Hello,
Could you, please, contact your hosting provider and ask to update ca-certificates to the latest versions?
Regards
Hello,
Could you, please, contact your hosting provider and ask to update ca-certificates to the latest versions?
Regards
Hello,
You need to update ca-certificates on your server to the latest version.
Regards
Hello,
Why does the server support think that this is a theme issue? Do they have any server logs that display errors from theme side? Could you please share these logs?
I see that your site works https://prnt.sc/1ue93uk and you use the latest version of theme that I activated this morning. Shipping also in place on the checkout page https://prnt.sc/1ue99f5
Regards
Hello,
Check now, please.
Regards
Hello,
Thank you. I passed issue to our developers. I’ll inform you once they fix the issue. But they will be able to take a look from Monday only. Sorry for this delay.
Regards
Hello,
Don’t use html tags in the short product description. Or don’t limit the short description by symbols if you use HTML tags there. Because we can do nothing with this in other case.
Regards
Hello,
1), 4) We don’t have the option to display the percentage discount in that place. You can enable only percentage label in Theme Options > WooCommerce > Shop Elements > Sale & Out of stock > enable sale icons and enable percentage discount. If you want to show that like on the screenshot you provided it requires additional customization.
2) Go to Theme Options > WooCommerce > Shop > Product styles > enable product excerpt option.
3) If you want to show the columns layout in the product description then enable Elementor for the Product in the Elementor > Settings. Then edit product long description using Elementor and create columns layout. Add the table HTML code to the column you need.
5) I see that you use third-party plugin to add additional fields to the registration form. I suppose that redirect to the account page is required because of that plugin.
Regards
Hello,
Provide us with WP Dashboard and FTP access to your site, please.
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Hello,
Provide us with WP Dashboard access to your site to check the mentioned issues.
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Hello,
1) I don’t see the mentioned issue while checking your site https://prnt.sc/1udjuzb
2) Do you mean to show that like accordion on mobile?
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Hello,
1) I changed the code to the code below. Check now.
.template-container .et_product-block .single-wishlist .wishlist-fragment {
background: #222;
padding: 10px 15px;
color: #fff;
border-radius: 5px;
margin-bottom: 10px;
}
.template-container .et_product-block .single-wishlist .wishlist-fragment a {
margin-bottom: 0;
background: transparent;
color: #fff;
}
.template-container .et_product-block .single-wishlist .wishlist-fragment a:hover {
background: transparent;
color: #fff;
}
.template-container .et_product-block .single-wishlist .wishlist-fragment:hover {
background: #555555;
}
2) Our theme does not have such option.
Regards
Hello,
1) Added the below code to Custom CSS
.content-product {
border: 1px solid #f2f2f2;
}
2) Check now, please.
Regards
Hello,
The mentioned code should work. If you added that but it does not work for you we need WP Dashboard access to your site to check and find the reason why it does not work for you. We can’t tell you why it does not work if we don’t see your settings and your site.
Regards
Hello,
I don’t see any table on your home page, besides Elementor table elements are elements of the Elementor Pro plugin. So, provide screenshot of the table that you used and that you have problems with for better understanding.
Regards
Hello,
Are you talking about the category link in the WooCommerce widget https://prnt.sc/1udiopt
There is no such option in our theme or WooCommerce product category widget, sorry. You can try to implement that redirect using .htaccess rules. Contact your hosting provider to get help with this.
Regards
Hello,
1) We don’t have special option to show it before the tabs. So you need additional customization. Choose tabs in the single product tas settings https://prnt.sc/1udhny6 and then add the below code to your child theme functions.php
add_action( 'woocommerce_after_single_product_summary', 'comments_template', 1 );
/**
* Remove reviews from tabs
*/
add_filter( 'woocommerce_product_tabs', 'woo_remove_product_tabs', 98 );
function woo_remove_product_tabs( $tabs ) {
unset( $tabs['reviews'] ); // Remove the reviews tab
return $tabs;
}
2) , 3) You can only hide add to cart button on mobile using custom CSS if you don’t want to have that (Theme Options > Custom CSS)
@media only screen and (max-width:480px){
.cart .single_add_to_cart_button:not(.et-single-buy-now), .cart .et-or-wrapper {
display: none;
}
}
Regards
Hello,
You are welcome.
You too!
Regards
Hello,
Provide us with link to your site and WP Dashboard access. We’ll check theme settings that you use and test your site with the default WP theme to compare speed results.
Regards
Hello,
I have enabled Storefront theme and see that email is required for the unlogged in user https://prnt.sc/1uda91h
So, I don’t see that it works with the storefront theme.
Use WooCommerce Checkout manager plugin to edit the checkout form according to your needs.
Regards
Hello,
Could you, please, provide screenshot for a better understanding of the issue? Here is what I see using Sarafi https://prnt.sc/1ud8wdk
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Hello,
You can install the Elementor version from the XStore > Import demos > Choose the Elementor version during import wizard https://prnt.sc/1ud7ett
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Hello,
Could you, please, provide us with WP Dashboard access to your site to check the issue in more detail?
Also, provide us with link to product that still displays the caches reviews.
Regards
Hello,
1) Issue with the month word is related to custom code https://prnt.sc/1ud369o Edit your custom CSS and remove the mentioned code for the price.
2), 3) Issue caused by YITH WooCommerce Subscription Premium plugin. Probably they replace the product price function that we use with their own. Contact plugin author to find out why.
4) Translation for the mentioned plugin was missing https://prnt.sc/1ud4emo
5) Fixed. We’ll include fix also to the next theme update.
6) Added below code to style YITH Stripe form
.yith-stripe-form-container .form-row-first, .yith-stripe-form-container .form-row-last {
width: 100%;
padding: 0;
}
Check now.
Regards
Hello,
You are welcome.
Regards
Hello,
Do you mean that combine option causes issues with these scripts?
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Hello,
We can do nothing with that. You use an additional plugin that changes the default value. So, value is changed only when all the scripts of that plugin are loaded and replace the default value.
Regards
Hello,
We checked your site and found that Ajax add to cart issue caused by a large number of scripts that you have on your page https://prnt.sc/1ud0qg1 (86 scripts on the single product page)
Please, check the plugins that you installed and disable plugins that you don’t really need or could avoid using of these plugins. After that enable minification and combine options for the scripts and check the add to cart speed then.
Also, reduce the server response time https://prnt.sc/1ud19w8
Regards
Hello, @yeb3ch
Glad to hear that increasing the PHP memory limit solved the issue.
Contact your hosting provider and ask to check the PHP usage when Jetpack plugin is enabled and when it’s disabled. If you found that Jetpack plugin increases PHP memory using a lot then you need to contact plugin author to get help.
Regards
Hello,
Add the below code to Theme Options > Custom CSS
@media only screen and (max-width: 768px){
.sten-li-disabled:after, .type-color:after, .type-image:after {
display: block;
}
}
Regards