Forum Replies Created

Viewing 30 posts - 8,671 through 8,700 (of 30,391 total)
1 2 3 … 289 290 291 … 1,012 1,013 1,014
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2021 at 09:55

    Hello,

    Thank you. Check now.

    Regards

    #287053 Copied In reply to: XStore css issue in shop categories
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2021 at 08:36

    Hello,

    We found that issue was related to the calling of the child theme styles. We made changes in xstore/framework/theme-functions.php. We’ll include the fix in the next theme update.

    Regards

    #287037 Copied In reply to: Formatting/cache issue
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2021 at 08:34

    Hello,

    Provide us with WP Dashboard and FTP access to your site to check and help you.

    Regards

    #287035 Copied In reply to: Legenda Hamburger Menu not working
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 11, 2021 at 08:31

    Hello,

    Have you contacted the hosting support as I suggested? Problem is not related to our Legeda theme because if you switch to default WP theme, Storefront for example, you’ll get the same result https://prnt.sc/12slypw Try by yourself. So, contact your hosting provider to set up permalinks structure the way it should be!

    Regards

    #287034 Copied In reply to: Post name Permalink not working
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 16:47

    Hello,

    Check now, please.

    Regards

    #286793 Copied In reply to: Server Requirements admin bar notification and nitro pack compatibility
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 14:41

    Hello,

    Could you, please, provide Dashboard access to site where you test it?

    Regards

    #286782 Copied In reply to: Mobile Version
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 14:28

    Hello,

    I see the fatal error of the third-party plugin https://prnt.sc/12mkaim So, contact plugin author.

    Regards

    #286780 Copied In reply to: Payment error
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 14:18

    Hello,

    Fixed. Keep in mind that you could create a mega menu using the default way and using Static blocks (and edit that block using Elementor). This video is for WPBakery but instead of the WPBakery you use Elementor builder https://youtu.be/f07MBdnFPfk

    Regards

    #286776 Copied In reply to: In wordpress Xstore Plugin installer Premium themeforest not support
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 13:54

    Hello,

    If you installed archives that I sent you (without any updates!) and activated XStore AMP plugin then that element should be there.

    Regards

    #286764 Copied In reply to: Mobile Version
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 13:49

    Hello,

    Ok, thank you. Sorry for this inconvenience.

    Regards

    #286762 Copied In reply to: Formatting/cache issue
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 13:25

    Hello,

    Provide us with WP Dashboard and FTP access to your site. We need to check the issue in more detail.

    Regards

    #286759 Copied In reply to: ios 14.5 and content flickering/hiding
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 13:18

    Hello,

    Provide us with WP Dashboard and FTP access to your site, please.
    We’ll check the issue in more detail.

    Regards

    #286758 Copied In reply to: İnstagram
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 13:16

    Hello,

    Do you want to implement this for the home page only or for any other page?

    Regards

    #286757 Copied In reply to: Margin top
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 13:14

    Hello,

    Can’t log in to your Dashboard https://prnt.sc/12mh61r

    Regards

    #286756 Copied In reply to: Facing 2 problems with Multiple header for Barbery Theme
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 13:12

    Hello,

    Unfortunately, there is no option to show only in-stock variations. This is how WooCommerce plugin works. Try to submit request to WooCommerce plugin https://wordpress.org/support/plugin/woocommerce/

    Regards

    #286754 Copied In reply to: How to make filters show the available only filtered products?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 13:08

    Hello,

    1/ You can change tags to real that you have on your site (Products > tags) and the search will work. We don’t have settings for the categories at this moment, all the categories display there.
    2/ This is how sticky cart displays. Do you want to remove it or change the design?
    There is custom CSS option http://prntscr.com/12m2sgb if you want to correct some styles but don’t use a lot, don’t forget that this is AMP version that does not accept a lot of CSS.
    3/ It will appear if you add at least one widget to the appropriate widget area http://prntscr.com/12m2vmy

    Regards

    #286753 Copied In reply to: Mobile Version
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 13:00

    Hello,

    Ok, thanks. They will take a look.

    Regards

    #286751 Copied In reply to: Product looks issue
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 12:59

    Hello,

    I passed issue to our developers. I’ll inform you once they fix the issue.

    Regards

    #286750 Copied In reply to: Product slider – can’t select products
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 12:45

    Hello,

    In case you want to use third-party plugin and need that hook then go to Theme Options > WooCommerce > Single product builder > disable single product builder and use one of the pre-build layouts for the single product. Single product builder does not include that hook.

    Regards

    #286748 Copied In reply to: Woocommerce Product Videos Not Working
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 12:42

    Hello,

    We are sorry for the delay, we have a lot of requests these days. In addition, we are working on update of the main 8theme.com site. But we do our best to answer ASAP.

    Regards

    #286747 Copied In reply to: Too slow support. Hey why don’t you respond to requests for help?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 12:40

    Hello,

    You too! Thank you for your understanding.

    Regards

    #286746 Copied In reply to: Custumizer static block header newsletter .. selection not available .
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 12:40

    Hello,

    You are welcome. Have a good weekend too!

    Regards

    #286745 Copied In reply to: Nitro pack Problem with xstore settings
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 12:38

    Hello,

    We found that issue is caused by calling child theme styles. Working to fix it.

    Regards

    #286744 Copied In reply to: Website Often loses styling!
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 12:36

    Hello,

    I have passed your issue to our developers. I’ll inform you once they fix the probem. We have a lot of requests these days, so take my apologies for the possible delay.

    Regards

    #286742 Copied In reply to: Product looks issue
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 12:26

    Hello,

    Take my apologies for the delay in answering. Check now.

    Regards

    #286740 Copied In reply to: Mobile product slider issue
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 12:20

    Hello,

    WooCommerce does not have multiple shop pages. So, in your case I would suggest you to use the brand page as the shop page (for example https://xstore.8theme.com/shop/brand/bikke/ ) and submit customization request here to create custom product categories widget that will display the categories that are related to this brand only.

    Regards

    #286735 Copied In reply to: multiple shoppages with different productcategories
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 12:14

    Hello,

    Problem was caused by SubstituteMaxLineLength limit on your server. I added

    <IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

    to .htaccess file and everything works. Check now.

    Regards

    #286734 Copied In reply to: Every Fresh install this Happens no page is editable after importing template
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 12:10

    Hello,

    Ok, great.

    Regards

    #286733 Copied In reply to: 404 THAT PAGE CAN’T BE FOUND
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 12:10

    Hello,

    What FTP host should we use?

    Regards

    #286732 Copied In reply to: Some of my website homepage images (banner with mask) disappeared
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 7, 2021 at 12:08

    Hello,

    Upload theme and XStore core plugin from staging to production. Fix also included in the update.

    Regards

    #286730 Copied In reply to: Adding 8 theme socials element gives an error on page
  • 1 2 3 … 289 290 291 … 1,012 1,013 1,014
    Viewing 8,700 results - 8,671 through 8,700 (of 30,391 total)
Viewing 30 posts - 8,671 through 8,700 (of 30,391 total)
1 2 3 … 289 290 291 … 1,012 1,013 1,014

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