Optimize your images using for example https://tinypng.com/ service or their plugin because at this moment images are too large https://prnt.sc/1eeli9e
Also, you may try the NitroPack plugin to optimize page loading speed.
1) Downgrade WP to version 5.7.2. Theme does not support WP 5.8 at this moment. We are working on new theme update that will support WP 5.8.
2) Ok. I passed the issue to our developers. I’ll inform you once they fix the issue.
Anyway, images that you use on your site (not just for this product) are still very big and the page is too heavy https://prnt.sc/1ee86vs
Try images 1500px width, optimize them using https://tinypng.com/
Regards
Olga Barlow
Participant
July 22, 2021 at 16:39
Hello,
These issues are related to WP 5.8. Downgrade WP to version 5.7.2. Theme does not support WP 5.8 at this moment. We are working on new theme update that will support WP 5.8.
Regards
Olga Barlow
Participant
July 22, 2021 at 16:38
Hello,
Check now, please. Add to cart button is hidden for such products.
Regards
Olga Barlow
Participant
July 22, 2021 at 16:20
Hello,
Try to install the NitroPack plugin to get better speed results.
Provide us with FTP access to check the AMP version issue in more detail.
Regards
Olga Barlow
Participant
July 22, 2021 at 16:16
Hello,
What version of WP do you use? 5.8? Downgrade WP to version 5.7.2. The theme does not support WP 5.8 at this moment. We are working on new theme update that will support WP 5.8. Check menu after that.
Keep Theme Options > Speed Optimization > Menu Dropdown Ajax Loading option disabled. You use Massive Addons and it does not call necessary scripts for the rows if block loaded with Ajax and hide rows. So, that option should be disabled.
Regards
Olga Barlow
Participant
July 22, 2021 at 15:40
Hello,
We did not edit any products or anything else on your site yesterday because there was no need to log in.
Add our email 8themes@gmail.com to list of developers in your Google search console to check your issue in more detail. Also, provide us with WP Dashboard access to check the cache plugin settings. Maybe this is the reason of the issue, not sure.
This plugin https://prnt.sc/1e4r465 is not our plugin but don’t think that this is the reason of the problem with the preview.
Regards
Olga Barlow
Participant
July 22, 2021 at 15:30
Hello,
These issues are related to WP 5.8. I downgraded WP to version 5.7.2. Theme does not support WP 5.8 at this moment. We are working on new theme update that will support WP 5.8.
Check the mentioned issues now.
Regards
Olga Barlow
Participant
July 22, 2021 at 15:25
Hello,
Please, provide us with FTP access to your staging site.
Regards
Olga Barlow
Participant
July 22, 2021 at 15:21
Hello,
You are welcome.
Regards
Olga Barlow
Participant
July 22, 2021 at 15:21
Hello,
It seems that I tried to log in using the wrong form on sisaankirjautuminen page.
I used login popup and it works.
I checked the button and it’s ok https://prnt.sc/1edi7jn
Active tab color also is ok. So, what’s the problem?
Regards
Olga Barlow
Participant
July 22, 2021 at 14:05
Hello,
We don’t have such option in our theme. Look for third-party plugins for the custom labels.
Issue was caused by the out of date child theme header.php. Check now.
Regards
Olga Barlow
Participant
July 22, 2021 at 13:37
Hello,
Your Customizer styles is broken with the new 5.8 version. Also, widgets may have issues etc. In addition, the latest version comes with a number of changes that probably conflict with WP 5.8. So, either wait for the next theme update or try to downgrade the WP version, clear the mobile browser cache and check after that.
