Forum Replies Created

Viewing 30 posts - 5,191 through 5,220 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 20:05

    Hello,

    Thanh Toán Quét Mã QR – Momo,Zalo Pay,Moca Grab, AirPay plugin is the reason of the issue. It causes js error on the page while editing page using Elementor https://prnt.sc/1t4pmoh
    Contact plugin author to fix the mentioned issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 19:37

    Hello,

    Thank you. I have passed your issue to our developers. We have a lot of requests these days, so take my apologies for the possible delay.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 19:33

    Hello,

    Provide us with link to your site and WP Dashboard access to check the settings that you use and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 19:31

    Hello,

    Mini cart does not display payment options and there is no option in our theme to add it there. Only the checkout page displays the list of available payment gateways. The paypal button that to can see in the mini cart comes from the Paypal settings. Go to Paypal plugin settings to disable that button for the mini cart.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 19:29

    Hello,

    883****b68 license is used for the ttobongeepleasanton.com
    a7b****421 license is used for the zeshanblog.ga and rokhana.com
    One of the domains mentioned by yourself in the site URL while you submitting topic. Are you sure that both licenses were stolen?
    Because if you mentioned zeshanblog.ga project it means that you know about this project and develop that. Did not you create ttobongeepleasanton.com project? If not then we will need to contact the site owner and ask about removing our theme or we’ll block the license and contact his domain provider to block the domain with report about licence abuse.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 19:18

    Hello,

    The progress bar does not generate coupons. It just displays progress bar in the mini cart depending on your conditions here https://prnt.sc/1t4mcop
    For example, you want to show one message for users that did not have $xxx sum in the cart and another message for those who reached that. This is all the progress bar does. All the moments related to discount calculation on the cart page or attaching any coupon codes it’s not related to the progress bar settings, this is something you need to take care of from the WooCommerce side (using WooCommerce coupon option or third-party plugin).

    1) It works for every order that a customer makes.
    2) No, it does not work this way. The only total sum of the current cart items.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 19:08

    Hello,

    If you have this issue then go to Theme Options > General > make sure that Mobile User-Scalable option is disabled.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 19:05

    Hello,

    To make the code not valid you need to ask for a refund. So, buy a new license of the XStore theme and submit a refund request for the current license https://themeforest.net/refund_requests/new Mention the new license code in the refund request message to allow us to check your purchase.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 19:01

    Hello,

    Take my apologies for the delay in answering.
    Yes, Ajax pagination could be disabled in Theme Options. Glad to hear that you found it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 19:00

    Hello,

    Contact your hosting provider to get the server error log. We’ll be waiting for your log and WP Dashboard and FTP access in addition to log file.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 18:58

    Hello,

    If you want to use your custom templates for the products then why do you disable the Single product builder? Disabling the builder means that you don’t want to use the custom template but prefer one of the built-in layouts available under Theme Options > WooCommerce > Single Product > Single product layout.

    If you want to use 1 custom template for all the products then there is not need to create multiple templates here https://prnt.sc/1t4kaso Just edit the default template that you get while opening a single product builder. But if you want to use different templates for different products or product categories then use Multiple templates options, edit your template and use conditions to apply template for the necessary product/product category etc https://prnt.sc/1t4khr4
    Got it?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 18:50

    Hello,

    I tried to edit your footer static block and did not face any problem with the columns, colors, images.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 18:08

    Hello,

    It works ok for me https://prnt.sc/1t4er3t

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 18:07

    Hello,

    Keep this option enabled https://prnt.sc/1t4el2d and check again.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 18:05

    Hello,

    Provide us with WP Dashboard and FTP access to your site to check the issue in more detail and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 18:03

    Hello,

    Translate XStore theme and XStore core plugin, not child theme! https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    Choose the location of your translation to System. Don’t choose Author because you’ll lose it after theme or plugin update.

    2) Enable Elementor for the Static blocks and products in the Elementor settings https://www.8theme.com/documentation/xstore/support/static-blocks/
    After that edit Static blocks using Elementor and also Product description using Elementor.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 17:56

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 17:46

    Hello,

    Custom Prefooter Static block was chosen for that page in page settings https://prnt.sc/1t4c015
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 17:43

    Hello,

    Something strange. I just removed elements from the page and readded them again and products appeared.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 17:42

    Hello,

    Could you, please, provide us with WP Dashboard access to your site to check the settings that you use?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 17:41

    Hello,

    Nope, still nothing https://prnt.sc/1t4b99g Username and password is not the problem because your server even did not respond with the welcome message to ask username and pass. So, something is with the host.
    Are you sure that you provided the correct FTP host IP?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 17:23

    Hello,

    Use the below code

    .et-quick-view-wrapper .quick-view-excerpts .excerpt-title,
    .et-quick-view-wrapper .quick-view-excerpts .excerpt-content-inner h1,  .mfp-close-btn-in .et-quick-view-wrapper .mfp-close, .et-quick-view-wrapper .arrows-hovered .sm-arrow, 
    .et-quick-view-wrapper .arrows-hovered>.swiper-container .swiper-custom-left, 
    .et-quick-view-wrapper .arrows-hovered>.swiper-container .swiper-custom-right {
        color: white !important;
    }

    2) If you don’t use variation swatches for this product but default select then you need to go to a single product to choose the option and then add the product to the cart. You can change text using WooCommerce translation files https://prnt.sc/1t48y2v
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 16:30

    Hello,

    Go to XStore > Authorization APIs > Google Map > add Google Map API Key if you use XStore Google map element ( if you want to customize its styles using Google Map Styling Wizard or Snazzy Maps) or use Google Map default element https://prnt.sc/1t43cbr (if you want to use map with simple styles without API).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 16:25

    Hello,

    Check the product sliders now, please.
    Also, go to XStore > Authorization APIs > generate your token and re-choose the Instagram account in the Instagram element settings on the home page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 15:56

    Hello,

    Fixed. Clear cache and check again, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 15:47

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 15:47

    Hello,

    Fixed. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2021 at 08:00

    Hello,

    Are you using XClean or WooPress theme? Because you created topic on the XClean support forum but mentioned WooPress theme version. Are you able to submit topic on the WooPress theme support forum https://www.8theme.com/forums/woopress-support-forum/ ?

    Follow the documentation to translate WooPress theme and WooPress core plugin Base_Theme_Translation
    Let me know if you still have a problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 20, 2021 at 18:20

    Hello,

    I see the custom logo on your site https://prnt.sc/1szi8s4
    So, have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 20, 2021 at 18:18

    Hello,

    Keep this option disabled https://prnt.sc/1szi2a8
    Check site now.

    Regards

  • 1 2 3 173 174 175 1,012 1,013 1,014
    Viewing 5,220 results - 5,191 through 5,220 (of 30,391 total)
Viewing 30 posts - 5,191 through 5,220 (of 30,391 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.