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Topic: My Site is very Slow - by Max Zone

Max Zone

Participant

September 20, 2021 4:11 pm

My Website Seems to be Very Very Slow . My hosting Is very Fast .
Please Can You Check it .
https://fancyra.com/
Thankyou
Site URL: hidden
Theme version: 8.0.6

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Max Zone

Participant

September 20, 2021 4:18 pm

After the Order is Processed from the customer the Check out time is very very Slow it Takes to more than 30 second to complete the order . Some time it’s fast some time it’s slow

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Max Zone

Participant

September 21, 2021 7:33 am

How to remove Highlighted part from shop page ?

Content is visible for topic creator and
support staff only.

#302921 copied to clipboard

Max Zone

Participant

September 22, 2021 12:06 pm

????

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Olga Barlow

Support staff

September 22, 2021 5:15 pm

Hello,

Take my apologies for the delay in answering.
If your site works sometimes slow, sometimes fast then the issue is not related to the theme and you need to contact your hosting provider to check it in more detail.

To remove the shop banner go to Theme Options > WooCommerce > Shop > Shop page layout > remove static block shortcode from the Shop banners content filed.

Regards

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Max Zone

Participant

September 24, 2021 5:52 am

After the Order is Processed from the customer the Check out time is very very Slow it Takes to more than 30 second to complete the order . Some time it’s fast some time it’s slow

Site URL: http://fancyra.com/

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Olga Barlow

Support staff

September 27, 2021 3:52 pm

Hello,

I checked your site and did not face any delay with the checkout process https://recordit.co/cZji6JSSBX

Regards

#303658 copied to clipboard

Max Zone

Participant

September 29, 2021 12:26 pm

I can’t Search Product by their SKU Number . Can you Please Check That till Yesterday it was Working Well but From Today it Stopped Working .
Please Check it .
Thankyou

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Olga Barlow

Support staff

September 30, 2021 4:08 pm

Hello,

I checked and it searches by SKU https://gyazo.com/16e00fc628ccbe0ffee14945b92e580e
What SKU did you use to get the issue?

Regards

#304040 copied to clipboard

Max Zone

Participant

October 1, 2021 7:07 am

Hello Can you Check in This Link i have Shared . Ploblem in searching SKU
https://files.fm/u/3tycvjkur

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support staff only.

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Olga Barlow

Support staff

October 1, 2021 8:03 pm

Hello,

Provide us with WP Dashboard and FTP access to your site, please.

Regards

#304219 copied to clipboard

Max Zone

Participant

October 3, 2021 5:53 am

Please Check and Rectify it .
Thankyou

Content is visible for topic creator and
support staff only.

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Max Zone

Participant

October 4, 2021 6:59 am

???

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Olga Barlow

Support staff

October 4, 2021 4:14 pm

Hello,

What about FTP access?

Regards

#304461 copied to clipboard

Max Zone

Participant

October 5, 2021 7:01 am

Please Check it

Content is visible for topic creator and
support staff only.

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Olga Barlow

Support staff

October 5, 2021 5:00 pm

Hello,

Thank you. I passed your issue to our developers. I’ll inform you once they fix the issue.

Regards

#304643 copied to clipboard

Max Zone

Participant

October 6, 2021 9:45 am

Okey Please fix as soon as possible

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Olga Barlow

Support staff

October 6, 2021 2:54 pm

Hello,

Ok. I’ll try to speed up developers.

Regards

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Max Zone

Participant

October 8, 2021 10:15 am

Still Not Solved ?

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Olga Barlow

Support staff

October 8, 2021 2:55 pm

Hello,

Check now. If you use Load JavaScript deferred in cache plugin settings then also enable Combine JavaScript files https://prnt.sc/1v63o0k in other case scripts are loaded in the wrong order and cause issues.

Regards

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