This topic has 48 replies, 3 voices, and was last updated 2 years, 9 months ago ago by Abhijeet
Hello
In 15 inch laptop all department arrow is stick. https://prnt.sc/14ni2y3
In 17inch laptop all department arrow is showing properly. https://monosnap.com/direct/X3w7a8Prr41zxsUsOYFGGZWKq6tvlJ
Please fix this issue in 15inch screen.
Regards
Abhijeet
Hello,
Try to add this code in Theme Options > Theme custom CSS > Global custom CSS:
@media only screen and (min-width: 992px) and (max-width: 1440px) {
.header-main .et_col-xs-9 {
width: 70%;
}
.header-main .et_col-xs-2 {
width: 30%;
}
}
Regards
Refer Private Tab
Hello,
If you need that hook then you need to disable Single product builder and use one of the built-in layouts for the single product (Theme Options > WooCommerce > Single Product builder > Off and then Theme Options > WooCommerce > Single Product > choose one of the layouts we offer).
Regards
Hey Olga
Why to disable single product page. I want to use single product page. For now I have off. Is there any othere way for this issue. Can you fix this issue in next update? If you can please release the update in a month.
Regards
Abhijeet
Hello,
Because we don’t use that hook in the single product builder. Provide us with WP Dashboard and FTP access to your site and we’ll check what could we do to implement this.
Regards
Hey Olga,
Ok will provide details in two three days.
Regards
Abhijeet
Check private tab.
Hello,
I have downgraded version of plugin to 3.6 because plugin author made a lot of changes in the 3.7.x version that caused layout issues. Follow our update and wait for the theme release that includes compatibility with the 3.7.x version of the wc-marketplace plugin.
Regards
when you will release update? Please release the update within a week.
Any update about this?
Because we don’t use that hook in the single product builder. Provide us with WP Dashboard and FTP access to your site and we’ll check what could we do to implement this.
Hello,
Developers will be able to check this issue on Monday.
Regards
When Update will come
Kindly let me know when update will release you have downgrade the plugin to 3.6 it’s too old. In plugin update it’s showing https://prnt.sc/158dgcq and in wordfence it’s showing https://prnt.sc/158dhxr. I can’t do anything now.
I have downgraded version of plugin to 3.6 because plugin author made a lot of changes in the 3.7.x version that caused layout issues. Follow our update and wait for the theme release that includes compatibility with the 3.7.x version of the wc-marketplace plugin.
Hello,
We have added the following code to child theme functions.php http://prntscr.com/15d4853 to add the button with the single product builder.
Check now.
Regards
Thanks. what about wc-marketplace. when update will release
Hello,
Up to 2 weeks, unfortunately. We are working on a major update for the theme speed release, so we can’t speed up the process with the wc-marketplace improvements.
Regards
Ok will wait.
Hello,
Thank you.
Regards
Hey Olga,
Can you tell your developer to speed up this issue for me plzz.
The issue related to '‘Screen Size Error’' has been successfully resolved, and the topic is now closed for further responses