Hello,

You are welcome.
Copy xstore/woocommerce/single-product/related.php file to child theme and change the heading tag according to your needs.

Regards

Hello,

We found that issue caused by the latest version of the Ultimate Addons plugin. I downgraded the version of the plugin and the space works ok.
We reported this issue to plugin developers https://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199/comments?page=234&filter=all#comment_26885234

Regards

Regards

Hello,

Thank you. I passed the issue to our developers and I’ll inform you once they fix the problem.

Regards

Hello,

I added the code that I provided you few messages ago for the mobile devices

footer .elementor-widget-wp-widget-etheme-menu .menu-element.horizontal .menu {
    display: flex;
    flex-direction: column;
    align-items: center;
}

and everything looks ok. Check, please.

Regards

Hello,

You can use the Files generator option. Go to XStore > Files Generator > check the elements that you use on your site. For example, if you use blog and posts then check the elements related to blog and post, if you don’t use then skip it. If you use Elementor page builder then check the Elementor styles, if you use WPBakery then check WPBakery elements only etc.
Generate the file once you checked all the necessary elements.

Regards

Hello,

Issue caused by the option of the WPRoket plugin https://prnt.sc/17fki04
Disable it and check the slider after that.

Regards

Hello,

We enabled optimization options in the theme. Tested your site using Pingdom tool and site speed is ok https://tools.pingdom.com/#5e95b9e1eac00000

Regards

Hello,

Sorry for the delay in answering. We have a lot of requests.
1) We have fixed compatibility issues related to our theme with the WC Marketplace plugin. Did you find more problems?

2) You can submit refund request here https://themeforest.net/refund_requests/new

3) I don’t see problems with your site https://gyazo.com/50c5c1618d72694027a42f334e1d34a9

Regards

Hello,

1) Deactivated license for the old domain.
2) If you want to use additional Addons for the Revolution slider you need to buy the personal license of the Revolution slider and activate it. The default version does not include that. It’s not related to theme but to plugin author policy.
3) Try to change URL now.

Regards

Hello,

System detects WP Rocket on your site https://prnt.sc/16pyk79
Could you provide us with WP Dashboard access?

Regards

Hello,

That code is not a good solution. The overlap option is still enabled for the mobile and you need to disable it, not just overwrite styles for that option. Provide us with WP Dashboard access to your site, we’ll check it in more detail.

Regards

Hello,

You are welcome.
There is no one option to change the color for the text on the whole site. Check now. Let me know if you have black color in any other place.

Regards

Hello,

Images are not hardcoded in theme files. If you have missing images it means that they did not replace all the old URLs in the DataBase during migration. So, you can either ask them to scan and replace the mentioned URLs or edit elements with missing images and replace them one by one with the images you need from the new site media library.

Also, the Duplicator plugin is a good solution for the migration from one domain to another.

Regards

Hello,

Thank you for your report. We’ll fix it in the next theme update.

Regards

Hello,

Unfortunately, Email builder does not have the option to translate it multilanguage at this moment. So, use default WooCommerce templates if you need multilanguage templates.
You can submit a feature request here and ask about multilanguage for the email builder https://www.8theme.com/taskboard/

Regards