LOGIN/PASSWORD mess up - by dude - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

  • Avatar: dude
    dude
    Participant
    January 27, 2021 at 20:54

    For some reason, users cannot log in to the website. The form is now allowing us to type anything into the password. Please view the screenshots

    https://ibb.co/W25DqTb

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 27, 2021 at 23:21

    Hello,

    Did you clear CDN cache and plugin cache after the theme update?
    Provide us with WP Dashboard and FTP access to your site, please.

    Regards

    Avatar: dude
    dude
    Participant
    January 28, 2021 at 03:09

    Let me know, please.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 28, 2021 at 13:14

    Hello,

    Check now, please.

    Regards

    Avatar: dude
    dude
    Participant
    January 28, 2021 at 20:41

    how did you fix it.. what was the issue?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 29, 2021 at 18:00

    Hello,

    Some of the third-party plugins affected styles of our icon. I have added custom CSS to fix the icon size.

    Regards

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