This topic has 9 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler
Whenever someone tries to register as a Vendor, while the xstore email builder is active, I get a critical error from wordpress and the site shows “There has been a critical error on this website.”.
The user still gets registered but it shows this error.
Here is the apache error I see:
[Mon May 03 02:53:21.758115 2021] [proxy_fcgi:error] [pid 16493:tid 140638329366272] [client 73.49.91.231:0] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined function VIWEC\\INC\\get_current_screen() in /home/runcloud/webapps/********/wp-content/plugins/et-core-plugin/packages/woocommerce-email-template-customizer/includes/email-builder.php:307\nStack trace:\n#0 /home/runcloud/webapps/********/wp-includes/class-wp-hook.php(292): VIWEC\\INC\\Email_Builder->background_image_style()\n#1 /home/runcloud/webapps/********/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters()\n#2 /home/runcloud/webapps/********/wp-includes/plugin.php(484): WP_Hook->do_action()\n#3 /home/runcloud/webapps/********/wp-content/plugins/dokan-lite/includes/Vendor/SetupWizard.php(121): do_action()\n#4 /home/runcloud/webapps/********/wp-content/plugins/dokan-lite/includes/Vendor/SetupWizard.php(102): WeDevs\\Dokan\\Vendor\\SetupWizard->setup_wizard_header()\n#5 /home/runcloud/webapps/********/wp-includes/class-wp-hook.php(292): WeDevs\\Dokan\\Vendor\\Setu…’, referer: https://cjglammarketplace.sitedraft.dev/
when the xstore email builder is turned off, it works perfectly,
However I really need:
— the xstore email builder ( easier for my client)
— for the system to still pull up the dokan marketplace setup screen
to replicate issue, just try signing up as a vendor.
added logins
Hello,
Thanks for using our theme and sorry for the delay in answering.
Please provide temporary FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Supplied
We can’t connect – https://prnt.sc/12kc8zj , please check.
Regards
info added
Hello,
Thank you. I have passed your issue to our developers. I’ll inform you once they fix the issue.
Regards
Hello,
Please check now.
Regards
it works perfectly, can I still upgrade xstore and dokan or will it screw up what you’ve done?
Please do not do the update to – https://prnt.sc/12vd07e , changes will be added to the next version.
Regards
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