Frontend and backend not syncing - by Tomok11

This topic has 6 replies, 3 voices, and was last updated 2 years, 5 months ago ago by Olga Barlow

  • Avatar: Tomok11
    Tomok11
    Participant
    September 20, 2021 at 11:41

    Issue with frontend display

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 20, 2021 at 18:18

    Hello,

    Keep this option disabled https://prnt.sc/1szi2a8
    Check site now.

    Regards

    Avatar: Tomok11
    Tomok11
    Participant
    September 21, 2021 at 10:05

    Frontend and backend not syncing

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 22, 2021 at 08:43

    Hello,

    Go to Theme Options > Speed optimization > disable Menu and Static blocks cache, then check the menu. If it helps, enable mentioned cache options once menu developing will be finished

    Regards

    Avatar: Tomok11
    Tomok11
    Participant
    September 22, 2021 at 12:23

    Hello,

    Thanks. I disabled both menu and static block cache and it worked. I turned both back on and the problem happened again. Maybe you need to investigate the issue with this?

    For now, I will leave both static block and menu caches off as this seems to be the only way the content can display correctly.

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 22, 2021 at 12:38

    Hello,

    This issue can’t be fixed because it’s also related to server settings. So, just keep option disabled.

    Regards

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