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Theme setting problem on home page - by Boost

This topic has 18 replies, 3 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

Boost

Participant

January 16, 2021 at 19:57

Hello
some recurent problem with the home page that is impossible to scroll ???

#268740 Copied Theme version: 7.2.3

17 Answers

Rose Tyler

Support staff

January 17, 2021 at 09:21

Hello,

Could you provide a screenshot or video of the problem?
Also, provide URL of the site and temporary wp-admin access.

Regards

#268766 Copied

Boost

Participant

January 17, 2021 at 09:46

Hello … problem appair only on the home page here https://www.sarmance.com/
also some problems to set size of icons at the top bar they are a little small .. can you tell me how to set bigger

And how to set a correct french langage all the woocommerce process ?

Thank you

Please contact administrator
for this information.

#268773 Copied
Rose Tyler

Support staff

January 18, 2021 at 09:39
Hello,

1) Try to disable all the third-party plugins, that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear all cache, check how the scroll works then.
2) Theme Options > Header builder > Top header > Content Zoom (%)
or add the next code in Theme Options > Theme custom CSS:
```
.header-top  .et_b-icon {
    font-size: 21px;
}
```
3) As I can see, you are using WPML, so contact the support of the plugin to get assistance
https://wpml.org/documentation/related-projects/woocommerce-multilingual/
https://xstore.helpscoutdocs.com/article/31-translation-with-wpml

Regards
#268888 Copied
Boost

Participant

January 18, 2021 at 17:46

Hello the problem on the Home page come with the plugin POPUP MAKER do you have one POP UP plugin working with this theme ?

On the Home page they product I don’t understand why their picture are pixellised because they display to small picture ( whas not with old theme)
Can you resolve ?

On the home theme the footer copyright is not displayed now ???

regards

#268994 Copied

Boost

Participant

January 19, 2021 at 08:59

hi ok about picture I found …

Please can you tell me why the copyright footer is not display on home page ?

can you help for finalize wmpl for me ?
regards

#269061 Copied

Olga Barlow

Support staff

January 19, 2021 at 13:47

Hello,

1) You may try the bundled plugin Massive Addons (XStore > Plugin installer) and Modal boxes of the Massive addons https://massive.mpcthemes.net/modal-box/

2) Product image depends on the code you use on the home page https://prnt.sc/x7ong9
I would recommend you to use the Products element to display products there instead of the custom code https://prnt.sc/x7oru1 and https://prnt.sc/x7osv3

3) I don’t see problem with the footer copyrights on the home page https://prnt.sc/x7ou7c

Regards

#269119 Copied

Boost

Participant

January 19, 2021 at 19:29

Hello sorry about home page but on my computer Windows and mobile android it’s not display the copyright footer on home page under chrome or firefox … awesome !

#269181 Copied

Boost

Participant

January 20, 2021 at 11:04

Hello I have tried another popup POPUP BUILDER but same problem front page is blocked !

can you check ? Thank you

#269247 Copied

Olga Barlow

Support staff

January 20, 2021 at 20:06

Hello,

1) I checked your site using mobile device and also don’t see problem with the footer https://prnt.sc/xb55ye
Could you, please, provide us with the screenshot or video of the issue?

2) Did you try how the plugin works with the default WP theme? Go to Appearance > Themes > install and activate storefront theme for example and check if scroll works ok. Let me know about the results.

Regards

#269358 Copied

Olga Barlow

Support staff

January 20, 2021 at 20:11

P.S. I enabled Popup Builder plugin, added popup shortcode to home page content and don’t see any issue with the home page scroll https://gyazo.com/a19e452edda882a4dc5c1d86cff94369

Regards

#269359 Copied

Boost

Participant

January 21, 2021 at 15:08

Ok for popup it works now ! I dont’ understand … sorry

#269518 Copied

Boost

Participant

January 21, 2021 at 15:10

about home page It’s always same ! crazy !

https://zupimages.net/viewer.php?id=21/03/618a.jpg

#269519 Copied

Olga Barlow

Support staff

January 21, 2021 at 16:01

Hello,

Because you disabled copyrights in the home page settings https://prnt.sc/xdmk3r
So, you get them disabled.

Regards

#269538 Copied

Boost

Participant

January 22, 2021 at 09:27

OUps ! sorry it was not me , but the client ….. have a nice day

#269615 Copied

Olga Barlow

Support staff

January 22, 2021 at 13:44

Hello,

You are welcome.

Regards

#269684 Copied

Boost

Participant

January 29, 2021 at 19:18

Hello Olga

I stoped wpml because too shitty … I installed Polylang Pro , create all menus for FR,DE,EN and set all langage pages … OUFFF
Now my big problem is to set each menu for each langage …
I don’t see how to do that ! seem the theme is not ready for ???

Please can you help ?

#271144 Copied

Olga Barlow

Support staff

January 30, 2021 at 00:15

Hello,

Use multiple headers option to create headers for every language and choose the menu for every header for every language https://youtu.be/BpeXfzNwkOc
Reply back if you watch the video tutorial, try but still need help with this.

Regards

#271181 Copied
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