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Menu crashed - by Can Uysal - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 2 years, 8 months ago ago by Rose Tyler

Can Uysal

Participant

July 21, 2021 at 11:35

hello my main menu crashed. it was middle of the website but now it s on end of the right side and it doesnt looked by anyone.
it was: https://prntscr.com/1dw31g3
it is now: https://prntscr.com/1dw3fub

2nd issue:
https://prntscr.com/1dway42
on the shop page, only sizes are visible. but about your demo, color varations are also visible on the shop page. how can i do that ?

#295157 Copied Theme version: 8.0.1 WooCommerce version: 5.5.1

7 Answers

Olga Barlow

Support staff

July 21, 2021 at 15:07

Hello,

Provide us with WP Dashboard and FTP access to your site to check the issues.

Regards

#295232 Copied

Can Uysal

Participant

July 21, 2021 at 23:38

adsad

Please contact administrator
for this information.

#295332 Copied

Olga Barlow

Support staff

July 22, 2021 at 14:04

Hello,

1) Can’t connect to your FTP https://prnt.sc/1ecx5mu
2) I see that you use Cloudflare CDN. Please log in to your CDN account https://najpiekniejszy.pl/wp-admin/options-general.php?page=cloudflare#/login

Regards

#295428 Copied

Can Uysal

Participant

July 22, 2021 at 20:27

hello so sorry for fault.
i create new one. it should work.

And also i installed api key for cloudflare as you say. can you check it? i m not sure it s active or not now.

Please contact administrator
for this information.

#295527 Copied

Olga Barlow

Support staff

July 23, 2021 at 13:05

Hello,

I checked your site and don’t see the mentioned issue. I suppose you cleared the CDN cache and the menu works fine after that.

Regards

#295628 Copied

Can Uysal

Participant

July 24, 2021 at 01:13

oh it s great thanks. 2nd issue? i have variable products. on the shop page you can see the sizes. but color options are not visible as your demo. how can i do that?

#295737 Copied

Rose Tyler

Support staff

July 25, 2021 at 09:47

Hello,

As I can see, you are using Variation Swatches for WooCommerce plugin, but you do not need the additional plugin. Please watch our video – https://youtu.be/LgzC4iK-j6A

Regards

#295891 Copied
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