Page 366 – 8theme.com

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Olga Barlow

Participant

January 30, 2021 at 00:35

Hello,

Are you using Single product builder or a built-in product layout?

Regards

#271186 Copied In reply to: Content Before/After Add to cart button

Olga Barlow

Participant

January 30, 2021 at 00:25

Hello,

Ok, we’ll import this demo content in edition to existing content.

Regards

#271185 Copied In reply to: System Requirements Mismatch, unable to import demo data
Olga Barlow

Participant

January 30, 2021 at 00:24
Hello,

Add the below code to Theme Options > Custom CSS

@media only screen and (min-width: 480px){ .content-product .button.show-product { float: left; width: calc(50% - 5px); padding: 15px; margin-right: 10px; } .product-details .compare { display: inline-block; width: calc(50% - 5px); } } .product-details .compare { margin-top: 15px; padding: 12px; } .content-product .button.show-product { padding: 15px; }

Regards
#271184 Copied In reply to: Correctly move "Compare" button
Olga Barlow

Participant

January 30, 2021 at 00:15

Hello,

Use multiple headers option to create headers for every language and choose the menu for every header for every language https://youtu.be/BpeXfzNwkOc
Reply back if you watch the video tutorial, try but still need help with this.

Regards

#271181 Copied In reply to: Theme setting problem on home page

Olga Barlow

Participant

January 30, 2021 at 00:12

Hello,

Provide us with FTP access to your site. We need to check files to fix this issue.

Regards

#271180 Copied In reply to: uPDATE TO XSTORE FORCES MY SALE TEXT TO TRANSLATE TO ΠΡΟΣΦΟΡΑ!

Olga Barlow

Participant

January 30, 2021 at 00:09

Hello,

Provide us with WP Dashboard access to your site and tell us what version you would like to import. We’ll help you with the demo content import.

Regards

#271179 Copied In reply to: System Requirements Mismatch, unable to import demo data

Olga Barlow

Participant

January 30, 2021 at 00:08

Hello,

We don’t have the margin for the footer. Only padding-bottom for the page content https://prnt.sc/xu39lm
Do you want to remove that padding?
Because your site is different than your screenshot.

Regards

#271178 Copied In reply to: Footer Bootom margin

Olga Barlow

Participant

January 29, 2021 at 23:54

Hello,

Check the home page and menu now.

Regards

#271175 Copied In reply to: Cannot find "Default Red" theme

Olga Barlow

Participant

January 29, 2021 at 23:46

Hello,

You are welcome. Always glad to help you.

Regards

#271174 Copied In reply to: I need older version of the core plugin for xstore

Olga Barlow

Participant

January 29, 2021 at 23:45

Hello,

You can use the Lightshot screenshot tool to take screenshots and share them.

Regards

#271173 Copied In reply to: Theme update affecting my website

Olga Barlow

Participant

January 29, 2021 at 23:43

You are welcome.

Regards

#271172 Copied In reply to: Package could not be installed error (Theme Update)

Olga Barlow

Participant

January 29, 2021 at 23:43

Hello,

You are welcome!
We just disabled the hover effect for the mobile in one of the latest updates because many users asked for this. So, we made additional customization in your child theme to get it back.

Regards

#271171 Copied In reply to: swap image on phone

Olga Barlow

Participant

January 29, 2021 at 23:41

Hello

Add the below link https://irenesfactory.es/micuenta//facebook/int_callback/

Regards

#271170 Copied In reply to: failed to register with facebook

Olga Barlow

Participant

January 29, 2021 at 23:40

Hello,

Checked your site and don’t see the issue with the progress bar color
https://prnt.sc/xu1vhv

Regards

#271169 Copied In reply to: Progress Bar

Olga Barlow

Participant

January 29, 2021 at 23:29

Hello,

https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/#section-3

Related Products is a section on some templates that pulls products from your store that share the same tags or categories as the current product.

These products cannot be specified in the admin, but can be influenced by grouping similar products in the same category or by using the same tags.

Regards

#271168 Copied In reply to: related products

Olga Barlow

Participant

January 29, 2021 at 23:27

Hello,

Check now.

