Css from elementor not working - by megcat

This topic has 11 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

  • Avatar: megcat
    megcat
    Participant
    August 4, 2021 at 11:15

    After update some elements from my website were deleted, like nav widget from menu dropdown.
    I’m trying to rebuild it, but styling in elementor doesn’t show in preview.
    Can someone please quickly reply this shouldn’t be happening.
    I’m very close to switch to different theme because this one is full of bugs and it’s very slow.

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 4, 2021 at 11:59

    Hello,

    As I told you before you have some kind of server cache or something. So, make sure that you cleared all the caches (plugin cache and server cache and browser cache) to check the changes you do.

    Regards

    Avatar: megcat
    megcat
    Participant
    August 5, 2021 at 15:59

    I don’t think is server cache. I contacted hosting provider they cleared cache, I disabled plugins and installed new browser on my tablet to check and still no changes about this sticky header background color. I tried everything I think. The rest is fine

    Avatar: megcat
    megcat
    Participant
    August 5, 2021 at 16:42

    And…
    Will I have to go through all the steps every time I want to add something in elementor?

    “There may be a scenario where you make the changes, but the styling does not show when you publish it. This can happen because of the caching issue.

    How to fix it?

    Method 1: This can easily be fixed by going to WP admin > Elementor > Tools > Regenerate CSS. Then, you can clear the cache (WP cache and browser cache) and refresh the page.
    Method 2: Check if you have any caching plugins on your site or any server level caching enabled. Clear those caches.
    Method 3: Clear Browser cache or check the site in a private/incognito window.
    Method 4: This issue can be because of the theme. You can try changing to the default theme of WordPress such as Twenty Sixteen and if it solves the problem, contact the developers of your theme.
    Method 5: If you are using another page builder alongside Elementor, it can override the content you have made with the builder and hence it stops from displaying the changes. To solve this issue, save the template and then add it on to a new page and it will resolve the problem.”

    I just want to add an image ang change the size of it but it looks like styling in elementor is not showing in preview.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 6, 2021 at 11:53

    Hello,

    If you use cache plugin and server cache then the first 3 steps are required to get changes after editing page/blocks using Elementor.

    You changed the sticky header desktop color but did not change the mobile sticky header color https://gyazo.com/ee855906a1a0615679e183336db10bdf

    Regards

    Avatar: megcat
    megcat
    Participant
    August 6, 2021 at 15:10

    Not working
    I disabled cache plugin and sitll can’t see any changes in elementor

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 6, 2021 at 16:31

    Hello,

    1) Provide us with the screenshot of the page/block that you edit using Elementor editor for better understanding of changes that you do.
    2) For me everything works fine https://prnt.sc/1jwjka2

    Regards

    Avatar: megcat
    megcat
    Participant
    August 6, 2021 at 20:00

    2) For me everything works fine https://prnt.sc/1jwjka2

    For me it’s not working so what now? no solution?

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 9, 2021 at 11:08

    Hello,

    For me it’s not working so what now? no solution?

    It means that you have some kind of cache and you need to clear it and check fixed header after that.

    I tried to add the payment image and set the settings from your screenshot and it’s ok https://prnt.sc/1lmf3mu but I would recommend you to use px instead of %.

    Regards

    Avatar: megcat
    megcat
    Participant
    August 10, 2021 at 11:09

    Do you know how to clear that cache?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 10, 2021 at 18:36

    Hello,

    I use https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn to clear the browser cache. And it’s enough for me to check the header changes.

    Regards

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