Mobile Bar - by chrisdotbm - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 2 years, 6 months ago ago by Olga Barlow

  • Avatar: chrisdotbm
    chrisdotbm
    Participant
    September 15, 2021 at 14:45

    The mobile bar(menu) does not show on mobile now. It was working fine but now the menu does not show.

    I have disabled it in the customizer and re enabled it but its still not showing on nay devices.

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 15, 2021 at 15:21

    Hello,

    Your site is not available https://prnt.sc/1sb2ac4
    Did you provide correct link?

    Regards

    Avatar: chrisdotbm
    chrisdotbm
    Participant
    September 15, 2021 at 15:25

    Hello,

    Yes we are trying to find out what is causing the 504 errors that we keep getting. I will let you know when its up

    Avatar: chrisdotbm
    chrisdotbm
    Participant
    September 15, 2021 at 15:51

    The site is back up now

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2021 at 13:46

    Hello,

    Theme Options > Header builder > Mobile header > add content inside the header area – https://prnt.sc/1sfj9b3
    Edit content of the Home page and remove the margin-top: -8%; for the first section on mobile

    Regards

    Avatar: chrisdotbm
    chrisdotbm
    Participant
    September 17, 2021 at 13:22

    Hello

    That seems to just show a top menu. The mobile menu bar shows perfect in the customizer but when you load the page it does now show.

    It seems like I might be having the same issue as here https://www.8theme.com/topic/issue-with-mobile-panel/#post-301243

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 19, 2021 at 07:17

    Hello,

    Do you mean header for Mobile? When I login your site, I do not see the content of the header in Theme Options > Header builder > Mobile, as was mentioned https://prnt.sc/1sfj9b3 you need to add content there.
    If you mean something else, provide screenshots, please, for a better understanding. Use Gayzo or Lightshot screenshot tools to make and share screenshots.
    Waiting for your reply.

    Regards

    Avatar: chrisdotbm
    chrisdotbm
    Participant
    September 20, 2021 at 14:03

    This is how the page loads: https://gyazo.com/9d758ad68a18f3824b450a93045c2204
    How it should load :https://gyazo.com/b5bce6958055a621dfde61cceb413bdf

    The mobile menu bar does not load on the live site. It shows when you are setting it up seen here: https://gyazo.com/95f39da7acc4fc4e57f330eb2d077eb0

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 21, 2021 at 18:07

    Hello,

    Keep this option enabled https://prnt.sc/1t4el2d and check again.

    Regards

  • Viewing 9 results - 1 through 9 (of 9 total)

The issue related to '‘Mobile Bar’' has been successfully resolved, and the topic is now closed for further responses

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