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Single Product Builder - by VENTDECOM - on WordPress WooCommerce support

This topic has 11 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

VENTDECOM

Participant

September 15, 2021 at 15:37

Hello
I find a problem to customise the product with single product builder and to save and use it. Can you help me please ?

Please, contact administrator
for this information.

#302379 Copied Theme version: .8.0.6

10 Answers

Rose Tyler

Support staff

September 16, 2021 at 12:30

Hello,

Your site is under maintenance mode, so we can’t check it. Please provide temporary wp-admin access

Regards

#302452 Copied

VENTDECOM

Participant

September 16, 2021 at 12:34

See private area for answer

Please contact administrator
for this information.

#302454 Copied

Rose Tyler

Support staff

September 17, 2021 at 08:09

Hello,

Sorry, but your problem is a bit unclear for me. Go to the Single product builder and delete “Request a quote” element from the content – https://gyazo.com/3100c984e20d7549de165091421d3d3c or change content of it https://gyazo.com/613768091554898004cee3b61a9f6cc7

Regards

#302513 Copied

VENTDECOM

Participant

September 17, 2021 at 08:17

See private area please

Please contact administrator
for this information.

#302517 Copied

VENTDECOM

Participant

September 17, 2021 at 14:32

See private area

Please contact administrator
for this information.

#302585 Copied

Rose Tyler

Support staff

September 19, 2021 at 13:09

Hello,

When Single Product builder is activated, content of the “Default single-product” template is applied for all products, you can create a few different templates and set them depends on your needs with different conditions. Once you disable the Single product builder, settings from Theme Options > WooCommerce > Single product page will be applied. When the builder is disabled, custom templates do not work.

Regards

#302726 Copied

VENTDECOM

Participant

September 20, 2021 at 16:45

See answer in private area

Please contact administrator
for this information.

#302857 Copied

Olga Barlow

Support staff

September 21, 2021 at 18:58

Hello,

If you want to use your custom templates for the products then why do you disable the Single product builder? Disabling the builder means that you don’t want to use the custom template but prefer one of the built-in layouts available under Theme Options > WooCommerce > Single Product > Single product layout.

If you want to use 1 custom template for all the products then there is not need to create multiple templates here https://prnt.sc/1t4kaso Just edit the default template that you get while opening a single product builder. But if you want to use different templates for different products or product categories then use Multiple templates options, edit your template and use conditions to apply template for the necessary product/product category etc https://prnt.sc/1t4khr4
Got it?

Regards

#302988 Copied

VENTDECOM

Participant

September 24, 2021 at 05:29

See in private area

Please contact administrator
for this information.

#303308 Copied

Olga Barlow

Support staff

September 24, 2021 at 15:57

Hello,

I removed additional single product templates if you don’t need them. Header HTML block is ok now as I can see https://prnt.sc/1tgxxuf

There is request a quote button and popup https://prnt.sc/1tgy3m6

So, tell me what single product layout are you trying to achieve?

Regards

#303385 Copied
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