Forum Replies Created

Viewing 30 posts - 14,281 through 14,310 (of 16,144 total)
1 2 3 … 476 477 478 … 537 538 539
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 10:41

    Hello,

    To have full width menu you need create more than one submenu items and add css classes only to the parent menu item as shown in our documentation https://www.8theme.com/demo/docs/woopress/#!/primary_menu (paragraph “8.2 Menu types”). To make menu visible on your site go to Appearance > Menus > Manage Locations tab > select menu for “Main menu (left, default)” field.

    When I tried to import slider I got this error “Internal Server Error”.
    You should check it with your hosting provider support. Perhaps some parameters must be increased (memory_limit or upload_max_filesize and post_max_size). Please check it.

    Best regards,
    Jack Richardson.

    #74187 Copied In reply to: Full Width Menu Not Showing Up
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 10:35

    Hello,

    We’ll answer you in the new topic and this one will be closed.

    Thank you.
    Best regards,
    Jack Richardson.

    #74184 Copied In reply to: PSD files needed for FTP install?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 09:30

    Hello,

    We can’t access your WP Dashboard. There is an error:
    “The connection was reset”.
    Are there any problems on a server where your site is hosted?

    Please check it.
    Best regards,
    Jack Richardson.

    #74173 Copied In reply to: Critical graphic error.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 08:59

    Hello @Ravish Singla,

    We’ll fix the issue with Testimonials widget in the next theme update. Meanwhile you can use Post Grid or Posts Slider element in Visual Composer editor and select “testimonials” for “post type”.

    Please take our apologies for inconveniences.

    Best regards,
    Jack Richardson.

    #74164 Copied In reply to: Classico – Visual Composer testimonials widget doesn't work
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 08:28

    Hello,

    You can edit the code to this one:

    @media (min-width: 992px) {
  .fullscreen-container {
      height: 350px !important;
}
.home .header-type-9 {
  margin-top: 350px !important;
  bottom: inherit !important;
}}

    Please try it.

    Best regards,
    Jack Richardson.

    #74152 Copied In reply to: Header below slider – not fullscreen
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 08:14

    Hello @Ravish Singla,

    I’ve edited the file theme-functions.php and replaced the code $file_path = $_SERVER['DOCUMENT_ROOT'] . $file_path['path']; with $file_path = $_SERVER['APPL_PHYSICAL_PATH'] . $file_path['path']; because your physical path for files differs from document_root path. Please cleat browser cache and check images swapping.

    Sorry, but I don’t see Testimonials in the home page editor.
    Please provide us with the correct link.

    Thank you.
    Best regards,
    Jack Richardson.

    #74142 Copied In reply to: Classico – Visual Composer testimonials widget doesn't work
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 07:54

    Hello,

    Please provide us with FTP credentials.

    Best regards,
    Jack Richardson.

    #74137 Copied In reply to: Changing Contact us page template
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 07:53

    Hello,

    If we receive some fix from the developers before the update we’ll let you know.

    Thank you.
    Best regards,
    Jack Richardson.

    #74136 Copied In reply to: How to enable the sidebar on a brand page?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 07:52

    Hello,

    I’ve also copied theme-functions.php file into wp-content/themes/classico-child/framework directory and edited the section “! Meta data block (byline)” in line 245.
    Please check your Blog page now.

    Best regards,
    Jack Richardson.

    #74134 Copied In reply to: content-grid.php customization doens't work
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 07:45

    Hello,

    “Use this form to find things you need” text is present in .po file in wp-content/themes/classico/languages.
    “Type here…” is present in the file wp-content/themes/classico/woosearchform.php.
    To have posts available for search you need edit the file wp-content/themes/classico/woosearchform.php and comment the code <input type="hidden" name="post_type" value="product" /> in line 12.

    Best regards,
    Jack Richardson.

    #74133 Copied In reply to: Change search to search site-wide and not only products
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 07:30

    Hello,

    I’ve added the following css code in VC editor as shown on the screenshot http://storage3.static.itmages.com/i/15/0709/h_1436423391_5037216_f2af14726b.png :

    .fullscreen-container {
      height: 350px !important;
}
.home .header-type-9 {
  margin-top: 350px !important;
  bottom: inherit !important;
}

    Best regards,
    Jack Richardson.

    #74131 Copied In reply to: Header below slider – not fullscreen
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 17:25

    Hello,

    In this case we need FTP credentials. Please provide us with them.
    Also I’ve checked VC editor and it allows to edit elements. Please view the screenshot:
    http://storage2.static.itmages.com/i/15/0708/h_1436372631_6161530_c3307a6baa.png
    Try to check it once more.

    Best regards,
    Jack Richardson.

    #74053 Copied In reply to: Problems with the latest version
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 16:54

    Hello @bobi,

    As your issue with Visual Composer plugin is resolved now, you don’t have to send FTP data.
    Let us know if you have any questions.

    Best regards,
    Jack Richardson.

