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Site redirecting with theme - by kezan98

This topic has 16 replies, 5 voices, and was last updated 8 years, 9 months ago ago by Stan Russell

kezan98

Participant

June 29, 2015 at 08:31

I’ve been working over the weekend with my hosting company to try and figure out why when I use this theme I get an error saying the site is redirecting.

this problem disappears when I switch back to my original theme.

#72081 Copied

15 Answers

Robert Hall

Support staff

June 29, 2015 at 15:30

Hello,

As I see your site working perfect and haven’t any redirect.
Could you please clarify with more details what exactly you want to do and show us screenshots?

Regards,
Robert Hall.

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kezan98

Participant

June 29, 2015 at 15:39

when you test it with either google page speed or googles fetch as googlebot it shows that there are redirects

I would like you find the cause of the redirect as when I change the theme, there’s no redirect warnings in google

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Jack Richardson

Support staff

June 30, 2015 at 13:16

Hello,

Please provide us with FTP credentials in private content.

Best regards,
Jack Richardson.

#72374 Copied

Flexibilis

Participant

June 30, 2015 at 23:08

Hi,

After update I have exactly the same problem as it was signalled above by kezan98 – after trying to check the speed on pagespeed insights. I give you the FTP credentials in hidden content.

Another thing is that via FTP I updated the Visual Composer to 4.5.3. After update I got this message: “Important notice: You have an outdated version of Visual Composer Design Options. It is required to review and save it.” There is a blue button for open the design options, but after clicking I get a message that I have no rights to view the page. What is it?
I updated with overwriting via FTP. Should I have deleted the jscomposer plugin firts, and then upload the new one?

Thank you.

Fedor

Please, contact administrator
for this information.

#72489 Copied Theme version: 2.8 WooCommerce version: 2.3.11

Jack Richardson

Support staff

July 1, 2015 at 08:01

Hello @Flexibilis,

I’ve reuploaded the file etheme.js. Please check your site now.
Concerning VC plugin please provide us with WP Dashboard credentials.

Best regards,
Jack Richardson.

#72511 Copied

Flexibilis

Participant

July 1, 2015 at 08:18

Hi,

Thank you. Pagespeed insights shows no problem of redirecting now.
WP Dashboard credentials in hidden content.

Regards,

Fedor

Please, contact administrator
for this information.

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Jack Richardson

Support staff

July 1, 2015 at 09:56

Hello @Flexibilis,

The WP credentials are incorrect.
Please check them.

Best regards,
Jack Richardson.

#72536 Copied

Flexibilis

Participant

July 1, 2015 at 10:11

Hi,

Please check now. New pass in hidden content.

Fedor

Please, contact administrator
for this information.

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Jack Richardson

Support staff

July 1, 2015 at 10:23

Hello @Flexibilis,

I’ve resaved the Visual Composer settings.
Please clear browser cache and check your dashboard.

Best regards,
Jack Richardson.

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Flexibilis

Participant

July 1, 2015 at 12:12

Hi,

Thank you. Seems like OK.

Regards,
Fedor

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Jack Richardson

Support staff

July 1, 2015 at 12:45

Hello @Flexibilis,

You’re welcome.

Best regards,
Jack Richardson.

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Flexibilis

Participant

July 7, 2015 at 19:45

Hi,

Due to some reason I had to reupload the jscomposer. I have again the same message: “Important notice: You have an outdated version of Visual Composer Design Options. It is required to review and save it.” Can you do the same process as earlier?
The pass codes are in private content.

Thank you.

Regards,

Fedor

Please, contact administrator
for this information.

#73780 Copied

Jack Richardson

Support staff

July 8, 2015 at 12:23

Hello @Flexibilis,

The issue has been fixed.
Please check.

Best regards,
Jack Richardson.

#73914 Copied

Flexibilis

Participant

July 8, 2015 at 12:29

Hi,

Great. Thank you.

Regards,
Fedor Szalafai

#73917 Copied

Stan Russell

Participant

July 8, 2015 at 12:36

Hello Flexibilis,

you are welcome!

Regards,
Stan Russell.

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