This topic has 20 replies, 5 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp
Hello, after installing the latest version of the theme appeared some problems.
– Pages behave strangely during charging.
-Size Of the site is unusually small and can not be changed
-Vizual Composter does not work in the pages of “products”
– Mega menu does not work
Please for your Help
Thank you in advance
Hello,
you have updated theme and WordPress to latest version but have not updated required plugins.
Please make backup, download them here: https://www.8theme.com/download-plugins/ and update.
Regards,
Stan Russell.
Well i dont want to disturb others topics, but the version you share on this page is not up to date either.
Regards.
Hello, my version of the theme is 2.0. Now came a new problem: once downloaded and uploaded WPBakery Visual Composer, the plugin can not be included and receive the following message: The extension can not be included, since it causes a fatal error:
Fatal error: Cannot redeclare hex2rgb() in /home/tripping/public_html/jarrow.bg/wp-content/plugins/js_composer/include/helpers/helpers.php on line 1155
Currently the site is totally broken
Hello,
please provide us with FTP credentials for your site in private content.
Regards,
Stan Russell.
Hello @bobi,
I’ve activated VC plugin for you.
Please check it.
Best regards,
Jack Richardson.
Thank you Jack! Excuse me but for the first time participate in the forum and I do not know who is the correct way to send data.
Hello @bobi,
As your issue with Visual Composer plugin is resolved now, you don’t have to send FTP data.
Let us know if you have any questions.
Best regards,
Jack Richardson.
Hello Jack, yes the problem with Visual Composer plugin is solved. Thank you! However, I can not repair the size (width of the site) and mega menu. I hope to help me for them.
Jack! Now I noticed that Visual Composer still does not work in the pages of products. And in other pages does not allow editing.
Hello,
In this case we need FTP credentials. Please provide us with them.
Also I’ve checked VC editor and it allows to edit elements. Please view the screenshot:
http://storage2.static.itmages.com/i/15/0708/h_1436372631_6161530_c3307a6baa.png
Try to check it once more.
Best regards,
Jack Richardson.
Hello Jack. The problem with editing, comes my browser. Send FTP credentials.
Thank you for your support!
Hello, I would not want to intrude, but still I need your assistance.
Hello @bobi,
Sorry for a delay.
I’ve enabled responsive design in Theme Options.
Please check your site now.
Regards,
Eva Kemp.
Hello Eva thank you, the only problem that I see is still that Visual Composer does not work in the pages of products. I hope to help me for this problem.
Hello,
Sorry, but I don’t see any issues with VC editor for products pages:
http://storage3.static.itmages.com/i/15/0710/h_1436514853_5149354_3490ab69da.png
Could you please clarify with more details and show us screenshots?
Regards,
Eva Kemp.
Hello Evа I did pretty tests and found that these problems are available in google chrome. I did several tests on different computers with Chrome and the result is the same. I also noticed that chromium does not work and the module “Theme Options” And in all browsers have a problem with multiple pages / see below.
Best Regards
Hello,
I’ve checked VC editor in Chrome and haven’t seen any issues:
http://storage2.static.itmages.com/i/15/0711/h_1436596181_2868352_dde2ad2b66.png
Is your browser up to date?
Please check it.
Best regards,
Jack Richardson.
Hello Jack and Eva, thank you for your patience! The problem of truth coming from obsolete browsers.
I need a little help for setting the header:
1. When scrolling and menu appears, there is a large distance between the logo and links as a result of this relationship are arranged in two rows and warp header. How can I fix this?
2 Can we reduce the distance between the header and content pages?
3 How can I change the content in the upper black band? Currently, the right side has links to the page “my account” and I want to add more links. On the left there are the symbols of different currencies, and I want to put icons and links to social networks
Best Regards
Hello,
1. Please add this code in custom.css:
.fixed-header-area .header-logo {
width: 20%;
}
.fixed-header-area .collapse {
width: 100% !important;
}
2. Use this code in custom.css:
.content-page {
margin-top: 0px !important;
}
.page-content {
margin-top: 10px;
}
3. To add more more links to the right side of the top bar you need add Text widget to “Right side top bar area” in Appearance > Widgets.
To add social icons to the left also go to Appearance > Widgets and add Text widget with the shortcode [share]
into “Left side top bar area”.
Regards,
Eva Kemp.
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