Custumizer static block header newsletter .. selection not available .

This topic has 6 replies, 3 voices, and was last updated 2 years, 12 months ago ago by Olga Barlow

  • Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    May 3, 2021 at 13:34

    Hello All,

    I can no longer select all the static blocks . I have included my newsletter here weeks ago but now the function no longer works. See screenshot

    newsletter

    Is there an error here?

    Best regards Oliver

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 4, 2021 at 07:32

    Hello

    Thank you so much for contacting us!

    We see this section is working absolutely fine in your website please clear your browser cache or check your website on another browser. https://prnt.sc/12glspm

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall
    Customer Support

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    May 4, 2021 at 08:31

    hello Robert , thanks for the quick feedback… but that’s not what I meant …. yes, the newsletter is displayed..that’s all okey.

    i was referring to the customizer. there i can no longer access all blocks in the selection menu……also not the static block from the newletter….. only 4 are displayed..but i have many more……..

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 5, 2021 at 15:39

    Hello,

    Sorry for the misunderstanding. Looks that this is a theme bug. We’ll try to fix it in the next theme update.

    Regards

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    May 7, 2021 at 11:26

    no problem, thank you and have a nice weekend … 😀

    lg Oliver

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 7, 2021 at 12:40

    Hello,

    You too! Thank you for your understanding.

    Regards

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The issue related to '‘Custumizer static block header newsletter .. selection not available .’' has been successfully resolved, and the topic is now closed for further responses

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