Hello,

Done. Check now.

Regards

Hello,

7) As I can see slider option is still enabled in the settings https://prnt.sc/1juycfo
Once I disable that then there is no slider, only thumbnails.

8) In your case we have made changes to the theme files. We’ll fix the mentioned issue in the next theme update. So, if you need to fix this for another site then copy the theme folder to that site.

Regards

Hello,

Go to Theme Options > Speed optimization > disable Static blocks cache.

Regards

Hello,

Did you enable the default theme by yourself to check that styles are in place? Did that provide you any screenshots of better video that everything works fine when they edit that with the default theme and that problem occurs only once they enable XStore?

Try to go to Elementor > Tools > Regenerate CSS & Data. Do you still have the issue with styles after that?

Regards

Hello,

1) We don’t know what changes did your developer to implement that watermark. If he made changes directly in parent theme files then you lost it because it’s not allowed to change parent theme files if you plan to update the theme. So, contact your developer and clarify the situation with his customization. Ask him if he made changes in the parent theme and if yes then ask him to fix the problem and make changes in the child theme only. We are not responsible for third-party customization.

2)

our site has right click, highlight, copy, save content and image features all disabled, so that no one can take any content from our site, and now none these features are working.

I see that you use a third-party plugin to implement that and don’t see any issues with that. All of the mentioned options are blocked.

Regards

Hello,

Thank you for the access. We have passed your request to our developers. I’ll inform you once get the answer from them.

Regards

Hello,

1) Menu opened by click means that submenu opens by click on the item link and closes that menu only by click on that item. There is no option to close it by click on the area out of the menu. If you want to customize that you can submit customization request here.
2) a) Check now.
b) It’s not possible to implement using custom CSS only. It requires JS customization. So, submit customization request here.
3) Use

.mobile-header-wrapper .menu-item > .item-link i.et-gift{
		font-size: 1.5rem !important;
}

4) We don’t have such option. It’s possible to implement only by additional customization.
5) Use the below code

.header-main-wrapper .etheme_widget_menu .nav-sublist-dropdown {
	border-style:none !important;
}
.header-main-wrapper .etheme_widget_menu .menu li.menu-disable_titles .nav-sublist-dropdown {
    background: #333333;		
}	
.header-main-wrapper .etheme_widget_menu .nav-sublist-dropdown .item-link{
	color:#ffffff;	
}
.header-main-wrapper .etheme_widget_menu .item-design-dropdown .nav-sublist-dropdown .item-link:hover{
	color:#f1a01f;	
}

Regards

Hello,

2) Provide us with WP Dashboard access to your site and with link to the page where you have the mentioned products with the buttons.

3) Go to Theme Options > Styling > change the text color of the light buttons.

Regards

Hello,

We don’t have the option to import only the shop page and single product settings of some demos. We could only help you manually if you provide us with WP Dashboard access.

Regards

Hello,

User should buy the product, the order should be completed and then if he leaves the review he will get that label.

Regards

Hello,

Go to XStore > Sale booster > Progress bar https://www.8theme.com/documentation/docs/sales-booster/

Regards

Hello,

It’s the unknown issue. Provide us with WP Dashboard and FTP access to your site and we’ll check the issue in more detail.

Regards

Hello,

Could you, please, create staging site (full copy of the existing site) and provide us with access to allow our developers to check the issue in more detail and make some tests? To avoid testing on the production site.

Regards

Hello,

Header overlap option was enabled for the mobile header https://prnt.sc/1jgdv7c It means that header overlaps the page content. I have disabled that. Check your site and remove unnecessary padding on start of the pages if you added that.

Regards

Hello,

You are welcome.

Regards