when i add an product category module, either from 8theme or worpdress on a page, there is an error on the page like seen in the image
please adviceSite URL: hidden Theme version: 8.0.6 WooCommerce version: 5.6
Provide us with WP Dashboard and FTP access to your site and link to page where you add that module. We’ll check and help you.
Hi I have sent you on private the info needed
hope this is ok
Please try again
sorry about that,
I tried with winncp and it worked.
If not with winncp i will check with hosting provider
please try these
Nope, still nothing https://prnt.sc/1t4b99g Username and password is not the problem because your server even did not respond with the welcome message to ask username and pass. So, something is with the host.
Are you sure that you provided the correct FTP host IP?
please try the new
I hope this is good. At least I was told that it works
This time it works, thanks. I passed the issue to our developers. I’ll inform you once they fix the issue.
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