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Topic: element error - by movileanu - on WordPress WooCommerce support

movileanu

Participant

June 24, 2021 1:25 pm

Hi,

on the contact page when I want to edit thru elementor I have this error:

Sorry, the content area was not found in your page.
You must call ‘the_content’ function in the current template, in order for Elementor to work on this page.
Site URL: hidden
Theme version: 7.2.5
WooCommerce version: last

Content is visible for topic creator and
support staff only.

#291923 copied to clipboard

Rose Tyler

Support staff

June 24, 2021 1:29 pm

Hello,

Please provide URL of the Contact page and temporary wp-admin access.

Regards

#291926 copied to clipboard

movileanu

Participant

June 24, 2021 4:53 pm

hi,

same issue at static block footer

Content is visible for topic creator and
support staff only.

#291979 copied to clipboard

Olga Barlow

Support staff

June 24, 2021 5:04 pm

Hello,

I checked your site and don’t see the issues with the Static Block editing https://gyazo.com/1a20442df1e4f0eba2e9ace1463c55b4
Or with the Contact page editing https://gyazo.com/3c3fb858e9a005eef4c727db2f971829
The mentioned error appears if you try to edit archive pages as a rule (like shop page, blog page).

Regards

#291984 copied to clipboard

movileanu

Participant

June 25, 2021 8:03 am

hmm,

still doesn’t t work, it is just loading forever now.

#292035 copied to clipboard

Olga Barlow

Support staff

June 25, 2021 11:34 am

Hello,

What browser do you use? Did you try to edit page using another browser?

Regards

#292065 copied to clipboard

movileanu

Participant

June 25, 2021 1:52 pm

hmm,

yess, chrome nd safari, same issue 🙁

#292100 copied to clipboard

movileanu

Participant

June 25, 2021 2:26 pm

solved, thank you

#292113 copied to clipboard

Rose Tyler

Support staff

June 25, 2021 3:24 pm

Hello,

We are glad that it was solved.
Thanks for letting us know!

Regards

#292120 copied to clipboard