Regards

#271167 Copied In reply to: few thing

Olga Barlow

Participant

January 29, 2021 at 23:25

Hello,

Fixed. Check now, please.

Regards

#271166 Copied In reply to: Shop top header missing

Olga Barlow

Participant

January 29, 2021 at 23:06

Hello,

Take our apologies for the delay in answering. We need not just WP Dashboard access but also FTP access, access to your files. If you don’t know your FTP access, please, contact your hosting provider and ask them. They will be able to send you FTP host, FTP username and FTP password.
Provide it to us to allow us proceed.

Regards

#271162 Copied In reply to: Single product page Display Issues

Olga Barlow

Participant

January 29, 2021 at 23:02

Hello,

Check now, please.

Regards

#271161 Copied In reply to: Theme rename

Olga Barlow

Participant

January 29, 2021 at 19:07

Hello,

Translation files should be located in System directory, not in the Author directory https://prnt.sc/xto6r3
Then you won’t lose translation files after theme update.

Regards

#271140 Copied In reply to: Translation

Olga Barlow

Participant

January 29, 2021 at 19:03

Hello,

Check now.
Before – Load time 2.85 s https://tools.pingdom.com/#5dd3ce8125800000
After – Load time 1.55 s https://tools.pingdom.com/#5dd3d384b0000000

Regards

#271139 Copied In reply to: How to increase website speed?

Olga Barlow

Participant

January 29, 2021 at 19:02

Hello,

Yes, sure. Provide us with temporary WP Dashboard access to your site and screenshots of places where you want to replace the “Products” string. You can use Lightshot screenshot to share the screenshots.

Regards

#271138 Copied In reply to: Change the label Product to Services

Olga Barlow

Participant

January 29, 2021 at 18:36

Hello,

That’s strange because I did not face any issues updating the theme https://gyazo.com/2c985efb4805080e484c44c7a00f02be

Regards

#271126 Copied In reply to: Package could not be installed error (Theme Update)

Olga Barlow

Participant

January 29, 2021 at 18:17

Hello,

We are working on improvements. It’s not so easy because we want to keep the theme flexible and take care of the correct work of all the options it has and speed it up at the same time. So, some tasks take much more time than we would like.

Regards

#271124 Copied In reply to: Slow theme

Olga Barlow

Participant

January 29, 2021 at 18:17

Hello,

We are working on improvements. It’s not so easy because we want to keep the theme flexible and take care of the correct work of all the options it has and speed it up at the same time. So, some tasks take much more time than we would like.

Regards

#271125 Copied In reply to: Slow theme

Olga Barlow

Participant

January 29, 2021 at 18:13

Hello,

1), 2) We are very sorry about this. We plan 8theme.com site upgrade once finish the major speed update of the XStore theme. So, we don’t want to get distracted improving 8theme at this moment because XStore update is much important at this moment. Because if XStore theme improved you won’t need to use forum 😉

Regards

#271123 Copied In reply to: Bug: XStore WordPress forum

Olga Barlow

Participant

January 29, 2021 at 18:08

Hello,

What’s wrong with mobile version https://prnt.sc/xtl7hi ? Could you, please, provide screenshots for better understanding?

Regards

#271120 Copied In reply to: Theme update affecting my website

Olga Barlow

Participant

January 29, 2021 at 18:03

Hello,

Fatal error caused by third-party plugin https://prnt.sc/xtkxn7 I have disabled plugin. Contact plugin author to fix that fatal error, it’s not related to our theme.

Regards

#271119 Copied In reply to: I need older version of the core plugin for xstore

Olga Barlow

Participant

January 29, 2021 at 18:00

Hello,

Some of the third-party plugins affected styles of our icon. I have added custom CSS to fix the icon size.

Regards

#271118 Copied In reply to: LOGIN/PASSWORD mess up

Olga Barlow

Participant

January 29, 2021 at 17:59

Hello,

We don’t see login form https://prnt.sc/xtiwik
FTP also does not work https://prnt.sc/xtkqi3

Regards

#271117 Copied In reply to: modify woocommerce product page
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Viewing 10,980 results - 10,951 through 10,980 (of 30,337 total)

Viewing 30 posts - 10,951 through 10,980 (of 30,337 total)

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