URGENT: Website broke upon transfer to new domain.

This topic has 7 replies, 2 voices, and was last updated 2 years, 10 months ago ago by balheidas.lt

  • Avatar: balheidas.lt
    balheidas.lt
    Participant
    June 25, 2021 at 10:27

    Hello,

    I used siteground temporary domain to set up my website using xstore theme.
    I transfered website to normal domain and all fonts images and other stuff broke on website with new domain.

    Support says its because theme has old temporary URLS hardcoded on theme.

    How do I fix or change those old web URLS to new normal domain URLS so that web works normaly?

    I would be gratefull if you could fix it instead of me too.
    Logins provided in private content area

    Thank you

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: balheidas.lt
    balheidas.lt
    Participant
    June 25, 2021 at 10:37

    PS: I also provide pics what is broken

    https://imgur.com/a/1H2yKgo

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 25, 2021 at 11:00

    Hello,

    Images are not hardcoded in theme files. If you have missing images it means that they did not replace all the old URLs in the DataBase during migration. So, you can either ask them to scan and replace the mentioned URLs or edit elements with missing images and replace them one by one with the images you need from the new site media library.

    Also, the Duplicator plugin is a good solution for the migration from one domain to another.

    Regards

    Avatar: balheidas.lt
    balheidas.lt
    Participant
    June 25, 2021 at 11:23

    Okay thank you I will try that

    Can you also remove license from http://dariusb30.sg-host.com/ temporary domain

    and transfer it to my current permament domain: https://balheidas.lt/

    Because I get this message also I guess:

    The Lottie Add-On requires an active Purchase Code Registration

    Action required for Slider Revolution AddOns: Please install/activate/update Slider Revolution

    Thank you

    Avatar: balheidas.lt
    balheidas.lt
    Participant
    June 25, 2021 at 11:51

    I also get the problem with header button links

    I put new header button links to: https://balheidas.lt/inventorius

    But when I save all headers and publish them the old link is present

    PIC: https://imgur.com/a/owNYmwf

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 25, 2021 at 12:19

    Hello,

    1) Deactivated license for the old domain.
    2) If you want to use additional Addons for the Revolution slider you need to buy the personal license of the Revolution slider and activate it. The default version does not include that. It’s not related to theme but to plugin author policy.
    3) Try to change URL now.

    Regards

    Avatar: balheidas.lt
    balheidas.lt
    Participant
    June 25, 2021 at 12:32

    Oh okay thank you!

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