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Olga Barlow

Participant

November 22, 2021 at 15:31
Hello,

Go to Theme Options > Custom CSS > find below code and remove that

.content-product .product-content-image img,.single-product .main-images a img,.product-list-image img { border: 1px solid #e1e1e1 }

Regards
#309507 Copied In reply to: i dont want border lines in the whole website
Olga Barlow

Participant

November 22, 2021 at 15:28

Hello,

Go to XStore > Speed booster > disable Progress Bar.

Regards

#309506 Copied In reply to: Need to activate theme in demo site & get approval from client then use another

Olga Barlow

Participant

November 22, 2021 at 15:26

Hello,

FTP directory is empty https://prnt.sc/20iftrn
Provide us with FTP to your WP installation.

Regards

#309505 Copied In reply to: Question

Olga Barlow

Participant

November 22, 2021 at 15:25

Hello,

Checked the mentioned product and don’t see any problem with the images https://recordit.co/0utTsL9y0U
Could you, please, provide us with the video of the issue with opened console to check if there is any error there?

Regards

#309504 Copied In reply to: Image Scrolling Stopped Working + Sizing Issue

Olga Barlow

Participant

November 22, 2021 at 15:22

Hello,

I checked your site like a Guest and banner is ok https://prnt.sc/20ifdk7

Regards

#309502 Copied In reply to: we have problem with the cache of the site

Olga Barlow

Participant

November 22, 2021 at 15:12

Hello,

Provide us with WP Dashboard access to your site. We’ll check the issue in more detail.

Regards

#309500 Copied In reply to: 404 redirect after new user registration

Olga Barlow

Participant

November 22, 2021 at 15:11

Hello,

It’s not the demo. It’s site of one of our clients. He built that using XStore and Elementor. Unfortunately, we don’t have access to the settings of that site to send you a footer template or tell you what optimization settings he used.

Regards

#309499 Copied In reply to: How To import Demo of another if thier any way plz let me know

Olga Barlow

Participant

November 22, 2021 at 15:08

Hello,

Emails are the default WooCommerce option. Do you have the mentioned issue while any other WordPress theme is activated? Storefront for example?

Regards

#309497 Copied In reply to: Emails sent from the website not being sent to the customers at all

Olga Barlow

Participant

November 22, 2021 at 15:06

Hello,

1) What about link to the page with the error?

2) Can’t connect to your FTP https://prnt.sc/20id6zj

Regards

#309496 Copied In reply to: Import page from demo site into my site

Olga Barlow

Participant

November 22, 2021 at 15:03

Hello,

Can’t log in https://prnt.sc/20ictw3

Regards

#309494 Copied In reply to: Remove indentation between blocks on the computer version

Olga Barlow

Participant

November 22, 2021 at 15:02

Hello,

Unfortunately, WooCommerce does not have the default option to sort by availability. It has option only to hide out of stock products (WooCommerce > Settings > Products > Inventory).
So, if you need sorting you need to look for the third-party plugins to implement that.

Regards

#309493 Copied In reply to: Order by availability products in category

Olga Barlow

Participant

November 22, 2021 at 14:54

Hello,

Go to Theme Options > Header builder > add the newsletter element to the header content and choose to show it with delay. In the newsletter content choose the Newsletter static block you want to show theme.

Provide us with WP Dashboard access if you need our help with this.

Regards

#309491 Copied In reply to: how to add this newsletter prompt on the homepage screen
Olga Barlow

Participant

November 22, 2021 at 14:52
Hello,

Add the below code to Theme Options > Custom CSS

.ajax-search-form .ajax-search-categories, .ajax-search-form .ajax-extra-content { display: none; }

Regards
#309490 Copied In reply to: remove categories section from full width search menu
Olga Barlow

Participant

November 22, 2021 at 14:24
Hello,

Go to Theme Options > Custom CSS > find below code

.prefooter .et-mailchimp input[type="email"] { background: transparent; }

and replace with this one:

.prefooter .et-mailchimp input[type="email"] { background: transparent; color: #fff; }

Regards
#309487 Copied In reply to: newsletter input boxes has black characters. how to change that. i cant see them
Olga Barlow

Participant

November 22, 2021 at 14:20

Hello,

Provide us with WP Dashboard access and link to your shop page, please.
Did you try to disable third-party plugins to make sure that this is not the reason of the issue?

