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Verified Reviews does not show up in reviews

This topic has 11 replies, 3 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

etinteractive

Participant

May 3, 2017 at 17:07

We have reviews set up and checkbox check to
X Show “verified owner” label for customer reviews

We see the code in the html using <em> but the labels do not appear on the front end.

It appears to be a bug/css issue with the theme.

http://imgur.com/a/yfmSc

#162010 Copied

10 Answers
Olga Barlow

Support staff

May 5, 2017 at 10:48
Hello,

We’ll fix it in next theme update.
Add the following code in Custom CSS to fix it on your site.
```
#reviews .woocommerce-review__verified.verified {
    font-size: 1.2rem;
    display: inline-block;
    padding-left: 5px;
}
#reviews .meta time {
    display: block;
}
#reviews .meta strong {
    display: inline-block;
}
```
Regards
#162251 Copied
etinteractive

Participant

May 5, 2017 at 14:00

TYVM!!

#162288 Copied

etinteractive

Participant

May 5, 2017 at 14:11

Unfortunately, that does not work.
Tried it on both LIVE and TEST sites and it does not work.

https://www.vaxxenlabs.com/buy/fulcrum/

#162290 Copied
Olga Barlow

Support staff

May 5, 2017 at 14:41
Hello,

Replace by the following
```
#reviews .verified {
    font-size: 1.2rem;
    display: inline-block;
    padding-left: 5px;
}
#reviews .meta time {
    display: block;
}
#reviews .meta strong {
    display: inline-block;
}
```
Regards
#162298 Copied
etinteractive

Participant

May 5, 2017 at 14:56
The correct CSS is below
```
#reviews em.verified {
    font-size: 1.2rem;
    display: inline-block;
    padding-left: 5px;
}
```
#162305 Copied
Olga Barlow

Support staff

May 5, 2017 at 17:15

Hello,

Ok, I’m glad that problem was solved.

Regards

#162347 Copied

R

Participant

August 4, 2021 at 23:32

that css code doesn’t work because I have added.

#reviews em.verified {
font-size: 1.2rem;
display: inline-block;
padding-left: 5px;
}

Please contact administrator
for this information.

#297771 Copied

Rose Tyler

Support staff

August 5, 2021 at 14:27

Hello @G,

Clear cache and check one more time – https://gyazo.com/7ccbac6c274f7ffe2d348d1e0614247b

Regards

#297855 Copied

R

Participant

August 5, 2021 at 14:57

those are there because I used another plugin and that plugin shows that verified option, but it doesn’t show that on all reviews because not all came from that plugin. I have cleared cache 5 times. The css code you have here does not work.

Please contact administrator
for this information.

#297865 Copied

Olga Barlow

Support staff

August 6, 2021 at 11:10

Hello,

User should buy the product, the order should be completed and then if he leaves the review he will get that label.

Regards

#297947 Copied
Tagged: reviews, show up, verified reviews, woocommerce, wordpress themes
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