.php does not exist or permissions for this file are incorrect.
    What actions did you do to solve the error?



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