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Topic: LOGIN/PASSWORD mess up - by dude - on WordPress WooCommerce support

dude

Participant

January 27, 2021 8:54 pm

For some reason, users cannot log in to the website. The form is now allowing us to type anything into the password. Please view the screenshots

https://ibb.co/W25DqTb
Theme version: 7.2.4
WooCommerce version: newest one.

Content is visible for topic creator and
support staff only.

#270683 copied to clipboard

Olga Barlow

Support staff

January 27, 2021 11:21 pm

Hello,

Did you clear CDN cache and plugin cache after the theme update?
Provide us with WP Dashboard and FTP access to your site, please.

Regards

#270728 copied to clipboard

dude

Participant

January 28, 2021 3:09 am

Let me know, please.

Content is visible for topic creator and
support staff only.

#270740 copied to clipboard

Olga Barlow

Support staff

January 28, 2021 1:14 pm

Hello,

Check now, please.

Regards

#270818 copied to clipboard

dude

Participant

January 28, 2021 8:41 pm

how did you fix it.. what was the issue?

#270933 copied to clipboard

Olga Barlow

Support staff

January 29, 2021 6:00 pm

Hello,

Some of the third-party plugins affected styles of our icon. I have added custom CSS to fix the icon size.

Regards

#271118 copied to clipboard

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