Hello,
1) Don’t set the height of the drop-down menu https://prnt.sc/x7upxr
2) Edit drop-down menu paddings https://prnt.sc/x7uxec
Regards
Hello,
1) Don’t set the height of the drop-down menu https://prnt.sc/x7upxr
2) Edit drop-down menu paddings https://prnt.sc/x7uxec
Regards
Hello,
Fixed. Check now, please. We have excluded logo from lazy loading of the Smush plugin https://prnt.sc/x7udy6 .
Regards
Hello,
Check the password you provided and provide the correct one https://prnt.sc/x7snbi
We need to check your site to give you the correct answer.
Regards
Hello,
1) We have fixed errors related to fonts.
2) System loads font to the local folder once you chose it in Theme Options > Typography. Use the cache plugin settings to preload these fonts if your plugin has such an option, for example like WPRoket https://prnt.sc/x7sfkz
Regards
Hello,
Unfortunately, we can’t fix the bug without a theme update, we need to be sure that all the code is up to date.
Let’s try the update with the staging site.
Regards
Hello,
In this case add the Size guide element while using the single product builder but don’t upload image there. Then upload individual images for the products using product options https://prnt.sc/x3qa2r
In this case, you will get size guide not for all the products but only for those where you uploaded the image.
Regards
Hello,
1) You may try the bundled plugin Massive Addons (XStore > Plugin installer) and Modal boxes of the Massive addons https://massive.mpcthemes.net/modal-box/
2) Product image depends on the code you use on the home page https://prnt.sc/x7ong9
I would recommend you to use the Products element to display products there instead of the custom code https://prnt.sc/x7oru1 and https://prnt.sc/x7osv3
3) I don’t see problem with the footer copyrights on the home page https://prnt.sc/x7ou7c
Regards
Hello,
1) I don’t see any white stripes at your popup https://prnt.sc/x7nhcm
2) We don’t display promo popup for mobile. What design do you want to the mobile? Could you provide us with mockup and I’ll suggest to you how to achieve that?
Regards
Hello,
We don’t have option just to hide the section. You can remove the elements that you don’t need from the section that you want to hide and section will disappear if it does not include any element. Watch the header builder video tutorials to get more information on how it works https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
To remove elements from the COnnection block hover over the connection block, Click the settings button, after that you’ll get the connection block content popup with elements. Hover over the element you want to remove and press Remove button.
Regards
Hello,
1) Contact your hosting provider to fix the mentioned errors. I suppose server configuration causes issue with the slider plugin, not our theme and we can do nothing with this. So, ask them to check the errors and fix all the necessary limits to allow the Revolution slider to show the preview https://prnt.sc/x7mmfb
2) Choose the layer > click on Visibility > choose where you want to show this layer https://prnt.sc/x7mt32 For which layer does this option not work?
Regards
Hello,
If you have not created header using header builder yet then you need to do this https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
Choose the menu you want to show in the Menu elements settings, for example https://prnt.sc/x7kpxp
Regards
Hello,
You can use Theme Options > Custom CSS to add the custom CSS styles.
For example
.products-grid .col-md-4, .products-grid .col-lg-4,
.products-grid .col-xs-5, .products-grid .col-xs-6,
.products-grid .col-sm-6 {
padding-right: 0;
padding-left:0;
}
If you don’t have CSS skills I don’t think that you’ll be able to edit it. It would be better to submit customization request here to help from professionals.
Regards
Hello,
Read here on how to use child theme https://developer.wordpress.org/themes/advanced-topics/child-themes/
For example you need to change etheme_my_account_title() function from woo.php, then copy this function to child theme functions.php and change the function according to your needs.
What theme version did you have before? We made a lot of style and layout changes in version 5.x of our theme.
Regards
Hello,
Create multiple header https://youtu.be/BpeXfzNwkOc
And use conditions to show it for the home page only. After that enable Header overlap option for the home page header https://prnt.sc/x7j6fc .
Regards
Hello,
You have a few headers https://prnt.sc/x7inqy
Edit not just default header but also Home page header to apply changes for both. Or remove the home page header to use the one header for all the pages. Home page header was created to make header overlap effect over the slider.
Watch the video tutorials about multiple headers https://youtu.be/BpeXfzNwkOc
Regards
Hello,
I think you need to remove the header that you created using Elementor builder in the Elementor templates. Because it has more priority than the theme header.
Regards
Hello,
Checked the cache plugin settings. It seems ok. We don’t have any other options to improve the site speed.
Regards
Hello,
You are welcome.
After the next theme update go to Theme Options > WooCommerce > Single product > make sure that Ajax add to cart option is disabled.
Regards
Hello,
1) Could you, please, provide an example? I’m not sure that understand what exactly you want to implement.
2) Yes, you can edit the mega menu item font styles using element settings if you created it using Static Block and Elementor https://prnt.sc/x7c90r and https://prnt.sc/x7cf1o
3) there is no such option by default but we could help you to implement this by custom CSS. Create all the mega menus you need and reply back with this question once you finish. We’ll add the custom CSS to make the menu full width.
Regards
Hello,
You will still have the Add to cart button but without the q-ty input. There is no way to show the q-ty and hide variations because the system does not allow to add to cart if the variation is not chosen, if you change the q-ty some variation may not have 2 or 3 products in stock for this variation and you’ll get the error. So, it’s not a good idea to hide variations for the mobile only. Either disable it for both using Theme Options > WooCommerce > Shop elements > Variation swatches > display on grid > off. Or show it for both.
Regards
Hello,
If you still have the issue it means that you did not clear the browser and CDN cache.
I see that you switched theme. Switch back and make sure that you cleared all the caches. Try to add to cart using another browser.
Regards
Hello,
1) Disable header overlap option for the mobile device https://prnt.sc/x780re
2) We did not find such option in Revolution slider settings. But you may also ask the plugin author about this https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments
3) Don’t see the mentioned issue https://gyazo.com/37b94263e83459dc4c3c601ed69963e6
Regards
Hello,
Go to Theme Options > WooCommerce > Shop > Shop page layout > Products Per Page > what do you have there?
Regards
Hello,
1) You are welcome.
2) You are welcome.
3) Passed the issue to our developers. I’ll inform you once they fix the problem.
4) Ok, passed to developers.
5) I just set the setting for the wishlist icon according to documentation https://www.8theme.com/documentation/xstore/plugins/wishlist/
Regards
Hello,
Unfortunately, the top panel that opens by click https://prnt.sc/x5pfht and that kind of search are not available in the new version of theme. You’ll get a simple input form on the hover of the search icon.
Regards
Hello,
Do you want to show size guide for some products only?
Regards
Hello,
You are welcome.
Regards
Hello,
Go to Theme Options > WooCommerce > Shop > Shop page layout > disable Masonry option.
Check after that.
Regards
Hello,
That button comes from the third-party plugin and it’s ok as I can see https://prnt.sc/x5oo96
Regards
Hello,
FTP is ok but we can’t log in to your WP Dashboard https://gyazo.com/ce15a758e600f589aad1628ed6c9730c
Could you, please, check the Dashboard username and password?
Regards