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How to remove product review? - by jscheok

This topic has 16 replies, 4 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

jscheok

Participant

July 22, 2021 at 17:32

how to remove product review? I hide the review in Tab but it will appear at below column

#295493 Copied Theme version: 8

15 Answers

Olga Barlow

Support staff

July 23, 2021 at 12:12

Hello,

Read this post https://docs.woocommerce.com/document/editing-product-data-tabs/#section-1

Regards

#295613 Copied

R

Participant

July 29, 2021 at 23:19

How can I add/enable product reviews?

#296831 Copied

Rose Tyler

Support staff

July 30, 2021 at 07:15

Hello G,

WooCommerce > Settings > Products > Enable product reviews
If this doesn’t work, provide temporary wp-admin access, so we can take a closer look.

Regards

#296852 Copied

R

Participant

July 30, 2021 at 17:27

That does not work. I even tried to add Customer Review Plugin and that does not work either.

Please contact administrator
for this information.

#297002 Copied

Olga Barlow

Support staff

July 30, 2021 at 18:20

Hello,

WooCommerce displays Reviews in tabs. Tabs were disabled in theme options http://i.prntscr.com/59knRy2mQTCDC8L48z0Mqw.png
I have enabled them. Check now https://www.shoparzo.com/product/7-chakra-bead-bracelet/ .

Regards

#297022 Copied

R

Participant

July 30, 2021 at 19:06

-How can anyone leave reviews without being actual subscribers or customers or logged in? I have unchecked the box in the settings in Discussion to: Users must be registered and logged in to comment, but it is still requiring to be logged in to leave review.
-Can reviews also be added manually?
-I don’t want description written twice once by product image then another by bottom next to additional information and review

Please contact administrator
for this information.

#297038 Copied
Rose Tyler

Support staff

July 31, 2021 at 07:54
Hello @G,

1/ Do you have a server cache or CDN? Make sure that all cache is cleared.
2/ Go to Product page > Reviews tab > post review
3/ You added the same text in settings of product – Description and Short description – https://gyazo.com/2237fc534a065ffd0e0e15038f026b8b So edit this content, or use code to remove Description tab – https://docs.woocommerce.com/document/editing-product-data-tabs/ , or custom CSS code to disable the short description –
```
.single-product .woocommerce-product-details__short-description {
    display: none;
}
```
Regards
#297080 Copied
R

Participant

July 31, 2021 at 18:22

Ok I added that css code in additional css code and now all my product description has disappeared! That is not what I wanted. I want to just display the product description one time on the product page and not twice.
-how can I show product description again
-I see the review in product edit page but it doesn’t show star rating (1,2,3,4,5 stars) also when rating it shows the person logged into the dashboard as the product reviewer, I don’t want it to show whose logged rather be able to create a name, fill in review and be able to rate the product with 1,2,3,4 or 5 stars. Is this not possible??

Please contact administrator
for this information.

#297166 Copied

Rose Tyler

Support staff

August 1, 2021 at 09:03

Hello G,

Please post only 1 question in 1 topic. Thanks in advance.
– Check my previous reply one more time. The code hides short-description, so on this product page you can see only Main description – https://gyazo.com/e599f3047badca519f7fdb0199d9c5df For products, like in your latest screenshot, where the Main description was not added, this code is not suitable, so just delete the code from where you added it.
Edit products and delete unrequited descriptions manually – https://gyazo.com/2237fc534a065ffd0e0e15038f026b8b
2 description is not a bug, but default functionality, it depends on you to add 1 description or 2.
– Contact support of WooCommerce to get assistance.

Regards

#297206 Copied
R

Participant

August 3, 2021 at 01:50
-Is there not a way to show only Reviews on product page section on the bottom instead of all 3 Description/ Additional Information / Reviews?
https://docs.woocommerce.com/document/editing-product-data-tabs/ :
```
 /**
 * Remove product data tabs
 */
add_filter( 'woocommerce_product_tabs', 'woo_remove_product_tabs', 98 );

function woo_remove_product_tabs( $tabs ) {

    unset( $tabs['description'] );      	// Remove the description tab
    unset( $tabs['reviews'] ); 			// Remove the reviews tab
    unset( $tabs['additional_information'] );  	// Remove the additional information tab

    return $tabs;
}
```
But I’m getting errors.
-Also there is an error in that single product pages display different things ie; some show additional tabs on bottom of page, some dont
-Contact woocommerce to get assistance about what?
-I have enabled require star rating on woocommerce settings but it’s still not working. I asked woocommerce and they said that is a xstore theme issue.

Please contact administrator
for this information.
#297439 Copied
Olga Barlow

Support staff

August 3, 2021 at 13:34

Hello,

1) Are you trying to add PHP code to CSS code section? You can’t use PHP code in the CSS code section!
In the WooCommerce docs it’s clearly mentioned https://prnt.sc/1ioqzod
If I add the PHP code to child theme functions.php it works ok https://prnt.sc/1iorddk
2) You need to enable review not just in general WooCommerce settings but also for the product https://prnt.sc/1iorlkw or using bulk edit https://prnt.sc/1iorsch
So, I don’t see any problem with it that comes from our theme.
3) WooCommerce has 2 descriptions:
a) short description.
b) full product description. If you don’t need full description then why do you add that https://prnt.sc/1iosm2n
I hope I explained this moment in detail.

Regards

#297529 Copied

R

Participant

August 3, 2021 at 19:59

Ok I see! Thank you but now I have two questions regarding the comments/reviews left, how can I disable the time and date stamp that they were written? I don’t want date to show on the single page product reviews. Last, how can a reviewer upload an image with their review. I would like them to have that option to be able to upload an image with their review left.

Please contact administrator
for this information.

#297599 Copied
Olga Barlow

Support staff

August 4, 2021 at 10:31
Hello,

You may try that code. Additional customization is outside the scope of our support. Also, you can hide the date using simple custom CSS (Theme Options > Custom CSS)
```
#reviews .meta time {
    display: none;
}
```
WooCommerce does not allow to attach the file to review. Look for third-party plugins to implement this or submit additional customization request here.

Regards
#297653 Copied
R

Participant

August 4, 2021 at 21:14

What about something like it not asking for email address input? Can someone leave just review but not leave their email address? Also I have selected the box for show verified owner on reviews but they’re still not showing as that.

Please contact administrator
for this information.

#297768 Copied

Olga Barlow

Support staff

August 6, 2021 at 11:06

Hello,

Our theme does not have any extra options to manage reviews. All the available options are WooCommerce plugin options, so if WooCommerce does not have the option to disable email then you need to look for third-party plugins to implement this.

I don’t see the problem with the verified owner label https://prnt.sc/1jt60l6 User should buy the product, the order should be completed and then if he leaves the review he will get that label.

Regards

#297946 Copied
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