    #74044 Copied In reply to: Problems with the latest version
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 16:52

    Hello,

    Unfortunately we’re still getting the error:
    http://storage1.static.itmages.com/i/15/0708/h_1436370626_3085017_aa62a90f21.png

    Please change permissions for “dev” folder or ask your host to check if there are any restriction on a server or perhaps you’re using some plugin that blocks access.

    Best regards,
    Jack Richardson.

    #74043 Copied In reply to: WooPress Sidebar Boxed
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 16:27

    Hello,

    We’ve analyzed this issue and found that it’s a theme bug. It will be fixed in the next theme update.
    Please take our apologies for the inconveniences and thank you for understanding.

    Best regards,
    Jack Richardson.

    #74035 Copied In reply to: How to enable the sidebar on a brand page?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 15:38

    Hello,

    If you check the page “Contact us” in Pages section of WP Dashboard you’ll see the map is showing:
    http://storage4.static.itmages.com/i/15/0708/h_1436366182_1187541_c433145576.png

    I’ve edited theme-functions.php file to fix it.

    Best regards,
    Jack Richardson.

    #74016 Copied In reply to: Google Map don't show
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 15:30

    Hello @bobi,

    I’ve activated VC plugin for you.
    Please check it.

    Best regards,
    Jack Richardson.

    #74009 Copied In reply to: Problems with the latest version
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 15:17

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #74000 Copied In reply to: Please Help Plugin Error
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 15:14

    Hello,

    Have you changed WP Dashboard credentials? We can’t log in now.
    Also your site is working fine on our side.
    Please specify what exactly isn’t working.
    Did you clear browser cache before checking the site with child theme activated?
    Also clear “cache” folder via FTP in wp-content directory.

    Thank you.
    Best regards,
    Jack Richardson.

    #73996 Copied In reply to: Custom functions.php
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 15:08

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    #73991 Copied In reply to: Mobile Menu Location not working
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 14:36

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #73961 Copied In reply to: Add to cart and Checkout buttons dont work
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 14:34

    Hello,

    Please add this code in custom.css file:

    table.wpsc_checkout_table.table-2 td {
  padding-right: 0px !important;
}

    Best regards,
    Jack Richardson.

    #73960 Copied In reply to: Checkout page address table not aligned
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 14:17

    Hello,

    Unfortunately this notice can’t be removed separately for subscribers and left only for admin.
    Your subscribers can just dismiss the notice.

    Best regards,
    Jack Richardson.

    #73955 Copied In reply to: Sorry, but you do not have the correct permissions to install the Wishlist
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 14:10

    Hello,

    Please provide us with WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content.

    Best regards,
    Jack Richardson.

    #73950 Copied In reply to: shifted column "span4 banners-block"
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 12:54

    Hello,

    Let us know if you need further assistance.

    Best regards,
    Jack Richardson.

    #73925 Copied In reply to: Add to cart and Checkout buttons dont work
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 12:27

    Hello,

    After you deactivated plugins you need to clear browser cache and cookies and then check the site.
    I see that problem with non clickable “View Cart” and “Checkout” buttons persists when “PayPal for WooCommerce” plugin is activated.

    Best regards,
    Jack Richardson.

    #73916 Copied In reply to: Add to cart and Checkout buttons dont work
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 12:23

    Hello @Flexibilis,

    The issue has been fixed.
    Please check.

    Best regards,
    Jack Richardson.

    #73914 Copied In reply to: site redirecting with theme
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 12:19

    Hello,

    I’ve added more CSS classes for menu items:
    http://storage1.static.itmages.com/i/15/0708/h_1436354183_8030427_c8f7bbee15.png

    Please check your drop down menu now.

    Best regards,
    Jack Richardson.

    #73913 Copied In reply to: Put menu images in horizontal instead of vertical
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 12:01

    Hello,

    I’ve checked your site in IE v.11 and there are no any problems. Here is the screenshot:
    http://prntscr.com/7q7wlq
    Please clarify what exact problems you are experiencing.

    Best regards,
    Jack Richardson

    #73905 Copied In reply to: Site not loading properly in Internet Explorer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 8, 2015 at 11:19

    Hello,

    Have you edited original theme files?
    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #73882 Copied In reply to: Cart and Checkout links don't work
  • 1 2 3 … 476 477 478 … 537 538 539
    Viewing 14,310 results - 14,281 through 14,310 (of 16,144 total)
Viewing 30 posts - 14,281 through 14,310 (of 16,144 total)
1 2 3 … 476 477 478 … 537 538 539

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Lingerie Store – WordPress WooCommerce Theme
lazy-placeholder
Coffee Store – WordPress WooCommerce Theme
lazy-placeholder
Tea Store – WordPress WooCommerce Theme
lazy-placeholder
Spa – WooCommerce Theme
lazy-placeholder
NFT Crypto Marketplace – WordPress WooCommerce Theme
lazy-placeholder
Rental Car – WordPress WooCommerce Theme
lazy-placeholder
Jewelry Store – WordPress WooCommerce Theme
lazy-placeholder
Purely Handmade – WordPress WooCommerce Theme
lazy-placeholder
Skate – WooCommerce Theme
lazy-placeholder
Jewellery Niche Market – Multivendor WP WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.