Return to previous page

Checkout mobile width - by Skipper9 - on WordPress WooCommerce support

This topic has 13 replies, 2 voices, and was last updated 3 years, 3 months ago ago by Skipper9

Skipper9

Participant

January 14, 2021 at 16:43

Hi,
The WooCommerce checkout width in mobile view is too wide, and the prices, buttons and text fields are outside the screen view. Please see screenshot.
Can you help me?
Br

#268443 Copied Theme version: 7.2.3 WooCommerce version: 4.9.0

12 Answers

Olga Barlow

Support staff

January 14, 2021 at 17:55

Hello,

You missed the screenshot. Could you, please, provide it? Because I don’t see the issue https://gyazo.com/11f823865ca3a96261130f8f0aa98ce7

Regards

#268455 Copied

Skipper9

Participant

January 14, 2021 at 18:39

https://ibb.co/fFxwxh1

#268462 Copied

Olga Barlow

Support staff

January 15, 2021 at 11:40

Hello,

Could you, please, provide us with WP Dashboard and FTP access to your site to help you and fix the mentioned issue?

Regards

#268528 Copied

Skipper9

Participant

January 18, 2021 at 13:50

See private

Please contact administrator
for this information.

#268952 Copied

Olga Barlow

Support staff

January 18, 2021 at 22:16

Hello,

FTP is ok but we can’t log in to your WP Dashboard https://gyazo.com/ce15a758e600f589aad1628ed6c9730c
Could you, please, check the Dashboard username and password?

Regards

#269021 Copied

Skipper9

Participant

January 20, 2021 at 17:05

Please try again.

Please contact administrator
for this information.

#269330 Copied

Olga Barlow

Support staff

January 20, 2021 at 21:54

Hello,

Nope, still nothing https://prnt.sc/xbb4r6
Could you, please, try to connect to FTP and check by yourself?

Regards

#269376 Copied

Skipper9

Participant

January 20, 2021 at 22:04

Hi. Please use the ftp username as provided above. The new login credentials are for wp dashboard. You wrote previously that FTP was ok with the provided info

#269380 Copied

Skipper9

Participant

January 20, 2021 at 22:12

Tested FTP and WP dashboard credentials provided. Both work fine here.

Please contact administrator
for this information.

#269384 Copied

Olga Barlow

Support staff

January 21, 2021 at 11:53

Hello,

Thank you. This time it works. I have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#269469 Copied

Olga Barlow

Support staff

January 22, 2021 at 13:40

Hello,

Check now, please.

Regards

#269682 Copied

Skipper9

Participant

January 24, 2021 at 09:22

Perfect thank you very much

#269914 Copied
Viewing 13 results - 1 through 13 (of 13 total)