Regards

#309486 Copied In reply to: The shop page cannot be displayed normally.

Olga Barlow

Participant

November 22, 2021 at 14:18

Hello,

Provide us with WP Dashboard access, please. We’ll help you.

Regards

#309485 Copied In reply to: An error occurred while updating XStore

Olga Barlow

Participant

November 22, 2021 at 14:18

Hello,

What options are missing? I don’t see the problem with the Static block Menu element https://prnt.sc/20i6tls

Regards

#309484 Copied In reply to: Why my Xstore don’t have 8theme Mega menu option?

Olga Barlow

Participant

November 22, 2021 at 14:08

Hello,

If you want to create single product templates using Elementor follow Elementor docs https://elementor.com/help/woocommerce-single-product-builder/

Regards

#309482 Copied In reply to: I’d like to edit each Product Page with elementor

Olga Barlow

Participant

November 22, 2021 at 14:00

Hello,

Check now, please. Keep Lazy Load images option disabled in the cache plugin settings. It causes issues with the WooCommerce infinite scroll.

Regards

#309481 Copied In reply to: Pictures do not display well in Infinite Scroll and Ajax Pagination

Olga Barlow

Participant

November 22, 2021 at 13:58

Hello,

Provide us with FTP access to your site to check the issue in more detail.

Regards

#309479 Copied In reply to: PHP Warning: unlink() expects parameter

Olga Barlow

Participant

November 22, 2021 at 13:52

Hello,

Go to WooCommerce > Settings > Account disable “When creating an account, automatically generate an account password” option https://prnt.sc/20i3ni3

Regards

#309478 Copied In reply to: there is no password field in my account page while registering

Olga Barlow

Participant

November 22, 2021 at 13:51

Hello,

You can remove breadcrumbs image here https://prnt.sc/20i2npx

Regards

#309477 Copied In reply to: low speed test in image (It is not in my website files)

Olga Barlow

Participant

November 22, 2021 at 13:43

Hello,

Take my apologies for the delay in answering.
We don’t have any limits for the checkboxes. Could you, please, explain in more detail when do you get this error? Maybe provide video for better understanding.

Regards

#309475 Copied In reply to: ActiveCampaign Woocommerce Issues with Xstore Theme
Olga Barlow

Participant

November 22, 2021 at 13:34
Hello,

Add the below code to Theme Options > Custom CSS

.et-off-canvas.et_b_header-account input#rememberme+span { white-space: normal; text-overflow: unset; max-width: 130px; }

Regards
#309474 Copied In reply to: i cant see the borders in the account page.also there is no signup option
Olga Barlow

Participant

November 22, 2021 at 13:23

Hello,

Try to activate theme now.

Regards

#309473 Copied In reply to: You have reached activation number limit.

Olga Barlow

Participant

November 22, 2021 at 13:19

Hello,

I try to speed up developers to check the issue with the products limit.
Try to disable Lazy loading for the images in Theme Options > Speed optimization. Check if it helps you with the images issue.

Regards

#309471 Copied In reply to: elementor product data settings problem…

Olga Barlow

Participant

November 22, 2021 at 13:15

Hello,

Check now, please.

Regards

#309470 Copied In reply to: Filter Brand

Olga Barlow

Participant

November 22, 2021 at 13:11

Hello,

Translations should be placed into system directory https://prnt.sc/20hy4p2
Check now.

Regards

#309469 Copied In reply to: Can’t find all translation strings or files

Olga Barlow

Participant

November 22, 2021 at 12:57

Hello,

Send us video of the issue for a better understanding of your actions and the error. You can use Recordit tool to make and share the video.
Once we get that we’ll be able to contact WooZone plugin to ask about the issue. We are not plugin developers, so we’ll contact plugin support.

Regards

#309468 Copied In reply to: Xstore problems uploading products

Olga Barlow

Participant

November 22, 2021 at 12:42

Hello,

Check now, please.

Regards

#309464 Copied In reply to: Xstore plugin causes issues with Elementor
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Viewing 3,990 results - 3,961 through 3,990 (of 30,391 total)

Viewing 30 posts - 3,961 through 3,990 (of 30,391 total)

← 1 2 3 … 132 133 134 … 1,012 1,013 1,014 →

Forum Replies Created

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